The Bristol Residential Letting Co Avis 

703
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We rented with Bristol Residential for the last year and found them easy and professional to deal with. Phebe, our property manager, was very helpful and really supported us with any issues or questio... Voir plus

Noté 5 sur 5 étoiles

Since moving into McArthur’s Yard apartments in 2024, it’s been one of the best rental experiences I’ve had. Andy Peters (Property Manager), has been fantastic—always friendly, approachable, and quick... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been working with Bristol Resident for over 10 years and as landlords we have found their service second to none. Any issues are dealt with quickly and efficiently by our contact Aimee who nev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been very impressed with my experience from The Bristol Residential Letting Co! I had to go through a tenant swap whilst being extremely busy at work and my property manager Amy made the proces... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location immobilière
  2. Société de gestion immobilière
  3. Agence immobilière

Écrit par l'entreprise

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

703 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(703)

171 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Exceptional Local Expertise

The Bristol Residential Letting Co made finding my new rental in Bristol so easy! Their team is professional, approachable, and truly knows the local market. I felt supported every step of the way, and their responsiveness was amazing. Highly recommend for anyone looking for a hassle-free renting experience.

4 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Service & Support from Andy and the Team

I have rented with The Bristol Residential Letting Co for over two years and more recently moved back with them again and honestly I could not be happier with the service.

Andy Peters has managed our property the whole time and he has been brilliant. Always quick to respond, professional and genuinely helpful, nothing is ever too much trouble. You really feel like you are in good hands with him.

The whole Bristol Residential Letting Co team are fantastic too, friendly, reliable and super easy to deal with. Renting through them has always been smooth and stress free.

I cannot recommend Andy and BRL enough.

10 novembre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Dear Melissa,

What can I say but thank you.

This will be your 3rd property with Bristol Residential under my management, and I look forward to looking after both you and Greg again.

All the best

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

Local Experts Who Truly Care

The Bristol Residential Letting Co really stands out compared to bigger agencies. Their team knows the Bristol rental market inside and out, and it shows. I felt like they genuinely cared about helping me find the right property and made the whole process simple and stress-free. Having a local team that’s easy to reach gave me so much confidence.

5 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience from Andy and team- highly recommended

Brilliant company- Andy was our property manager for the harbourside flat we rented. Fantastic service from Andy, always super helpful, communicative and always at hand to book in any repairs/ maintenance work needed. Super polite and friendly service couldn’t recommend more.

4 novembre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Dear Georgina,

Thank you for your kind words, it is most appreciated.

I am glad your time at Steamship house was enjoyable and that you would highly recommend us to friends/family.

All the best,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

We’ve had an excellent experience with Amy Garrod

We’ve had an excellent experience with the agency — very professional, reactive, and always clear in their communication.
A special thank you to Amy Garrod, who has been extremely helpful, kind, and efficient throughout the whole process.
It’s a real pleasure to deal with such a reliable and friendly

22 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Thank you very much for your 5* review, it is very much appreciated, I am really pleased you are happy with the service you are receiving.
Kind regards Amy

Noté 5 sur 5 étoiles

Happy Customer

I've rented my current home through Bristol Residential Letting Company since December 2018 and have had nothing but good service from them.

Property Manager Gemma McLaughlin always responds quickly when necessary, and manages any situation that might develop calmly and efficiently, backed up in an equally friendly manner by her colleagues in the Southville branch.

22 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Hi Rich,

Many thanks for your kind review! I’m very pleased you are happy with our services as your property manager.

As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Noté 5 sur 5 étoiles

Very happy tenant

I’ve rented a flat as a tenant through BRLC for several years, and have been happy with the service throughout.

Andy has been an attentive property manager, keeping me up to date on any maintenance, being attentive to issues, and maintaining the property to a high standard.

22 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Dear Josh,

Many thanks for your kind words, it is always great to hear when a tenant is happy with the service they receive.

Long may this continue throughout your tenancy.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

great service and communication

I have been very impressed in the 4 years that BRL have managed my property. Aimee in particular has been excellent in all aspects of management with superb communication and has resolved any issues quickly and efficiently.

21 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Hi John. This is really great to hear - thanks for sticking with us. You're a pleasure to manage!
Aimee Hawkesford - Branch Manager

Noté 5 sur 5 étoiles

I was a tenant for over three years and…

I was a tenant for over three years and had an excellent experience from start to finish. Communication was always clear and timely, and any maintenance issues were handled quickly and professionally. Special thanks to Andy and Emma, both were consistently helpful, patient, and proactive whenever I needed assistance. Their support made renting here stress-free. I highly recommend this team and would gladly rent with them again.

20 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Dear Eric,

Many thanks for your review and kind words, it is really appreciated.

