Called for a settlement figure. Call answered quickly, no queuing! Gentleman found my account quickly and after some security questions told me amount outstanding and process for clearing the outsta... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very easy to set up agreement, helpful with adjusting payment date, fair price and interest. Also very fair final market value for the car. Purchased mine at the end of the agreement, however if finan... Voir plus
L'entreprise a répondu
Spoke to Khalid at CA Auto Finance U.K. this morning and found him to be helpful, knowledgeable and informative. Khalid sorted everything for me. Would recommend this firm to family and friends. Thank... Voir plus
L'entreprise a répondu
Tasleen was very helpful and advised me very well I was really stressed about my current circumstances and she help me to make an informed decision which I’m grateful for. Customer service was great a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de CA Auto Finance UK
Écrit par l'entreprise
Who we are
CA Auto Finance is a specialist provider of vehicle finance, rental and insurance products. With operations in 19 countries and nearly 100 years of experience in auto financing. We offer a wide range of market-leading solutions across a variety of vehicle types. We combine a century of experience and success with the strength and driving vision of the Crédit Agricole Consumer Finance Group.
Our financing solutions cover an increasingly wide range of vehicles, including automotive brands, motorcycles, and e-bikes, light and heavy commercial vehicles, and leisure vehicles such as motorhomes and caravans. We have over 25 years of experience working and providing financial solutions to some of the world’s biggest manufacturers including -
Coordonnées de contact
250 Bath Road, SL1 4DX, Berkshire, Royaume-Uni
- www.ca-autofinance.co.uk
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mr A Jay
This is the second time that you have accepted my application. I really appreciate it and Bravo to CA Finance.
all your requirement are pretty straight forward .
13 juillet 2026
Réponse de CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to
get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Solid financial products with improvements in speed of processes required
I got a motorcycle through CA Auto Finance. When at the dealership and credit scored, I was referred, which was a great surprise, but eventually was approved. As I’m sure about my creditworthiness, I can only assume that there must be some inefficiencies in the organisation’s systems. Other than that, there have been clear comms, easy to read documents and overall a smooth process. Finally, the actual finance products offered and went for in my case (50%/50% interest free) are absolutely spot on and consumer friendly. Only other thing I’d say is that they could increase the mileage from 4k to 6k per agreement.
10 juillet 2026
Réponse de CA Auto Finance UK
Dear Customer,
It’s always great to hear how well we have done when providing the best possible service. Thank you for making us aware of this
situation; we appreciate the opportunity to use your feedback to improve our processes.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to
get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Réponse de CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to
get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Réponse de CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to
get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Very straightforward with no hitches at…
Very straightforward with no hitches at all very efficient staff in CEM Days too
9 juillet 2026
Réponse de CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to
get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Réponse de CA Auto Finance UK
Dear Euan,
Thank you for taking the time to leave a positive review. It is always encouraging to hear that we are providing the best possible service.
Should you have any further questions, please do not hesitate to contact our Customer Care Team here: https://www.caautofinance.co.uk/contact-us/
Excellent customer service
Excellent customer service. Vish was very helpful and efficient.
14 juillet 2026
Avis spontané
Réponse de CA Auto Finance UK
Dear Necia,
Thank you for taking the time to leave a positive review. It is always encouraging to hear that we are providing the best possible service.
Should you have any further questions, please do not hesitate to contact our Customer Care Team here: https://www.caautofinance.co.uk/contact-us/
Hard search without permission
Applied for finance through a broker was told only a soft search would be carried out. CA auto finance carried out had hard search without permission and will not remove it from my account. I was never offered finance from them so why make out I had
2 juillet 2026
Avis spontané
Réponse de CA Auto Finance UK
Dear Mandy,
We’re sorry to hear about your negative experience you have had.
Thank you for making us aware of this situation. I have sent a request to you for your details so we can contact you to resolve this matter. We look forward to getting this resolved. Best wishes,
The CA Auto Finance Team
Vish was so helpful and my outcome from…
Vish was so helpful and my outcome from the call was better than I had hoped for
13 juillet 2026
Avis spontané
Réponse de CA Auto Finance UK
Dear Rebecca,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Khalid explained my query very well.
Khalid explained my query very well.
Thank you
11 juillet 2026
Avis spontané
Réponse de CA Auto Finance UK
Dear Anne,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
The man I spoke to was very helpful
The man I spoke to was very helpful, explained everything clearly and took no time to sort things out.
9 juillet 2026
Avis spontané
Réponse de CA Auto Finance UK
Hi Karen,
Thanks a ton for the awesome feedback! You totally made our day—our team loves hearing from happy customers.
If you ever need a hand with anything down the road, don't hesitate to drop us a line.
Need help? https://www.caautofinance.co.uk/contact-us/
Réponse de CA Auto Finance UK
Hi Joanna,
Thanks a ton for the awesome feedback! You totally made our day—our team loves hearing from happy customers.
If you ever need a hand with anything down the road, don't hesitate to drop us a line.
Need help? https://www.caautofinance.co.uk/contact-us/
"Khalid was polite
"Khalid was polite, professional and made paying off my car so easy! Fast, clear and hassle-free. Highly recommended!" 😊
7 juillet 2026
Avis spontané
Réponse de CA Auto Finance UK
Hi NM,
Thanks a ton for the awesome feedback! You totally made our day—our team loves hearing from happy customers.
If you ever need a hand with anything down the road, don't hesitate to drop us a line.
Need help? https://www.caautofinance.co.uk/contact-us/
Excellent customer service from Sylvie
Excellent customer service from Sylvie. Knowledgeable and extremely helpful
7 juillet 2026
Avis spontané
Réponse de CA Auto Finance UK
Hi Sandra,
Thanks a ton for the awesome feedback! You totally made our day—our team loves hearing from happy customers.
If you ever need a hand with anything down the road, don't hesitate to drop us a line.
Need help? https://www.caautofinance.co.uk/contact-us/
Réponse de CA Auto Finance UK
Hi Bakary,
Thanks a ton for the awesome feedback! You totally made our day—our team loves hearing from happy customers.
If you ever need a hand with anything down the road, don't hesitate to drop us a line.
Need help? https://www.caautofinance.co.uk/contact-us/
Réponse de CA Auto Finance UK
Hi Jim,
Thanks a ton for the awesome feedback! You totally made our day—our team loves hearing from happy customers.
If you ever need a hand with anything down the road, don't hesitate to drop us a line.
Need help? https://www.caautofinance.co.uk/contact-us/
Not bad but frustrating
Ok, the online portal never works had a car prior to current car and had same problems with CA auto finance tried everything and still not working. Very frustrating.otherwise not bad.
25 juin 2026
Réponse de CA Auto Finance UK
Hi Stephen,
Thank you for the feedback. We are reaching out to you privately right now to see how we can help get this resolved for you.
Customer Support: https://www.caautofinance.co.uk/contact-us/
Very helpful staff and knowledgeable…
Very helpful staff and knowledgeable about all the information I required to make the right decision.
1 avril 2026
Réponse de CA Auto Finance UK
Dear Susan,
Thank you for taking the time to share such wonderful feedback! Our team was thrilled to read your comments, and we truly appreciate your support.
Should you need any assistance in the future, please feel free to reach out to us at any time.
Customer Support: https://www.caautofinance.co.uk/contact-us/
Finance Queries
I had the pleasure of speaking to Sravanthy, who was extremely helpful and polite. Ensured any queries I had were answered and assisted me with my finance agreement.
6 juillet 2026
Avis spontané
Réponse de CA Auto Finance UK
Dear Abby,
Thank you for taking the time to share such wonderful feedback! Our team was thrilled to read your comments, and we truly appreciate your support.
Should you need any assistance in the future, please feel free to reach out to us at any time.
Customer Support: https://www.caautofinance.co.uk/contact-us/
Réponse de CA Auto Finance UK
Dear Andrew,
Thank you for taking the time to share such wonderful feedback! Our team was thrilled to read your comments, and we truly appreciate your support.
Should you need any assistance in the future, please feel free to reach out to us at any time.
Customer Support: https://www.caautofinance.co.uk/contact-us/
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