The Bristol Residential Letting Co Avis 

703
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We rented with Bristol Residential for the last year and found them easy and professional to deal with. Phebe, our property manager, was very helpful and really supported us with any issues or questio... Voir plus

Noté 5 sur 5 étoiles

Since moving into McArthur’s Yard apartments in 2024, it’s been one of the best rental experiences I’ve had. Andy Peters (Property Manager), has been fantastic—always friendly, approachable, and quick... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been working with Bristol Resident for over 10 years and as landlords we have found their service second to none. Any issues are dealt with quickly and efficiently by our contact Aimee who nev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been very impressed with my experience from The Bristol Residential Letting Co! I had to go through a tenant swap whilst being extremely busy at work and my property manager Amy made the proces... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location immobilière
  2. Société de gestion immobilière
  3. Agence immobilière

Écrit par l'entreprise

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

703 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(703)

171 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Positive experience as a Tennant

As a Tennant I had a problem with a garage break-in. As I was away from the property at the time, Bristol Res Letting Co sorted out the issue immediately and helped secure the garage. A special shout out to Emma who went above and beyond, meeting with contractors out of hours to ensure my car was accessible. Very grateful and can only say positive things about this company.

20 janvier 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thanks June for your kind words. I’m glad I was able to help assist in this most unfortunate incident.

Emma Vincent
Senior Property Manager

Noté 5 sur 5 étoiles

Understanding listen and resolve any problems

What made my experience great and what the company doing well, is that they are listening if we have any problems and they are not there just to take our money. Plus the communication is great.
Im working in retail, and I know very well what is mean costumer service and costumer experience. The service is easy anyone can give but experience is a (gift) so here I have to say specialy Stephanie she is great 👍🏻 👌🏽 🫶🏽

20 janvier 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Hi Konstantinos, thanks so much for reaching out and providing your glowing review. It’s great to hear that you’re pleased with the service, especially working in customer services yourself! It is always a pleasure speaking with you.
Stephanie Reid - Property Manager

Noté 5 sur 5 étoiles

Great management

I have been living in a property managed by The Bristol Residential Letting for years now and have been very happy with them as a tenant. My current property manager Freya is always helpful, understanding and quick to respond to any issues and queries.

16 janvier 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Your positive feedback means the world, many thanks for your review Sam 😊
Freya Reynolds - Property Manager

Noté 5 sur 5 étoiles

Excellent Service

I've had nothing but positive experiences with BRL, especially with my property manager Freya Reynolds, who has gone the extra mile on several occasions to help with any issues I have. Highly recommend them!

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Had a few problems over the years with…

Had a few problems over the years with the usual that come with letting out but Andy always gets it sorted with no fuss and listens !

16 décembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Dear Anita,

Many thanks for your review and kind words. Always here to help and get all issues sorted in a timely manner!

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

friendly and good at their job

great company to deal with. all round from answering the phone and dealing with all the usual problems you have as a landlord. would recommend 100% and especially a big thanks to Aimee for all your help!

7 janvier 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you Ben - it's always a pleasure to work with you!
Aimee Hawkesford - Branch Manager

Noté 5 sur 5 étoiles

Excellent service for 2 years

I have had a great experience with The Bristol Residential Letting Co during my 2 years in Bristol, and would highly recommend Phebe Young, who was always available to help me out with any questions or concerns in a prompt and friendly manner. After some bad experiences with other estate agents from different companies in the past, it was much appreciated to receive such great service in a city as competitive as Bristol.

5 janvier 2026
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you so much, Jack — really appreciate you taking the time to leave such a kind review. It’s been a pleasure working with you!
Phebe Young - Property Manager

Noté 5 sur 5 étoiles

Responsive

Quick, responsive, and helpful team.

16 décembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you for you review Alexander! We hope you settle nicely into your new home.
Aimee Hawkesford - Branch Manager

Noté 5 sur 5 étoiles

Professional, helpful and very responsive service

I’ve had a really positive experience with The Bristol Residential Letting Co, and especially with Aimee. Communication has been clear, friendly and very professional throughout. When I needed to rearrange a property inspection, it was handled quickly and without any issues, which I really appreciated.

Aimee was also helpful in explaining minor maintenance matters and made the whole process feel easy and stress-free. Overall, the service has been efficient, accommodating and reassuring - exactly what you hope for from a letting agency.

I would definitely recommend them.

29 décembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Hi Pavlo. Thank you so much for your review- very lovely feedback to read! Happy New Year to you.
Aimee Hawkesford - Branch Manager.

Noté 5 sur 5 étoiles

Another Year of Exceptional Service …

Have been with Bristolreslet for years now, which is recommendation in of itself.
First class service, always professional, and regular inspections and updates from designated property managers means I wouldn’t consider going to any other letting agent.

