The Representive from BOI Payment Acceptance (Megan Fox) Obviously knows her job and explained thoroughly everything i needed clarity on. She was straight to the point and my brand new terminal i... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We have been dealing with BOI Payment acceptance for many years now and needed to renew our contract and replace machines. I dealt with Megan Fox, who answered all my queries, worked through the contr... Voir plus
L'entreprise a répondu
I was contacted by Megan fox about a new credit card machine She was very efficient and friendly on how she dealt with my request
L'entreprise a répondu
I am delighted that Kealan reached out to us to offer us a better service from BOI payment exceptance. We were going to source a different provider as it has become so expensive but he has now re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Affordable and simple card payments from BOI Payment Acceptance (BOIPA). NO joining fee, NO minimum monthly fee and NO PCI fee. Find out more.
Coordonnées de contact
Etats-Unis
- www.boipa.com
4,8
Excellent
148 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I found this service to be very…
I found this service to be very efficient and especially the young man called Kalebh who was very patient, proffessional and approachable when dealing with our quieries.
7 octobre 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Kalebh. Many thanks, Danielle
dealt with carlie found her very…
dealt with carlie found her very helpful very efficient got back to me with all details I requested very sharp
11 septembre 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Carlie. Many thanks, Danielle
When I contacted BOI Payment acceptance…
When I contacted BOI Payment acceptance regarding our credit card machine I found Kalebh very helpful and understanding of the requirements we needed. I would have no hesitation in recommending them.
9 septembre 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Kalebh. Many thanks, Danielle
Charlie was very helpful & advised me…
Charlie was very helpful & advised me well
26 août 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Charlie. Many thanks, Danielle
Spoke with Charlie
Spoke with Charlie, he was a pleasure to deal with. Extremely helpful and efficient.
16 août 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Charlie. Many thanks, Danielle
Spoke to Carlie
Spoke to Carlie, she was more than helpfull, and explained everything so well, WE were delighted to go with the proposal she offered
16 août 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Carlie. Many thanks, Danielle
Spoke with Charlie,Re New card machine)…
Spoke with Charlie,Re New card machine) Contact/super fast and friendly staff
13 août 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Charlie. Many thanks, Danielle
Charlie was very prompt with dealing…
Charlie was very prompt with dealing with our query and getting us the best deal for our business.
9 août 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Charlie. Many thanks, Danielle
Carlie was very efficient and answered…
Carlie was very efficient and answered my emails very promptly
25 juillet 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Carlie. Many thanks, Danielle
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Carlie. Many thanks, Danielle
Charlie was very friendly and helpful
Charlie was very friendly and helpful. It was nice to speak to someone who appreciated my business.
18 juillet 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Charlie. Many thanks, Danielle
Swift response and good outcome
Charlie Gibson dealt with our rolling contract query very swiftly and was able to offer us an updated contract that will help our small business make decent savings over the next 2 years on card fees.
9 juillet 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Charlie. Many thanks, Danielle
I found my experience with BOI…
I found my experience with BOI absolutely fantastic and efficient, I was dealing with the most amazing guy named Charlie ,he is excellent and explained everything to me in the best way . His manners are exceptional and it was a pleasure to be on the phone with him. He was so supportive and called me back when he said he would so for me fantastic service. Thank you Charlie I wish everyone was as helpful as you .
Elaine
20 juin 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Charlie. Many thanks, Danielle
My issues solved by Charlie promptly…
My issues solved by Charlie promptly and he followed up within 24 hours Well done
21 juin 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. I have passed your comments to Charlie. Many thanks, Danielle
Avoid this payment service
Avoid this payment service. Numerous declined payments. Usually marked potential fraud. Never had this issue with stripe and now using stripe again with no issue. Customer support is only by email and they tried blaming our website developer, needed access to our website and said there was no issue. Very disappointing.
1 février 2024
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. Many thanks, Danielle
Really Bad
Really bad. Online payments fail at around 60%. We changed to Stripe and the failure rate is around 2%. They also have no customer support, only a robot. They call that 24/7 support.
19 janvier 2023
Avis spontané
Support agent was knowledgeable and…
Support agent was knowledgeable and prompt. My issue was resolved satisfactorily.
10 janvier 2023
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. Many thanks, Danielle
Lee was a pleasure to deal with
Lee was a pleasure to deal with, i called bobby and as always Bobby acted on my call. Lee was just as nice so kind and so helpful
23 novembre 2022
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. Many thanks, Danielle
Updating our business to a Ltd.
The guys were all very helpful and john took the time to phone back after he received an email to say the issue was resolved.
17 octobre 2022
Avis spontané
Réponse de BOI Payment Acceptance
Thank you for taking the time to leave us your review - we’re very pleased to hear your feedback. Many thanks, Danielle
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.