Boostly Avis 

Nalla was super polite and she responded very quickly. The issue was also resolved quickly.

They always give their best to provide us support in resolving any issues on our website and property listings. We definitely recommend them!

Great immediate feedback and help, adjusted to my schedule, solid work!

Can’t get a Zero star score. Some people get sucked into the Promo - but if you’re an enterprise and think you’re buying a service, be warned you’re buying poor customer service only. £5K for a website! A vault and some meetings via Zoom! Week 1: Subscription price doubles to £100 a month after just signing and paying £5K! Any money you could save from Direct bookings vanishes when you realise (not told in the sales call btw) has gone to Boostly and the website breaks down - when you ask for support ‘here’s a link’ and ‘do it yourself’ then ask what you paid for? ‘We’re busy and understaffed’ ‘if you want to leave, we’ll gladly help you’

They publish videos begging for patience because they didn’t plan and project manage the upgrades that doubled your subscription fee. They don’t plan Xmas cover - but they will gladly help you leave without offer of an apology, remedy or refund of your hard earned money.

This is an example of poor service to those who need it most and came in trust and good faith.

Can’t wait for the reply to this having seen some of the usual suspects in ‘reviews’ and replies already. Avoid like the plague

We have entrusted the development of our website to Boostly for nearly four years now, and we couldn’t be happier! It’s a responsive company with a strong sense of service and commitment to quality work. Their team is professional, reliable, and never disappoints. Their expertise consistently rises to the challenges we entrust them with.

So, thank you! We highly recommend them without hesitation!

Boostly has truly revolutionized the way I approach my short-term rental business. From the moment I started my journey with them, I was impressed by their comprehensive onboarding process. What sets Boostly apart is their meticulous attention to detail – they don't just provide surface-level advice, but dive deep into the strategies that can transform your rental business.

One of the most standout features of Boostly is their training material. It's not just extensive; it's a living, breathing resource that continually evolves. The depth and breadth of their educational content are remarkable. Unlike many platforms that offer static, outdated training, Boostly consistently refreshes their materials to keep pace with the rapidly changing hospitality landscape. This commitment to providing current, actionable insights is invaluable for entrepreneurs looking to stay ahead of the curve.

The training resources cover everything from marketing strategies and direct booking techniques to operational best practices. Whether you're a newcomer to the short-term rental market or an experienced host looking to optimize your business, Boostly offers something for everyone.

Their dedication to supporting hospitality entrepreneurs is evident in every aspect of their service. The onboarding process is smooth, informative, and designed to set you up for success from day one.

For anyone serious about taking their short-term rental business to the next level, Boostly is an absolute must-have resource. Highly recommended!

Great trainings, great insights and great introduction to suppliers as well as best practices.

We had an alert of a virus from one TA, besides our internal process for this kind of situation, we contacted Rosanna, and she took immediate action.

In less than 24 hours, she got back with a clear answer that our site was clean and good.

The website looks really nice. They did a great job on the looks of it. But the messaging doesn't work right now, the booking request doesn't work right now, the instant booking doesn't work right now, it's been way past the 8-week building period and it's still not ready (it's been 10 weeks now as of today), and there's so much back and forth communication and training that I have to do (very time consuming). I feel like I shouldn't have to do so much work if I paid $5000 on the front end for Boostly to build my website and I still have to pay $97/mo. I'm hoping this will bring me ROI (if this does I'll literally go back to this particular review and edit it and give a glowing review/stars or if I can't do that I'll add another/new review with a glowing review/stars). Believe me: I WANT this to work GREAT (aka make more money), and if it does I'll give them a glowing review.

Why has my ticket been marked as solved when nobody has been in touch? You provide dreadful ongoing support and service. I am paying $100 a month for absolutely nothing except stupid marketing emails from Mark Simpson. It's appalling. You were all over us like a rash when you were trying to get us to sign up and now we are being completely ignored.

Boostly's webpage finish, seamless integration, and reliable customer support make them a no brainer to work with.

Boostly provides outstanding service with exceptional attention to detail. Their team is highly responsive, always quick to address any concerns or website issues with efficiency and professionalism. No matter the problem, they tackle it swiftly, ensuring your site runs smoothly without delay. The level of care and expertise they bring to their work is truly remarkable, making you feel supported every step of the way. If you're looking for a company that combines top-notch customer service with technical expertise, Boostly is the gold standard. Highly recommended for anyone seeking reliable and prompt solutions for their website needs!

I have NEVER once written a bad review. I feel so strongly about Boostly's poor ethics I had to share.

Their product seemed to offer solutions I was looking for to improve the guest booking experience. Before any services were rendered, it became clear their proposed solutions would not improve the guest experience. This raised immediate concerns about their commitment to truly understanding and meeting client needs.

Despite no services being provided, Boostly refused a refund, rigidly adhering to their terms and conditions. This reveals a company prioritizing profit over customer satisfaction and ethical business practices.

I attempted many times over weeks to appeal to their ethical side with no success. Potential clients should carefully assess their needs and Boostly's proposed solutions before committing, as their refund policy offers little flexibility in situations like mine.

I felt confident they could help so I signed up. Unfortunately, I experienced their ethical lapses after signing the contract.

Response to Mark:
A voucher to an unethical business holds no value. Retaining payment for services never rendered, despite knowing the solutions were unsuitable, is just plain wrong. It is not my nature to do this publicly but I after weeks of patronizing responses I felt I needed to let others know. Please do the right thing.

I had a great experience dealing with customer support and would highly recommend them.

Kent is the best thing that has happened to Boostly, supper responsive and curations. Keep up the great work Kent and team

Mark and the Boostly team have been absolutely phenomenal! 💯 From the moment we reached out for assistance with our account migration, they demonstrated exceptional professionalism, responsiveness, and expertise. Despite the complexity of the task, Mark made the entire process seamless and stress-free for us.

Their commitment to customer satisfaction is unmatched, and they went above and beyond to ensure everything was handled smoothly. It’s rare to find a company so dedicated to their clients, and Boostly truly sets the gold standard in service and support.

We are beyond grateful for their help and can’t recommend them highly enough to anyone looking for a reliable and customer-focused team. Thank you, Mark and the Boostly team, for an outstanding experience! 🚀

Nadine was very personable, easy to talk to, very clear in her communication and didn't mind taking time to answer questions and explain things. Professional with personality - something we don't often find, particularly in virtual meetings. Five stars for sure!

By far the worst experience I've had as a vacation rental company with a partner. The website they built never worked correctly for the 6 months that it was live. They didn't have enough support to manage the issues that arose and getting in touch with the right person was virtually impossible.

We have had our website with Boostly for a good few years now,.
Their support is fantastic, speedy, polite and super efficient.
We're more than happy with their services and would recommend to others.