Boots Hearingcare - Horwich Avis 

My audiologist, Mubarak, was excellent at explaining everything, listened to my problems and discussed all options. His communication and counselling skills were top notch. I felt really comfortable throughout the experience and now have hearing aids that are right for me.

After giving up on my previous supplier who give me a box off hearing aids and sent me on my way . He did this 3 times just upgrading hearing aids without even attempting to tweak the ones I had. Finally I was sent off with the top of the range hearing aids with no follow up appointment just a call if you not happy with them. I was getting really frustrated and upset until I went to Boots Hearing at Middlebrook accompanied by my husband. and met Audiologists Mubarak Patel who listened to our concerns and answered the many questions from my husband :) Mubarak did some tests and advised me on the most suitable hearing aids for me. Mubarak also made several follow up appointments to see how I was getting on and to see if any tweaks to the hearing aid were needed. Mubarak only signed me off when he knew I was satisfied and happy with them. Mubarak was so professional and very knowledgeable in his field . Boots are lucky to have him. I know my hearing won’t ever be 100% but what Mubarak has done is give me the best hearing for me and it’s changed my life .

Thank you so much Mubarak

Very happy with the hearing aids and the service given by all the staff at Boots … especially Mubarak Patel and I would recommend them to anybody.

Cannot praise the service provided to me by Boots Hearingcare Middlebrook Horwich Bolton. Particulary Mubarek Patel, an absolute total professional in every respect. He guided me through the process of choosing hearing aids and ensured all my requirements were met. Mubarek is a refreshing change in this world, a skilled professional with a fabulous sense of humour and a passion for life. Boots PLC you have an absolute star on your team there. I say that as an employer with over 50 years experience.

I felt that I mattered, time wasn't rushed. Mr Mubarak, was very informative covered every detail. explained all about the hearing Aids, and what to expect, and what can be done on the next visit , re blue tooth . He made allowance's for my age , with out making it obvious. He is very professional. a credit to the company

I felt at ease and had confidence with the advise I was given .

The audiologist was extremely professional. Clear and concise in his explanations. I am very happy with my aids. I would recommend anyone who is struggling with hearing loss to book in for a check. They may take a little getting used to but ii is worth it to be able to hear properly again.

Mubarak was friendly and very professional. Gave me a lot of confidence.

The Audiologist, Mubara, was professonalism personified!
Incredibly knowledgeable, and taking great care to ensure that the client thoroughly understood every step of the procedure.
I have abslute confidence that I have been prescribed the correct hearing aids.

Attended today tues at short notice.was made welcome by Sophie.very polite,smiley, and caring
Helpful,and explained the procedure clearly and easy.to understand

I recently changed to Boots hearing care. I am very impressed with the excellent level of service and attention. It was professional, caring and very helpful. A big Thankyou to Mubarak Patel my Audiologist.

Mubarak Patel Was excellent in every way and made my whole experience in regards to understanding what the issue was and understanding all the options available. Without the feeling of oversizing and made sure I was 100% happy with the final outcome with my hearing aids

The service I have received has been outstanding. The staff are very professional with how they carry out hearing testing and aftercare. The hearing aids have improved my well being.

Very efficient,friendly care given with everything always fully explained. Been attending for 5 years and always a pleasant service.

I had a pair of hearing aid fitted at Boots. My experience is that the service provided by Mubarak was extremely professional and objective. The advice and guidance provided was superb. Also I am very happy with the hearing aid.

This was the first contact I had regarding my loss of hearing. I felt that I was being listened to and given the information I needed in order to make an informed decision about my needs. At every step I felt that my needs and opinions were paramount. There was no pressure to proceed beyond what I was comfortable with and appointments to check on progress were staged accordingly. The option to withdraw and return the hearing aids was clearly explained.

Very reassuring and knowledgeable feel confident with the help received when using hearing aids for the first time.

Mubarak and the team were amazing with my dad, kind and compassionate, excellent service

Top professional who was faultless in his systematic approach to providing the best service possible. I would recommend anyone with hearing issues to see this top professional at Boots. Explained everything in detail and all the tests were ultra thorough and covered everything. Could not have been treated any better by a professional who knows his trade brilliant. Tony c

Mubaaruck is very polite and took time to explain different options available and explained process of adjusting to having my first hearing aids very well.
Just what I needed when apprehensive about making decision to have them - thank you, they have made such a positive difference 😊