Bristolparkandfly Avis 

The help, information and ease of travelling to the airport are second to none. This was the most stress free, friendly, value for money service I have ever discovered when flying from Bristol. Thankyou to Sayjel and Paul for your help and kindness

This is such a good find. Stayed overnight before an early flight from Bristol the following morning, parked for the duration of the trip and transferred to airport and back. The room was great - clean and comfortable with a nice en-suite. The bed was extremely comfortable for a good night's sleep before an early start. The communications throughout are excellent. I had queries before booking, and got an instant response. Once booked, the texts with instructions were clear and the number and name of driver provided for the 4.00am transfer (as well as a couple of other numbers to contact if we experienced any problems) - this arrived spot on time. Got a text the day before we were due to return with instructions for the transfer back - phoned as soon as we had cases and they arrived within 5 minutes. Couldn't fault the whole experience. Will definitely use again and have recommended to others already. Thank you for making it all so seamless.

Called company on arrival back in Bristol. Firstly phone continually rang & rang - tried for 15 mins. Eventually the company called us back and said there phone was playing up. They advised car would be with us 30/45 mins. We only had hand luggage after 1 hr car still didn't arrive, I called them again - they answered straight away this time !!!!! To be told another 15 to 20 mins they would be with us. Standing outside in the cold at 1.30am isn't fun. We were 2 adults and thankfully no elderly or babies with us. Terrible customer service WON'T use them again. Car eventually turned up, we drove off then realised as its keyless it wasn't our key !!!!!!!! Complete disaster

I would never use this company again, I booked 3 weeks of parking, but sadly had to cancel the trip, when my wife became seriously ill, even though I cancelled 27 days before my arrival date, I was not even offered a partial refund, thankfully every other company I had booked with were far more understanding and refunded me in full, i also had to email and then phone twice to get any response from this woeful company Sampson

Used the company Bristolpark and fly for our holiday June 14-29. Extremely pleased! Our driver met us in the secure carpark at 12.00 as per the booking and took us to departure drop off. We received a texto when our plane landed to remind us to contact our driver. We phoned him once we had collected our luggage and he confirmed he would meet us in 4 minutes in a red galaxy. This is by far the best transfer service we have experienced and we will use them each time we fly from Bristol.

Left abandoned at the airport at 3am no communication from their driver who had ignored all my texts and calls for the whole day , had to pay for our own taxi and now ignoring request for a refund. Found several other people stranded outside with children same issue as us, nobody answering their calls ..shockingly bad ..DO NOT USE THESE AMATUERS. .had the cheek to blame it on a miscommunication...when in fact there was no communication at all.

I used their long-term parking service called "Bristol Park and Fly" and it was awful. On the drop-off date the Arrow taxi service arranged by "Bristol Park and Fly" was not there. It was only after I had looked up and contacted the Arrow taxi service directly, that I was provided with a transfer. On the way back, the service was no better. There was only an answering machine at "Bristol Park and Fly". It took them well over an hour to give me a ride back. Save your time and yourself from freezing while trying to make them work—stay away from "Bristol Park and Fly".