Brookside Nursery Avis 

15 787
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order and all the plug plants (violas) were excellent quality. Delivered on time with pre-arranged dates for delivery. Cannot fault the service. Have ordered before and will order in the f... Voir plus

Noté 5 sur 5 étoiles

Excellent service from Brookside. Of the 40 polyanthus plants ordered only 3 haven't survived, the rest are thriving. The plugs arrived on time and well packaged. Superb, thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my fourth order from Brookside, I keep going back to them as there plants are always high quality. You get exactly what you order, delivered well packed and when expected. Well done Brooks... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I ordered Rex Begonia from both you and RHS. You clearly supplied both orders. The 'RHS' plants were better, but cost significantly more. The penalty of the RHS order is their postage costs are mor... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Pépinière

Écrit par l'entreprise

We supply only the very best quality plants at a time of your choosing. We’ve developed tried and tested systems to allow you to select a specific dispatch week for your plants when you place your order. This allows you to accurately plan your crops, help you save money by avoiding unnecessary heating of greenhouses and reduce inconvenience around delivery timings. Further recent investment in our systems now means that not only do we allow you to pick a dispatch week for your plants, if you have supplied us with your email address, we will now advise you in advance of the day that we intend to dispatch your plants on.

Why Buy From Brookside Nursery?

Écrit par l'entreprise

All our plants are carefully hand checked and selected by our expert order packing staff who all live locally to the nursery, returning to us every year to help during our busy spring season. All our plug plants are securely packed in specially designed packaging to keep the root system in place and the foliage protected in transit. Our plastic ‘blister pack’ packaging is manufactured from recycled material and is fully recyclable. Our cardboard packaging is also fully recyclable. We send out comprehensive growing instructions with each order to help you get the best from your plants.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

16 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(15 787)

2 518 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

I ordered Rex Begonia from both you and…

I ordered Rex Begonia from both you and RHS. You clearly supplied both orders. The 'RHS' plants were better, but cost significantly more.
The penalty of the RHS order is their postage costs are more than twice yours, however, you have packed and posted both??
I would like to buy additional plants, ideally RHS standard but your postage and packing rates.
Possible??

9 septembre 2026
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Réponse de Brookside Nursery

Hi,

Thank you for your review.

I have checked your order history and cannot see that you have purchased any Begonias from us. The only order I can locate is for Violas supplied this autumn, which is what our review invitation related to.

We also do not supply or distribute plants on behalf of the RHS, so any plants ordered from them would not have been packed or despatched by Brookside Nursery.

Could you possibly have us confused with another supplier?

Kind regards,

Anne
Brookside Nursery

Noté 5 sur 5 étoiles

Plants excellent condition and well…

Plants excellent condition and well packaged
Thank you

15 septembre 2026
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Réponse de Brookside Nursery

Hi,

We're delighted to hear that your plants arrived in excellent condition and were well-packaged. Thank you for taking the time to share your positive experience with us.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

The plants came on time,healthy looking…

The plants came on time,healthy looking great roots easy to plant out.i buy them every year for my window boxes.recomend you to anyone.

15 septembre 2026
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Réponse de Brookside Nursery

Maureen,

We're so pleased to hear your plants arrived on time, healthy, and with great roots, making them easy to plant. We truly appreciate your continued loyalty and kind recommendation!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Really healthy plants and good…

Really healthy plants and good communication 😁

15 septembre 2026
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Réponse de Brookside Nursery

Helen Doyle,

We're so pleased to hear that you received healthy plants and appreciate your kind words about our communication. We value your positive feedback!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Delivered on required date

Delivered on required date. Excellent quality.

15 septembre 2026
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Réponse de Brookside Nursery

Mr David Gee,

We're so happy to hear that we met your expectations with both delivery and quality. Thank you for your kind words!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Perfect

Perfect, healthy plants as always - great value and beautiful display awaits

15 septembre 2026
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Réponse de Brookside Nursery

Fay Moody,

We're so pleased you consistently receive perfect, healthy plants from us. We appreciate you recognising the great value and the beautiful display you anticipate!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

I was pleased with my order

I was pleased with my order. Thank you

9 septembre 2026
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Réponse de Brookside Nursery

Geoffery Wink,

We're so glad to hear that you were pleased with your recent order. Thank you for taking the time to share your positive feedback!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles
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Réponse de Brookside Nursery

Elizabeth Ingham,

We're happy to hear that your plants arrived in good condition! We appreciate your positive feedback and thank you for letting us know.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Plug plants arrived in good condition…

Plug plants arrived in good condition and are thriving

15 septembre 2026
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Réponse de Brookside Nursery

John Uytman,

We're so pleased to hear your plug plants arrived in great condition and are flourishing. We appreciate you sharing your positive experience!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Excellent plants

Plants were delivered when stated and were in excellent condition. I never have a problem with this nursery and plants are always a very good quality.

