Buzz Supplies Ltd Avis 

2 611
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I now volunteer and manage at a local community centre, and over the last few weeks I have noticed some of their equipment did not work. I had a look around various places for suitable replacements an... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Not a great experience, no communication apart from confirmation of order being placed, complained after waiting 10 days and they tried to fob me off with a weak answer to my question of when I would... Voir plus

Noté 5 sur 5 étoiles

After weeks of searching for plates to show case our Christmas and New years eve dinner, I ordered from Buzz supplies, Plates arrived super fast and wow what a difference there make to the food presa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great technical knowledge in helping select the correct machine for our needs, and then pulled out all the stops to get it delivered the next day minimising inconvenience to ourselves. Big thanks to J... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de fournitures pour restaurant

Informations provenant de diverses sources externes

Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,0

Tous les avis

(2 611)

356 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Steer clear.

Steer clear. I ordered a commercial glass washer which the website said was in stock, only to receive a call to say it wasn't, and to be offered an equivalent alternative. Fine, but I explicitly asked if it came with a glass tray and was assured it did - the person said "I've worked here for a long time and I know the products". It didn't come with one, and we couldn't use it for weeks until one came became available to send us. The glass washer then went into fault mode a few weeks later, we paid their call out charge which was refundable if the equipment was faulty. The engineer told us it had a loose connection, but two months later we're still yet to receive the £180 refund and my emails are being ignored.

26 mars 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi James
Good morning
Please accept our apologies for the issues you have experienced with your order and product. If you contact service@buzzsupplies.co.uk with your service reference they will be able to investigate with regards to the refund.
Kind regards

Noté 5 sur 5 étoiles

Just used Buzz Catering for the first…

Just used Buzz Catering for the first time for Clinical wipe supplies. Best price I could find on the internet and super quick delivery. A very positive experience.

20 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Scott
Good morning
Many thanks for confirming our price and delivery were the best.
Kind regards

Noté 3 sur 5 étoiles

Lousy website and 5% code didn't work

Lousy website and 5% off for new customer code didn't work (it's simply WELCOME5 but customer support agent wouldn't give me it) so I'll simply take my business elsewhere. What does 5% off for a new customer cost you vs losing me to Nisbets etc?

26 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Andrew
Good morning
Please accept our apologies the discount code did not work I can confirm that there are products - equipment, furniture and rational products that are excluded from the offer.
If you can email sales@buzzsupplies.co.uk with the reason you feel our website is unpleasant and this can be passed onto the relevant department.
Kind regards

Noté 5 sur 5 étoiles

Great service

Great service, product as expected and we'll priced. Thank you.

20 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Gillie
Good morning
Many thanks for your your review and confirming product well and well priced.
Kind regards

Noté 4 sur 5 étoiles

I have used Buzz catering for many…

I have used Buzz catering for many years, and have had no problems with the ordering process and delivery. However, I would have given 5 * if the delivery firm (DHL) hadn’t just left my rather large parcel on a drive at around 5pm,and claimed that I had signed for it!! I discovered it the following day after it had sat out in the rain overnight. Fortunately, the contents weren’t damaged. But, of more concern is that whole package could have been stolen. Access to the open building was only a few steps further along so really ther was no excuse for it to be left where it was. It such a shame that Buzz missed out on a 5* reveiw because it was let down by the delivery firm.

13 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies for the way DHL left your parcel but many thanks for confirming the product are not damaged.
Kind regards

Noté 5 sur 5 étoiles

Order arrived very quickly

Order arrived very quickly, well packaged and good communication throughout. Good prices.

12 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Shirley
Good morning
Many thanks for your review.
Kind regards

Noté 4 sur 5 étoiles

Great products at a great price

Great products at a great price, delivered as described. Only reason not 5 stars was slight lack of contact about how long it would take to get delivered.

