The Bristol Residential Letting Co Avis 

Gemma is always very responsive and helpful for us as tenants!

Have been dealing with the Bishopston branch for sometime now and they are really helpful and very responsive. Never thought i'd say this but I actually like my letting agent! Aimee has been awesome as my property manager !

Highly recommend Andy Peters and the Bristol Residential Lettinh Co. They were brilliant in supporting my move to Bristol just under 4 years ago and have supported me with moving into a second property due to the landlord selling. Andy has been great at advocating and supporting me as a long term let. Very grateful!

We've been letting an apartment for 4 year now from The Bristol Residential Letting. Andy Peters is our property manager and I can't stress enough how reliable and on top of it he is. Any repairs we've reported have been raised same day. Always professional and easy to reach out to. It's been a pleasure to rent from residential thanks to Andy

I have been a landlord and used the services of Bristol Lets since 2007. They have been an excellent customer service company to both me and my tenants
I wish to personally thank Gemma McLaughin in particular for all her professionalism support and always willing to go above and beyond to ensure both my tenant and myself were well supported throughout.
Thank you

Absolutely brilliant letting team. I have used a number of letting agents in Bristol before, and given that I live overseas, I rely quite heavily on my letting agent. BRL are by far the best agent in Bristol. They are responsive, follow through on actions, stay in communication with clients on issues, are consistent and accountable on every action. This is a very rare thing. Service cannot be faulted. Especially my PoC - Freya.

Amy Garrod has been our property manager for almost a year and has always been super helpful and diligent.

Amy has gone above and beyond. Thankyou so much

We have rented a few properties with Bristol letting, we were privileged to have Andy as our letting manager, Andy was amazing, caring and very professional and an absolute ambassador to the Bristol letting brand. Massive thanks to the entire team, you are all awesome, Greg and Mel

Working with The Bristol Residential Letting Co was a great experience. They were transparent, quick to respond, and handled everything with professionalism. Knowing they’re fully regulated and members of ARLA gave me peace of mind, but it was their personal approach that made the biggest difference. They treated me like more than just a client—I’d definitely recommend them!

We rented with Bristol Residential Letting Co for almost three years, and Steph our Property Manager was very responsive, helpful and pleasant for the duration. Any issues were swiftly dealt with and the move in and move out process were seamless!

I have been using Bristol Reslet for the past 17 years as a letting agent to secure tenants for my two properties in Bristol central. They never fail to deliver in every aspect in terms of finding the right tenants, organising everything from initial viewing to finalising tenancy agreement to tenants moving in.
This time was no exception - Ryan, Kat & David who I dealt with on this occasion were in every way spot on - professional, knowledgeable & without doubt most helpful and nothing seemed to be too much trouble for them.
Whether Bristol Reslet are fully managing your property or only finding a tenant they are always so professional & helpful in assisting with any aspect of property rental or related issues.
I would highly recommend them for a seamless service whether tenant or landlord.
Thanks

Andy was an absolute gem of a property manager !
This was my partner and I’s first flat together, in a new city, and with me not having a job at the time of applying for the flat. The team were very accommodating, and I simply paid some advanced rent, and we managed to get the flat.
We had a great time, thanks in part to how quick Andy was with repairs, answering questions, and helping us with our new adventure.
One time we had a faulty latch on one of our cupboards, and he came across town to fix it by hand!
Can’t thank him enough for all he’s done, and we both wish him all the best in the future.

Ps, thanks to the wider team at BRL also, as any questions I had, I knew that I simply had to call reception and I’d get an answer within 5 mins.

Bunch of legends !

Professional and reactive.

Excellent service from start to finish. All concerns were dealt with promptly and as landlord i received regular updates on the property. I was living abroad at the time and knowing that Gemma was managing the property so efficiently provided great reassurance to me. i would not hesitate to use them again.

Great experience renting from BRL. Always get a prompt response whenever I ask any questions, and give plenty of notice if they need to enter the property for any reason.

Recently, I locked myself out of the house. Despite it being a Sunday, Andy still took the time to meet me at the office and lend me the spare keys to the property! Definitely the best agency I've rented from so far.

My partner and I have just had nothing but great support and communication from these guys.

As I've already said on my Google review, I would be happy to deal with BRL as a landlord or a tenant.

A special mention to Holly and Josh for their support.

We rented via bristol residential for two years and couldn’t fault them at all, great support and service throughout! Andy was our property manager and was fantastic throughout.

After renting with Bristol Residential for 2 years we we're really happy with the service from them. The service from initial viewing and getting the keys to checking out and returning the deposit was fantastic. Communication was spot on and we were always kept updated about notices and changes regarding the building. Property checks were easy and never felt intrusive. Gemma was our property manager and was friendly and helpful throughout the whole tenancy. Would happily do business with Bristol Residential again in the future. Highly recommended. Thanks!

Andy has been our property manager for the last 4 years at a flat at Wapping Wharf. We only ever had a great experience with him, any issue we brought up was resolved quickly and efficiently. We recently bought a house so we have now moved out of the flat but would recommend Bristol Residential Letting to anyone looking to rent.