Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

What happened here?!?! I used bb.com monthly 6-7 years ago, came back to order some ON protein and noticed they’re promoting their own garbage brand? What happened to the variety and options? Corpo... Voir plus

Noté 5 sur 5 étoiles

Your company should considered itself blessed it has someone like "Mighty" Millie working for them. This is a person who could be anywhere doing anything she wants based on her personality and people... Voir plus

Noté 1 sur 5 étoiles

Ordered protein over 2 weeks and received no update. They have not shipped the package, they have no customer support phone number to reach out to, and the individual "Leah" who managed the emails, ne... Voir plus

Noté 1 sur 5 étoiles

I place an order only to get a message that it was rejected by "customs". After fighting with Bodybuilding.com reps who were ignoring all my emails, they finally refunded me ONLY the product cost, N... Voir plus

À propos de l'entreprise

  1. Service de fitness et nutrition
  2. Pharmacie

Écrit par l'entreprise

Bodybuilding.com - We are your fitness community, empowering personalized solutions to transform your life.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

573 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Unprofessional

I ordered some products from Bodybuilding.com, and they shipped the package. However, after more than a month and a half had passed, the package still hadn't arrived. Furthermore, the tracking status hadn't been updated in a month. So, I contacted them, and they told me that the package was, in fact, never picked up by the courier and was never sent, even though the tracking showed that it was sent. If I hadn't contacted their support team, who knows how long I would have had to wait for nothing.

14 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

I recently made an order where one of the items wasn’t shipped.

I recently made an order where I would purchase 2 products and get 1 free. The free item was not shipped, and after contacting customer support they fixed it immediately. I really appreciated their responsiveness and I feel good about making future purchases. A satisfied, new customer.

7 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Very kind

Very kind, accommodating, fast, and just a delight! I started off upset ended on a very good note. Best customer service I've had in a very long time@

4 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

attentive post-sales customer service bridges information gaps

my package was held at customs and then returned to sender, this all happened due to a mistake on the sender-warehouse declaring double the value of my package. Singapore customs would not release the double priced package unless the duty was paid. the duty to be paid was nearly sgd100, customer service helped me throughout this mishap, by assisting me with gaps in my information. i was assigned with a very good communicator and it was very easy for me to understand the mishap and how i should proceed, the easiest would be to return the mis-priced package and get a refund for my purchase. customer service was very attentive to the details of the situation and provided a helpful and assistive human experience during this whole saga.

thanks. :)

3 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Scammers, i pay my order 132,23€ on 15.01.2023, and today i have nothing yet, only 100 emails send frome me ti bodybuilding.com, BE CAREFULL ARE SCAMMERS

2 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Amazing. Instant response. Thorough. Got the package. Very pleased with the service I received. Good service is hard to come by these days, especially with some supplement companies but this was not my experience at all.

28 février 2023
Avis spontané
Noté 5 sur 5 étoiles

My Experience with bodybuilding.com

I recently had a fantastic experience with bodybuilding.com ’s customer service. The representative who assisted me was friendly, knowledgeable, and went above and beyond to address my concerns. Thanks to their exceptional service, my issue was resolved quickly and I felt valued as a customer. I highly recommend this company to others.

28 février 2023
Avis spontané
Noté 5 sur 5 étoiles

BB.com Great service and good price

BB.com had a sale on creatine, i ordered and then a day later the price dropped and a chat thru the website resulting in a refund of the difference, in minutes. Easy as pie. Thanks!!

23 février 2023
Avis spontané
Noté 5 sur 5 étoiles

10/10 experience

My order was marked delivered and I didn't receive it. Gainz Garrett handled my claim quickly and efficiently. 100% happy with my customer service experience.

11 février 2023
Avis spontané
Noté 1 sur 5 étoiles

placed an order on the 29th December…

placed an order on the 29th December but expecting a bit of a delay due to the holidays. I've emailed them three times now. It took around 3-days to reply. Acceptable I suppose. What's not acceptable is that at then end of Jan they've told me I'll have to wait 45-days for my 'lost' order to be located and I shouldn't contact them (the support team) before the 3rd of March. Absolute rubbish service. I've read all the reviews below mine. Shame I didn't see those before I ordered due to the discount offered. I will not be ordering from them again.

2 février 2023
Avis spontané
Noté 1 sur 5 étoiles

They are a scam - Used to be really good

Used to be really good. I made an order supposed to be here long ago. It is not moving. Live chat is a big lie, there is no one looking at, there is no number to call and they dont respond to mails. they became a scam unfortunately. i ll file a case at customer protection branch.

25 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT PLACE ANY ORDERS. NOT THE COMPANY IT USED TO BE. SCAM

I ordered on January the 4th . One label created by UPS and after 2 days the label was cancelled and the "product" was returned to seller. A new label was created by UPS and again the product was returned to seller.
DO NOT BUY FROM THEM.
They charge us, products are not available and then impossible to contact them.

4 janvier 2023
Avis spontané

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