Brookside Nursery Avis 

15 787
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is my fourth order from Brookside, I keep going back to them as there plants are always high quality. You get exactly what you order, delivered well packed and when expected. Well done Brooks... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from Brookside. Of the 40 polyanthus plants ordered only 3 haven't survived, the rest are thriving. The plugs arrived on time and well packaged. Superb, thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Plug plants arrived on time in excellent condition, and after potting them up are thriving , Looking forward to next spring for wonderful blooms. Will order again from Brookside Nurseries .

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dispatched promptly, but let down by Amazon shipping who had to apologise for late delivery. Fortunately plug plants survived the longer journey despite the heatwave. All plug plants have now been re... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Pépinière

Écrit par l'entreprise

We supply only the very best quality plants at a time of your choosing. We’ve developed tried and tested systems to allow you to select a specific dispatch week for your plants when you place your order. This allows you to accurately plan your crops, help you save money by avoiding unnecessary heating of greenhouses and reduce inconvenience around delivery timings. Further recent investment in our systems now means that not only do we allow you to pick a dispatch week for your plants, if you have supplied us with your email address, we will now advise you in advance of the day that we intend to dispatch your plants on.

Why Buy From Brookside Nursery?

Écrit par l'entreprise

All our plants are carefully hand checked and selected by our expert order packing staff who all live locally to the nursery, returning to us every year to help during our busy spring season. All our plug plants are securely packed in specially designed packaging to keep the root system in place and the foliage protected in transit. Our plastic ‘blister pack’ packaging is manufactured from recycled material and is fully recyclable. Our cardboard packaging is also fully recyclable. We send out comprehensive growing instructions with each order to help you get the best from your plants.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

16 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(15 787)

2 516 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service from Brookside

Excellent service from Brookside. Of the 40 polyanthus plants ordered only 3 haven't survived, the rest are thriving. The plugs arrived on time and well packaged. Superb, thank you.

15 septembre 2026
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Réponse de Brookside Nursery

Reginald Kingsland,

We are so pleased to hear that your polyanthus plugs arrived safely, well-packaged, and on time! It is wonderful to know that the vast majority of your plants are established and thriving in your care. Thank you so much for your superb feedback and support.

Anne, Brookside Nursery

Noté 4 sur 5 étoiles

Just waiting for Spring Catalogue

From initial ordering to the delivery and packaging of
plugs - 1st Class - slight issue of plugs delivered but
have amended my colour scheme - to suit - so all is well.

22 septembre 2026
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Réponse de Brookside Nursery

Ann E Tomkins,

We are happy to hear that our fast delivery and packaging met your expectations. We appreciate you taking the time to leave feedback, and we are glad that you were able to adapt your plans to make the items work for you.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Good choice of really fantastic quality…

Good choice of really fantastic quality plants

16 septembre 2026
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Réponse de Brookside Nursery

Sue Brown,

We're happy you enjoyed our wide selection and found your new plants to be wonderful quality. We appreciate your positive feedback.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles
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Ian,

We truly appreciate you taking the time to leave us this wonderful review. It is fantastic to hear that we have consistently met your high expectations.

Anne, Brookside Nursery

Noté 4 sur 5 étoiles

Plants arrived prompt on there delivery…

Plants arrived prompt on there delivery date. Looked health and well packaged. Volas have grown on to be healthy plants ready for planting out Pansys treated the same way but are struggling to grow and about a quarter of them have died

23 septembre 2026
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Réponse de Brookside Nursery

Bridget Howe,

It is wonderful to hear that your order arrived promptly and that your violas are thriving so well. However, it is disappointing to learn about the trouble you have experienced with the pansies. We would always recommend you contacting us with any growing issues as we maybe able to offer advise or assistance.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Plug plants arrived on time in…

Plug plants arrived on time in excellent condition, and after potting them up are thriving , Looking forward to next spring for wonderful blooms. Will order again from Brookside Nurseries .