9 septembre 2026
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Réponse de Brookside Nursery

Julie Dowbiggin,

We're so pleased to hear your plants were delivered on time and in excellent condition. We appreciate your kind words about the consistent quality of our plants!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles
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Réponse de Brookside Nursery

mike,

We're so pleased your plants were delivered as promised and on time! We truly appreciate your positive feedback.

Anne, Brookside Nursery

Noté 1 sur 5 étoiles

Abysmal service

Abysmal service, cancelled items at the last minute on week of dispatch on both occasions. Will not be using again.

28 septembre 2026
Avis spontané
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Réponse de Brookside Nursery

Hi

Thank you for taking the time to write a review. Please accept our apologies again. We appreciate your disappointment when we can not supply an item, we let our customer know as soon as we can, but sometimes with live plants this can mean a crop failure very close to the despatch time.
I can see you have been very unlucky because two products you had purchased were cancelled so we do apperciate your frutration.

We strive very hard to provide good quality plants, so if they fall below our standard we will not send them out and disappoint our customers further.

Please accept our sincere apologies for the inconvenience caused.

Anne. Brookside Plant Nursery

Noté 5 sur 5 étoiles

I’m very pleased with my pansy plug…

I’m very pleased with my pansy plug plants I have grown them on & they have developed into lovely little plants . They have all survived too . Excellent I will use this company again.

9 septembre 2026
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Réponse de Brookside Nursery

Betty Hall,

We're so pleased to hear you're very happy with your pansy plug plants and that they have all survived and developed into lovely little plants! We appreciate your excellent feedback and look forward to your next order.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Excellent product

Excellent product. Delivered on time and already showing healthy growth.

8 septembre 2026
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Réponse de Brookside Nursery

Neil Dunford,

We're so pleased to hear that your product was delivered on time and is already showing healthy growth. We appreciate your positive feedback!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

I love my pansies mix

I love my pansies mix. Lovely flowers

7 septembre 2026
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Réponse de Brookside Nursery

Joana,

We're so pleased to hear that you love your pansies mix and find them to be lovely flowers. We truly appreciate your positive feedback.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Great communication and service as…

Great communication and service as always

8 septembre 2026
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Réponse de Brookside Nursery

Claire Piper,

We are so pleased to hear that you consistently experience great communication and service from us. Thank you for your kind words!

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

Despatched and delivered when promised

Despatched and delivered when promised. Plants thriving

7 septembre 2026
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Réponse de Brookside Nursery

Pat Deamer,

We're so happy to hear that your order arrived on time and that your plants are flourishing! Thank you for sharing such a wonderful update.

Anne, Brookside Nursery

Noté 5 sur 5 étoiles

All arrived intact

All arrived intact. Slightly squashed by packaging.
Planted plugs on into bigger pots.

9 septembre 2026
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Réponse de Brookside Nursery

Mums carer,

We're glad to hear your plants arrived safely! We appreciate you letting us know about the packaging; we are always looking for ways to improve.

Anne, Brookside Nursery

Noté 2 sur 5 étoiles

Ordering fine

Ordering fine. I have always been pleased with brookside but sorry to say not this time. I ordered garden ready pansies. They arrived beautifully packed but what has happened to the plants. Just about big enough to be sold as plugs. I have planted them out but I am really disappointed. They weren’t cheap either.

9 septembre 2026
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Réponse de Brookside Nursery

Hi

We’re very sorry to hear that you are disappointed with the size of your Pansy Frizzle Sizzle.

Our 5cm Garden Ready Plants are based on the soil volume within each cell. Please note that we cannot guarantee foliage size as this can vary and is not a reliable indicator of quality or maturity, as it naturally differs between plants.

I cannot see you have contacted us in regard to this and we would love to resolve this for you, therefore I have emailed you directly to gain further information and look to a resolution with you.

Anne. Brookside Plant Nursery

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