Boots Hearingcare - Horwich Avis 

I came in to choose some new glasses and managed to get a hearing test at the same time.
I was very fortunate to be dealt with by Mubarak, who was Exceptionally Proficient in conducting the test and giving extremely good advice.
Nothing was too much trouble for him and he was Absolutely Charming !
Thank You Very Much Mubarak 🙏

The staff at Boots Hearingcare are wonderful. They treat me like a human being! Because of my outward appearance - I'm alternative and love body art - I was treated like dirt elsewhere. Not at Boots though, my audiologist Maimona was patient and thorough, she explained everything from start to finish. Setting up the MyPhonack app for me, talking me through everything. Highly recommend.

Boots Middlebrooke Bolton Only had 15min initial assessment but despite being told that room (first next to waiting area) was soundproof with door shut I could hear people outside talking, footsteps passing, chairs scraping on floor… told assessor could hear too much noise over test during. Could hear most of earphone sounds but too much external noise and couldn’t concentrate either. Friend had assessment in second room couldn’t hear any outside sounds. Also she sat in small cubicle inside 2nd room. Not available in my room. Tester very thorough but I don’t feel fully accurate assessment. Told did not need more testing yet but Will arrange another one elsewhere.

All the Audiologists and their team at the Middlebrook branch are amazing. They are friendly, helpful, patient and go above and beyond to ensure you have a great experience. Maimona, Sophie, Mubarak and Niz are an asset to Boots Hearingcare

TJ the audiologist was very professional, she explained everything precisely and clearly

Sophie and TJ at Boots Middlebrook were absolutely fantastic, the service they provided was outstanding. I would highly recommend them to anyone, I can hear again after suffering for months. Thank you!

Great service from my audiologist. It’s just a shame that the initial hearing aids that were ordered were defective. However, the problem has been resolved promptly and satisfactorily.

Excellent hearing test and hearing-aid prescription based on the test results. Very efficient service and a great experience.

Excellent from start to finish, hearing test, hearing aids chosen, all fully explained. Collected hearing aids, a couple of follow up visits for slight adjustment and I can hear things I had totally forgot about. I would recommend Boots so professional and communicative.
Audiologists I met were friendly, considerate and I can’t fault the experience.

Excellent customer service.Very helpful and professional advice, as I was switching from free NHS to private hearing aids. I can now hear so much better!

TJ was amazing and very respectful with my hearing test. She talked me through the entire process with professionalism and politeness. I would highly recommend to anyone who’s wanting to get a hearing test done :)

Appointment on time. Very courteous and welcoming. Explained everything without being demeaning.

Every aspect of the interaction with Maimona, the Audiologist, was excellent. Explanation of all aspects from the initial hearing test to follow-up appointments were really worthwhile. She displayed empathy and genuine care which was much appreciated & will be recommended to friends and family. Many thanks.

Purchased new hearing aid and was supported through trial period with changing settings to suit my real life daily needs. I required adjustments and was supported with this by Maimona. She was professional and caring, she listened to what I had to say and tweaked my hearing aid to enhance my hearing experience. I am happy with my purchase and the after care given and would recommend Boots to others because of this.

This was the third set of hearing aids I've had from Boots at the Middlebrook, Bolton. The pair of Phonak hearing aids I've just replaced lasted me for five years and during that time I found Mubarak and Sophie very helpful with any small problems I had with them. Also, the yearly check up they carried out was always very useful.
Maimona is the audiologist who helped me choose my latest pair and I found her very personable and professional and I had confidence in what she was telling me.
I have until the middle of June to return this purchase if not satisfied but do not envisage that occurring.

Our member of staff welcomed us like family. Her name is Trephena.
Why can’t I buy slimming patches for your outlet. I don’t want to have to buy them from an outlet. I did buy some that I thought were from you but they came from America and were tiny.

Seen by Sophie today. Really professional service. I had my ears cleaned and a hearing test with great results. I will certainly be returning thanks Sophie.

Excellent service from start to finish. Great advice and guidance and no hard sell.

Excellent consultation. Really good communication/explanation of the hearing test process and hearing aid equipment

Clear concise information and instruction. Sophie was helpful and friendly, made me feel at ease immediately.

Thank you