Browns Car Company Ltd Avis 

398
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Traded my F type for an F pace with 60k on it. Engine seized after 2 months, warranty refused to do anything. Browns have ignored several emails and letters from my solicitors, complete disregard for... Voir plus

Noté 5 sur 5 étoiles

This company has been nothing but helpful, all my questions answered, and everything was arranged over the phone, no having to drive around and no paperwork, few simple questions, and the first stag... Voir plus

Noté 5 sur 5 étoiles

Brilliant experience. Made me feel very comfortable when i was indecisive about what to buy. Nothing was too much trouble. Ricky thanks , I will be telling everyone about Browns.

Noté 5 sur 5 étoiles

The service for this company is fantastic infact am overwhelmed they have time to explain evening so a bi sharout to peter and his colleagues .


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

398 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(398)

154 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great

A great local company with a wide variety of cars available! Decent bunch of lads working there who are all polite and friendly.

7 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Worst experience ever - Avoid at any cost possible !!!!

Avoid this dealership at All Costs
If I could give zero stars, I would. Brown Car Company is hands down the most unprofessional, dishonest, and frustrating dealership I’ve ever dealt with.
The car I bought was advertised as “certified and in excellent condition.” Within a week, it started having serious mechanical issues, and when I called them, they shrugged it off and told me to “check with the manufacturer.” The so-called warranty with A1 they promised was basically useless fine print designed to get out of helping customers.
On top of that, their customer service is a nightmare—rude, dismissive, and nearly impossible to get on the phone. I spent hours being transferred around only to be told “there’s nothing we can do.”
This company is a total scam. Save yourself the headache, the wasted time, and the money—go literally anywhere else. Brown Car Company does not care about its customers, only about squeezing every pound they can.

8 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

A circus!


AVOID this House of Cards. What a circus! Once they have your deposit that’s where the customer service ends. My partner agreed to purchase a Range Rover and was promised the vehicle would be gleaming and MOT’d ready to collect the following weekend. A WhatsApp number was provided to receive updates on progress etc during the week but nothing materialised. We ended up calling for an update the day before collection and every call after that has been lies and a complete runaround. We understand that delays can happen, things can change but don’t lie and treat customers like they are stupid!
I would be very very wary of purchasing from this company, if the culture of lying is there before purchase, I dread to think of the service if there was an issue afterwards.
Needless to say we are still waiting for a returned promised refund. AVOID AVOID AVOID

16 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Must read

My friend bought a car from this dealership and it turned out to have multiple serious issues. He returned the car for repairs, but after a month nothing had been fixed. He then took it to an independent garage, which confirmed it would cost around £5,000 to put right. He ended up returning the car for them to re-list for sale.

I left a review about the experience, as I was with him when he bought the car. The owner clearly didn’t like this — he tracked down my home address, pushed a letter through my door threatening me with court, and when I called to discuss it, he threatened me over the phone, even saying he’d come to my house and threatening my dad as well.

15 août 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID

AVOID

Tyler is a crook.

I’ve been promised a copy of my warranty every week for 2 months - nothing.

I was promised it was serviced when I bought the car. Realised the copy of the service was missing. I’ve asked for a copy of it and been promised it every week for two months. Nothing.

Got the car 10miles down the road and warning lights came on.

30 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Never ever buy a car from this company…

Never ever buy a car from this company bought a Landrover discovery too many problems to list they said it was recently serviced had one done when Tyler delivered it the day after oil filters never touched problems with the engine be warned stay clear

15 août 2025
Avis spontané

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