17 décembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Hi Beverley. Thank you so much for your review - it is an absolute pleasure to manage your property.
Aimee Hawkesford - Branch Manager

Noté 5 sur 5 étoiles

Access at Short Notice!

I needed some help for access at a block of flats managed by Bristol Residential and Andy Peters, without any notice, assisted the access to enable the essential work to go ahead. I have worked with Andy for some time and have to say I always find that he goes above and beyond to support the access requirements for our contractors. A great asset to Bristol Residential Lettings! Thanks Andy!

12 décembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Hi Jo,

Many thanks for your review and kind words, it is appreciated.

I must say having worked with you for over a year now I do find SWR to be an outstanding block management company, in fact one of the best!

Here’s to our continued relationship going forward.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

Thanks

Excellent service provided from start to finish by Amy Garrod. All concerns were dealt with promptly and as landlord we received regular updates on the property. We're very happy with the service provided.

14 décembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you so much for your lovely review! It’s a pleasure to manage the property for you and I’m so glad you’re happy with our services! Thanks Amy

Noté 5 sur 5 étoiles

Stephanie Reid has regained my faith in…

Stephanie Reid has regained my faith in letting agents. Steph has been absolutely fantastic since being made our property manager a couple of years ago and has provided service that is head and shoulders above anything I have received from a letting agency before.

Her communication and dedication to resolving issues is a breathe of fresh air and could not highly recommend Stephanie enoughb

12 décembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Hi James, thank you very much for the lovely feedback! The comments are very kind and I am thrilled to see you have received such a great service. All the best in the upcoming move for you!
Stephanie Reid - Property Manager.

Noté 5 sur 5 étoiles

I rented my home through Bristol…

I rented my flat through Bristol Residential Letting Co. three years ago, and I’ve been extremely satisfied with their service from day one. The entire team has been professional, reliable, and easy to communicate with.

I would like to give a special thanks to my property manager, Amy Garrod, who has been exceptionally helpful throughout the entire tenancy.

19 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Emma is a legend!

Emma Vincent was my estate agent when I was a tenant in Bedminster. She was utterly wonderful - respectful of my privacy, responsive, friendly and professional. I felt I could ask questions or flag concerns and trust her to do her best to support me. She gave excellent advice on the flat and tenancy, going far beyond what I would expect of an estate agent. I would have happily stayed on in my tenancy (1yr) but moved because I wanted to live with a friend.

19 novembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you Freya for your lovely feedback. It’s been a pleasure being your property manager. I hope you are settling into your new home well.

Emma Vincent
Senior Property Manager

Noté 5 sur 5 étoiles

Would highly recommend renting with Bristol Reslet

We rented with the The Bristol Residential Letting Co for over two years and would highly recommend them. I have many friends who have bad experiences with letting companies or landlords in Bristol but our experience with Bristol Reslet was completely smooth and stress-free.

Emma Vincent was our property manager and she was fantastic! She was friendly, super responsive and quick to arrange solutions when we had problems with the flat.

19 novembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Maddie, it’s been an absolute pleasure having you as tenants for the past few years, and I’m thrilled I could keep the flat running smoothly for you. I hope your move went well. Thank you for taking the time to send me a review.

Emma Vincent
Senior Property Manager

Noté 5 sur 5 étoiles

Brilliant

Brilliant, thank you

30 octobre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Dear Anna,

Many thanks for you review, it was a pleasure to look after you for 6 years and I wish you and your family all the best for the future.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

Professional

The Bristol Residential Letting Co has been great to work with. Our contact has been Amy Gerard and she has been very professional. Any time we needed to contact her she has responded immediately.
We are kept up to date and any issues are dealt with promptly.

14 novembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you Ceridwen for your lovely review, it has been a pleasure managing the property for you. Kind regards Amy

Noté 5 sur 5 étoiles

Excellent

From the beginning, everyone has been super helpful, from Holly fitting in a last-minute viewing, to Andy’s responsiveness and initiative in helping with repairs. Excellent

15 novembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Dear Shizhang,

Many thanks for your kind words, it is really appreciated.

I am glad you are enjoying living in the property and that any repairs raised are dealt with in a timely manner for you.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

Bristol Residential Letting James & Freya were first class

James & Freya were first class!
We found them to be efficient, knowledgable & experienced.
A very professional team who we would highly recommend.

12 novembre 2025
Avis spontané
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Réponse de The Bristol Residential Letting Co

Thank you so much for your lovely review! It’s been a pleasure to work with you and I’m so glad you’re happy with our services!
Freya Reynolds - Property Manager.

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