Buzz Supplies Ltd Avis 

2 612
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Completely unreliable. Placed an urgent order based on the 24/48hr lead time, 12 days later still no goods despite paying £24.99 for delivery. Have been emailing customer services who have said they w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I now volunteer and manage at a local community centre, and over the last few weeks I have noticed some of their equipment did not work. I had a look around various places for suitable replacements an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great technical knowledge in helping select the correct machine for our needs, and then pulled out all the stops to get it delivered the next day minimising inconvenience to ourselves. Big thanks to J... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After weeks of searching for plates to show case our Christmas and New years eve dinner, I ordered from Buzz supplies, Plates arrived super fast and wow what a difference there make to the food presa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de fournitures pour restaurant

Informations provenant de diverses sources externes

Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,0

Tous les avis

(2 612)

356 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I recently bought 12 white 9.5" dinner…

I recently bought 12 white 9.5" dinner plates from this company. Specifically because they are hard wearing and they say they don't chip. They are lovely plain white plates. They are wonderful quality. My family chip everything they touch. Price was also reasonable. I will be purchasing tea plates and cereal bowls next.Ordering was easy and delivery was in a timely manner. Very pleased with our purchase. 5*****

10 avril 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Sandie
Good morning
Than you for your review and pleased to hear you like the plates you ordered. Look forward to your next order.
Kind regards

Noté 5 sur 5 étoiles

Value for money

Value for money, easy to follow website and delivery on time.

23 avril 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Daniel
Good morning
Many thanks for your review.
Kind regards

Noté 5 sur 5 étoiles

Great quality and value for money

I was looking for glasses, tankards and wine, for engraving onto. The ones at Buzz Supplies are excellent. Great quality and excellent value. The online purchase system was user friendly and the delivery time was good

24 avril 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi
Good morning
Many thanks for confirming the website ordering and products are excellent.
Kind regards

Noté 5 sur 5 étoiles

Ordered a janitor trolley for work.

Ordered a janitor trolley for work.
Communication great, arrived quick.
Easy to assemble, really sturdy and very pleased with my purchase.
Will use this company again.😊

24 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Mandy
Good morning
Thank you for confirming the product and our service was great and look forward in your continued business.
Kind regards

Noté 5 sur 5 étoiles

Great company

Hi, I am a returning customer.. bought more cups from Buzz catering, they were good quality cups as previously purchased.. unfortunately during transit 4 cups were broken even though the packaging was extremely good. I called to explain the situation and spoke to a very helpful member of staff. I had 4 new cups delivered in the same week.. impressive.. so this company comes highly recommended by me.

21 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Lynn
Good morning
Please accept our apologies for the damaged delivery but thank you for confirming these were replaced quickly.
Kind regards

Noté 5 sur 5 étoiles

I can only praise this company

I can only praise this company. I purchased goods which came very promptly and they were made to a high standard but I was one missing. Got straight on the phone and spoke with a lovely lady called Jo who very kindly sorted the problem straight away. In fact she sent an email to their suppliers during our conversation, and within 2 days my missing product had arrived. I just can’t praise them enough. My problem was a tiny problem as I am an independent buyer not a business but no problem was too small for Jo. She was very helpful and polite offering impeccable customer service. Thank you.

25 avril 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Denise
Good morning
Please accept our apologies for the missing product, but thank you for confirming this was sorted quickly.
Kind regards

Noté 5 sur 5 étoiles

Great Service and Support

It was great to be able to just talk to someone and get the right product for us. We purchased a commercial dishwasher at a price a lot lower than the models official website. It arrived well packaged and in time for us to get going quickly. Excellent service!

14 avril 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Martin
Good morning
Many thanks for confirming your order was deliveries quickly and our prices and service were excellent.
Kind regards

Noté 2 sur 5 étoiles

Delayed delivery and incorrect order.....