23 septembre 2026
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Réponse de Brookside Nursery

Peter Bull,

We are so pleased to hear your plug plants arrived on time and in top shape! It is wonderful to know they are thriving after being potted up, and we hope you enjoy a fantastic display of blooms come next spring. Thank you for your support, and we look forward to fulfilling your next order!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Very healthy plants well packaged

Very healthy plants well packaged. Potted them on and everyone survived 10 out of 10

23 septembre 2026
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Peter John Barnes,

We are so pleased to hear that your items arrived safely in great condition and that all of them are thriving after being moved to their new pots. Thank you so much for giving us a top rating and taking the time to share your fantastic feedback!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Great plants

Great plants, accurate delivery dates you can choose, reasonable prices

16 septembre 2026
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Réponse de Brookside Nursery

Nigel Arnold,

We are so pleased that you enjoyed our selection of greenery, found our scheduling options convenient, and felt our pricing offered great value. Thank you for sharing your positive feedback with us!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

The plants arrived on time and in…

The plants arrived on time and in perfect condition.

22 septembre 2026
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Réponse de Brookside Nursery

Mr David Buckland,

We are so glad to hear that your greenery reached you promptly and in wonderful shape. Thank you very much for taking the time to share your positive experience with us!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Plants arrived on time and in great…

Plants arrived on time and in great condition ! Service is excellent ! Plants growing well!

23 septembre 2026
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Réponse de Brookside Nursery

melody,

We are so pleased to hear that your order delivered promptly, that you experienced great service, and that your new greenery is thriving so wonderfully in your care. Thank you for sharing your positive feedback with us!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Received plants neatly packed and the…

Received plants neatly packed and the date requested and as usual from Brookside in a healthy condition can’t fault this company in any way

22 septembre 2026
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Réponse de Brookside Nursery

W Nightingale,

We are so pleased to hear that your plants arrived neatly packaged, right on schedule, and in splendidly healthy condition. Thank you so much for your wonderful support and kind words!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Easy and straightforward website to…

Easy and straightforward website to use. plants were delivered promptly and in lovely condition.
Would be happy to order plants again.

22 septembre 2026
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Réponse de Brookside Nursery

Linda Hickman,

We are so glad to hear that you enjoyed a smooth online ordering experience and that your plants arrived quickly and in wonderful shape. It is fantastic to know you would happily purchase from us again, and we truly appreciate your support!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Order arrived on time and in good…

Order arrived on time and in good condition

22 septembre 2026
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Réponse de Brookside Nursery

Keith Abbey,

We are glad to know your package reached you safely and promptly. Thank you for your feedback!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Brookside review

Kept up to date on status, delivered on time as predicted.

22 septembre 2026
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Réponse de Brookside Nursery

Mike Hill,

We are delighted to hear that you were well-informed throughout the process and that your package arrived exactly when expected. Thank you for taking the time to share your positive feedback with us!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Very healthy plants

Plants arrived on time, nicely packaged and in excellent condition

22 septembre 2026
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Réponse de Brookside Nursery

Ann hermitage,

We are delighted to hear that your order was safely packed and that your new items arrived promptly in fantastic shape. Thank you so much for sharing your wonderful feedback with us!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Nice to choose delivery dates Plants…

Nice to choose delivery dates Plants are in good condition. Will be buying again in spring .

22 septembre 2026
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Réponse de Brookside Nursery

Malcolm Butcher ,

We are so pleased that you found the scheduling options convenient and that your items arrived in healthy condition. Thank you for your wonderful feedback, and we look forward to welcoming you back again in the spring!

Anne, Brookside Nursery

Noté 3 sur 5 étoiles

The plants were a bit crushed when…

The plants were a bit crushed when delivered. But that might have more to do with using Royal Mail .They didn't deliver on the day & time given but the next day .

22 septembre 2026
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Réponse de Brookside Nursery

Hi Susanna,

Thank you for taking the time to share your feedback with us. We regret that your order arrived in a damaged condition and that the courier experienced a delay with your delivery.
If you have any issues with an order on delivery please give a call as we will always look to resolve.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles
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Réponse de Brookside Nursery

GW,

We are so glad to hear that your items reached you in such wonderful shape! We truly appreciate your positive feedback and thank you for taking the time to share your experience.

Anne, Brookside Nursery

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