28 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Greg
Good afternoon
Please accept our apologies you were not aware of how long it would take. I can confirm when the order is placed online you would have been given an estimated delivery date.
Many thanks for the review.
Kind regards

Noté 1 sur 5 étoiles

Awful customer service

Awful customer service, bought some tools, paid for it and didn't receive, after calling the customer service no apology offered !!! No even immediate refund, what an awful company!

29 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Mido
Please accept our apologies for any delays with your order. If you have any more issues please email sales@buzzsupplies.co.uk with your order number and we can investigate for you.
Kind regards

Noté 5 sur 5 étoiles

Great products at reasonable prices

Great products at reasonable prices. Fair delivery charge and arrived promptly and very well packed. I'm very satisfied.

8 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Kim
Good morning
Thank you for your review and pleased the prices and products were great.
Kind regards

Noté 5 sur 5 étoiles

Eazybuzz fly chain for door Ordered ✅

Eazybuzz fly chain for door Ordered ✅
Email confirmation ✅
Delivered as promised ✅
Item perfect ✅
And bonus £30 cheaper than same item other places tick ✅ ✅

8 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Jane
Good morning
Many thanks for your review and for confirming our service and prices are good.
Kind regards

Noté 5 sur 5 étoiles

Bought set of mugs from this company

Bought set of mugs from this company , absolutely love them , good size and look amazing everyone comments on them love love love

7 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi
Good morning
Pleased to hear you love your mugs.
Kind regards

Noté 2 sur 5 étoiles

Good product. Good price. Disappointing delivery service.

The product was what we wanted at a good price. Unfortunately, our first experience with Buzz was let down by the delivery process.
We were under the minimum order value for free delivery, so paid the necessary fee for what I thought was next day.
Ordered on the Tuesday, the package took until the following Tuesday to arrive.
This was disappointing to say the least!

21 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies I can confirm that premier delivery is 24 hour delivery from despatch and each product has the delivery lead time on them. I can confirm that when you go to the basket it will give an estimated delivery date.
Again please accept our apologies for this.
Kind regards

Noté 5 sur 5 étoiles

Easy

Easy, quick, no issues

5 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Sam
Good afternoon
Many thanks for your review and rating.
Kind regards

Noté 1 sur 5 étoiles

They took my money and give wrong…

They took my money and give wrong items. I have sent them all the proof and now they won't even refund me. Robbers! Stay away from them.

6 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi
Good afternoon
Please accept our apologies I can confirm that we have confirmed the correct product was delivered and as the products are freeform these are not completely round. We have stated a return can take placed but as per our terms and conditions a re stocking fee will apply.
Please note that we can arrange for cost of samples to be sent before you purchase we would just need an email sending with the product numbers.
Kind regards

Noté 5 sur 5 étoiles

Very happy

Ordered a hard-to-find catering lid plus a couple of other bits and pieces; unfortunately the box arrived opened and empty but Buzz very quickly sent a replacement, very happy with the quality of the items received and their service (and price). Highly recommended

30 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Mary
Good afternoon
Please accept our apologies but thank you for confirming we resolved the problem quickly.
Kind regards

Noté 5 sur 5 étoiles

First time ordering from Buzz

First time ordering from Buzz, found some coffee cups,just what I wanted. Really pleased with them, order came well packaged, no breakages!

27 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Suzanne
Good afternoon
Many thanks for you review and glad to hear your order is what you wanted.
Kind regards

Noté 5 sur 5 étoiles

Great quality

Great quality, very good value

3 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review.
Kind regards

Noté 5 sur 5 étoiles

I recently bought 12 white 9.5" dinner…

I recently bought 12 white 9.5" dinner plates from this company. Specifically because they are hard wearing and they say they don't chip. They are lovely plain white plates. They are wonderful quality. My family chip everything they touch. Price was also reasonable. I will be purchasing tea plates and cereal bowls next.Ordering was easy and delivery was in a timely manner. Very pleased with our purchase. 5*****

10 avril 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Sandie
Good morning
Than you for your review and pleased to hear you like the plates you ordered. Look forward to your next order.
Kind regards

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