You have been a pleasure to manage over the last 3 years, and I wish you all the best on your next adventure.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

Excellent service

We have been with dealing with the Gemma from the Southville BRL co. branch for over two years now and I must say they do provide excellent service, backed by friendly team.

17 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Hi Hilton,

Many thanks for your kind words! I’m really pleased you have been happy with our services.
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Noté 4 sur 5 étoiles

Professional and Trustworthy Service

I had a fantastic experience with The Bristol Residential Letting Co. They are fully regulated, reliable, and genuinely care about their tenants. The process was smooth, and I felt confident knowing my interests were protected. A top-notch letting agency!

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I've been renting with The Bristol…

I've been renting with The Bristol Residential Letting Co for over 2 years, with my property being managed by Andy Peters throughout that time. Andy has always been incredibly responsive, professional and helpful, I can't recommend him (and BRL) enough. As someone who has rented multiple properties over the last 14 years, it's no exaggeration to say this is the best rental experience I've had to date. Thank you!

14 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Dear Georgina,

Many thanks for your review, I really do appreciate your kind words, and I am glad to hear you are more than happy with the service provided by myself.

Long may this service continue throughout your tenancy.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

This has been the best property…

This has been the best property management company I have had during all my years of renting. Our property manager, Charlie, was extremely attentive and ensured speedy replacement of any broken appliances etc. Our mind was always put at ease by good communication and thoughtful responses.

10 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Appreciate the kind words Maisie, it’s been a pleasure managing your property throughout your tenancy. Charlie

Noté 5 sur 5 étoiles

We’ve been tenants through The Bristol…

We’ve been tenants through The Bristol Residential Letting Co for many years now. We’ve met the majority of the staff from the Southville branch and have always found them to be very friendly and helpful.

Our current property manager Gemma is always quick and efficient in handling any issues that arise.

We wouldn’t hesitate to recommend The Bristol Residential Letting Co to anyone looking to rent a property in the Bristol area.

13 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Hi Nathan,

Many thanks for your kind review! I’m very pleased you are happy with our services as your property manager.
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Noté 5 sur 5 étoiles

BRL is good, but Gemma is the best!

We are renting a flat through BRL for the last 4 years. We have a very positive experience, and especially with our property manager, Gemma. She is very responsive to communication. She arranges all repairs efficiently, and even when it seemed next to impossible to find a contractor with the skills to fix our windows, she persevered until she found one. Not to mention her amazing friendly and pleasant personality.

12 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Hi Alexandra,

Thank you so much for your kind words! I am very please that you are happy with our services as your property manager. I’m glad we were able to resolve the windows for you 😊
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Noté 5 sur 5 étoiles

Four Years of Excellent Service

We’ve been renting through BRL for four years, and our experience has been great. Andy has always been professional, friendly and quick to sort out any issues. We really appreciate his support over the years and happily recommend the agency to anyone looking for a reliable letting service

10 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Dear Xiaoting,

Thank you for your review.

It is always refreshinig to hear such nice comments from a current tenant that has been managedby myself for a few years.

I am so glad that you would be happy to recommend us as an agency for anyone looking to rent, this is exactly the feedback we strive to hear from our tenants.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

I have been renting a property from BRL…

I have been renting a property from BRL for the past 3 years and the property has been managed by Andy Peters! My experience has been amazing! All aspects of renting this property have been taken care of by Andy in a quick and efficient manner. This has been by far my best experience!

9 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Dear Adrianos,

Many thanks for your kind words. I very much appreciate what you have said and look forward to continuing to look after you going forward.

All the best,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

We rented through The Bristol…

We rented through The Bristol Residential Letting Co for just over two years and our overall experience was very positive. From initial viewings to ongoing property management, Andy and the team were professional, responsive and on hand to help with any issues that arose.

6 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Dear Sam & Amber,

Many thanks for your kind words. It is always refreshing to receive a review like this when being a Property Manager can sometimes be quite a thankless role.

You have both been an absolute please to manage and wish you all the best on your next venture.

Best wishes,

Andy Peters
Senior Property Manager

Noté 5 sur 5 étoiles

Highly Recommended

I’ve been a tenant with the Southville branch for many years now and cannot recommend them enough. Andy P. has been great at tackling all maintenance related problems. Keep up the great work!

8 octobre 2025
Avis spontané
Logo de The Bristol Residential Letting Co

Réponse de The Bristol Residential Letting Co

Dear Nik,

Thank you for your review.

I am glad you are more than happy with the service I have been providing you over the last 5-years, can’t believe how quickly this time has passed.

As always I am here when you need me!

Best wishes,

Andy Peters
Senior Property Manager

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus