Professional, friendly. Good follow-up from last appointment. Their tests proved my own thoughts - that my hearing had got worse than last time they tested it. Two years ago, I had tried hearing aids... Voir plus
Établissement
Changer d'établissementBoots, 251 High Street, EX4 3QD Exeter, England, GB
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Lisez les avis des autres
Excellent advice and information from Elice , my hearing consultant. She was patient , explained everything clearly and at no time put any pressure on me to buy the hearing aids . I am , as a result,... Voir plus
Very caring and passionate provisionals. Steve help me not only with my hearing aid but also took the extra step to explain all the details of making sure my hearing aid is the right type for my in th... Voir plus
Elise was excellent in all respects, in her initial testing and the details regarding how to use the hearing aids, and about the test period details. She was available to contact if I had problems... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- aussi dans
- Audiologiste
- Service de réparation d'appareils auditifs
- Service pour les malentendants
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
Boots, 251 High Street, EX4 3QD, Exeter, England, Royaume-Uni
4,3
Excellent
29 avis
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The appointment with Elise
Elise was excellent in all respects, in her initial testing
and the details regarding how to use the hearing aids, and about the test period details.
She was available to contact if I had problems with the operation of the new hearing aids at home.
8 décembre 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Shop around - not helpful!
I just wish I hadn’t gone to Boots for my first ever hearing aids.
I needed more support than they gave.
I wish they had helped me understand about insuring my aids etc.
They also offered zero support in using the technology of the aids like the app, Bluetooth connectivity etc. I was just told I could do what I wanted. I then contacted Phonak directly who told me….
“ We would therefore request that in the first instance you kindly direct your enquiry to the person or company from whom you purchased your hearing instruments and aftercare package.”
So not happy with their service either! For the money I expect someone to help me.
Luckily I met someone at the pub who also has Phonak hearing aids and helped me with all of this. Connecting to my phone etc.
Really unhappy with the service received.
Nothing I can do now, but wish I had gone elsewhere.
21 juin 2023
Réponse de Boots Hearingcare - Exeter
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Excellent Service
Excellent Service. Audiologist was helpful, informative professional and friendly.
6 septembre 2023
Stephen the technician was very…
Stephen the technician was very thorough, honest and friendly making the process most relaxing
24 août 2023
Service with a smile
The young lady who carried out my hearing test was welcoming and articulate, explaining clearly everything I needed to know to make an informed choice of hearing aids.
3 août 2023
The very professional service provided…
The very professional service provided for the hearing test. In particular I was impressed with the latest technology with testing my hearing with background noise to see if I could pick out certain words and sentences.
25 avril 2023
Elice is a very competent person
Elice is a very competent person, listens to her customers very well and explains everything in great detail, and is very patient.
Made me feel very relaxed and happy 😃
21 décembre 2022
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