This was my first order with Buzz after being forwarded their details by a friend. The order was late arriving and missed the event I needed the items for and when it did arrive one item was incorrect. I received a prompt response from them after notifying them of the error however I was offered a refund and no offer of the correct item being dispatched.
I am about to kit out a kitchen in community facility and this experience hasn't given me any confidence that Buzz are the suppliers that can be relied upon.

20 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Linda
Good morning
Please accept our apologies for the delay with your order. I can confirm that if the product was delayed we would offer the refund so that you do not have to wait further.
We do try to replace the order if incorrectly sent.
Kind regards

Noté 5 sur 5 étoiles

Best price, quick delivery

Had the product I needed at the best price I could find. The order process was straightforward and the items were delivered next day.

16 avril 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Trev
Good morning
Many thanks for your review and confirming the order process and prices were good.
Kind regards

Noté 4 sur 5 étoiles

Recently had to return some items to…

Recently had to return some items to Buzz Catering, I dealt with a very helpful woman called Jo Elliot who arranged and organised whole process!
It was easy with no stress.
Well Done Jo

13 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review and confirming the return process was easy.
Kind regards

Noté 5 sur 5 étoiles

Very happy customer

Straight forward ordering process and cutlery arrived quickly and as expected. Excellent price.
Very happy customer.

21 avril 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Pam
Good morning
Many thanks for your review pleased you are happy.
Kind regards

Noté 5 sur 5 étoiles

Super products

Super products, beautifully packed and delivered in a timely fashion, what more do you need.
I would definitely recommend this company, thanks

21 avril 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Stu
Good morning
Many thanks for your review.
Kind regards

Noté 3 sur 5 étoiles

its okay easy to order but a bit slow…

its okay easy to order but a bit slow on deliveries

14 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Julie
Good morning
Many thanks for your review please accept our apologies of there has been any delay's with your order.
Kind regards

Noté 5 sur 5 étoiles

Great experience with Buzz Supplies

Great experience with Buzz Supplies. Firstly they have a great range of affordable products. Ordering was a smooth process, was offered free delivery and it came speedy. I ordered again. One of their items were out of stock, gave them a ring and they accurately told me when it’ll be in stock. They accidentally gave me the wrong item. I emailed them, they responded very quickly. Cut out the time of sending the item back and sent me the correct item. Now this is by far the best customer experience I’ve received. From online shopping, on call and over email. They have earned themselves a loyal customer. Special thanks to Lucy !

15 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review and please accept our apologies for the incorrect delivery but thank you for confirm this was dealt with quickly.
Look forward to your continued business.
Kind regards

Noté 5 sur 5 étoiles

Great tea pots

Ordered a selection of tea pots, easy to order, great price, fast delivery.

14 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Anne
Good morning
Many thanks for your review.
Kind regards

Noté 1 sur 5 étoiles

Delays in dispatching

Delays in dispatching, delays delivering by dhl after dispatching. 10 days after ordering and three phone calls to customer service I’m still waiting for my item.

9 avril 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Vladimir
Good morning
Please accept our apologies for the delay with your order, if you email sales@buzzsupplies.co.uk with your order number we can investigate this further for you.
Kind regards

Noté 5 sur 5 étoiles

Very well packaged up and arrived…

Very well packaged up and arrived promptly. Unfortunately I ordered the wrong size of knife so am giving it away to the hostess I am having dinner with
tonight !

16 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Christine
Good morning
Many thanks for your review and confirming arrived promptly.
Kind regards

Noté 5 sur 5 étoiles

Good Online Retailer

Easy online transaction and good prices with relatively quick delivery to a remote part of the West of Scotland.

15 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review pleased to hear the transaction and prices are good.
Kind regards

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Needed to replace some dinner knives from a cutlery set. Easy to order and fast despatch and delivery. Thank you Buzz.

11 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Jill
Good morning
Many thanks for confirming your order was easy and fast.
Kind regards

Noté 4 sur 5 étoiles

Great products

Great products, just a little disappointed in delivery time / updates. Would order from them again.

18 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Karen
Good morning
Many thanks for confirming the products are great and please accept our apologies for any delay's.
Kind regards

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