Completely unreliable. Placed an urgent order based on the 24/48hr lead time, 12 days later still no goods despite paying £24.99 for delivery. Have been emailing customer services who have said they w... Voir plus
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Completely unreliable. Placed an urgent order based on the 24/48hr lead time, 12 days later still no goods despite paying £24.99 for delivery. Have been emailing customer services who have said they w... Voir plus
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I now volunteer and manage at a local community centre, and over the last few weeks I have noticed some of their equipment did not work. I had a look around various places for suitable replacements an... Voir plus
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Great technical knowledge in helping select the correct machine for our needs, and then pulled out all the stops to get it delivered the next day minimising inconvenience to ourselves. Big thanks to J... Voir plus
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After weeks of searching for plates to show case our Christmas and New years eve dinner, I ordered from Buzz supplies, Plates arrived super fast and wow what a difference there make to the food presa... Voir plus
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Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.
Unit F Woodside Industrial Estate, CM23 5RG, Bishop's Stortford, Royaume-Uni
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A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I recently bought 12 white 9.5" dinner plates from this company. Specifically because they are hard wearing and they say they don't chip. They are lovely plain white plates. They are wonderful quality. My family chip everything they touch. Price was also reasonable. I will be purchasing tea plates and cereal bowls next.Ordering was easy and delivery was in a timely manner. Very pleased with our purchase. 5*****

Réponse de Buzz Supplies Ltd
Value for money, easy to follow website and delivery on time.

Réponse de Buzz Supplies Ltd
I was looking for glasses, tankards and wine, for engraving onto. The ones at Buzz Supplies are excellent. Great quality and excellent value. The online purchase system was user friendly and the delivery time was good

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Ordered a janitor trolley for work.
Communication great, arrived quick.
Easy to assemble, really sturdy and very pleased with my purchase.
Will use this company again.😊

Réponse de Buzz Supplies Ltd
Hi, I am a returning customer.. bought more cups from Buzz catering, they were good quality cups as previously purchased.. unfortunately during transit 4 cups were broken even though the packaging was extremely good. I called to explain the situation and spoke to a very helpful member of staff. I had 4 new cups delivered in the same week.. impressive.. so this company comes highly recommended by me.

Réponse de Buzz Supplies Ltd
I can only praise this company. I purchased goods which came very promptly and they were made to a high standard but I was one missing. Got straight on the phone and spoke with a lovely lady called Jo who very kindly sorted the problem straight away. In fact she sent an email to their suppliers during our conversation, and within 2 days my missing product had arrived. I just can’t praise them enough. My problem was a tiny problem as I am an independent buyer not a business but no problem was too small for Jo. She was very helpful and polite offering impeccable customer service. Thank you.

Réponse de Buzz Supplies Ltd
It was great to be able to just talk to someone and get the right product for us. We purchased a commercial dishwasher at a price a lot lower than the models official website. It arrived well packaged and in time for us to get going quickly. Excellent service!

Réponse de Buzz Supplies Ltd
This was my first order with Buzz after being forwarded their details by a friend. The order was late arriving and missed the event I needed the items for and when it did arrive one item was incorrect. I received a prompt response from them after notifying them of the error however I was offered a refund and no offer of the correct item being dispatched.
I am about to kit out a kitchen in community facility and this experience hasn't given me any confidence that Buzz are the suppliers that can be relied upon.

Réponse de Buzz Supplies Ltd
Had the product I needed at the best price I could find. The order process was straightforward and the items were delivered next day.

Réponse de Buzz Supplies Ltd
Recently had to return some items to Buzz Catering, I dealt with a very helpful woman called Jo Elliot who arranged and organised whole process!
It was easy with no stress.
Well Done Jo

Réponse de Buzz Supplies Ltd
Straight forward ordering process and cutlery arrived quickly and as expected. Excellent price.
Very happy customer.

Réponse de Buzz Supplies Ltd
Super products, beautifully packed and delivered in a timely fashion, what more do you need.
I would definitely recommend this company, thanks

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its okay easy to order but a bit slow on deliveries

Réponse de Buzz Supplies Ltd
Great experience with Buzz Supplies. Firstly they have a great range of affordable products. Ordering was a smooth process, was offered free delivery and it came speedy. I ordered again. One of their items were out of stock, gave them a ring and they accurately told me when it’ll be in stock. They accidentally gave me the wrong item. I emailed them, they responded very quickly. Cut out the time of sending the item back and sent me the correct item. Now this is by far the best customer experience I’ve received. From online shopping, on call and over email. They have earned themselves a loyal customer. Special thanks to Lucy !

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Ordered a selection of tea pots, easy to order, great price, fast delivery.

Réponse de Buzz Supplies Ltd
Delays in dispatching, delays delivering by dhl after dispatching. 10 days after ordering and three phone calls to customer service I’m still waiting for my item.

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Very well packaged up and arrived promptly. Unfortunately I ordered the wrong size of knife so am giving it away to the hostess I am having dinner with
tonight !

Réponse de Buzz Supplies Ltd
Easy online transaction and good prices with relatively quick delivery to a remote part of the West of Scotland.

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Excellent service. Needed to replace some dinner knives from a cutlery set. Easy to order and fast despatch and delivery. Thank you Buzz.

Réponse de Buzz Supplies Ltd
Great products, just a little disappointed in delivery time / updates. Would order from them again.

Réponse de Buzz Supplies Ltd
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