Caci Avis 

The staff were friendly and welcoming. The therapist who provided the treatment was friendly and professional. She explained what procedure was happening and what it was for and the products used and what they targeted. Very relaxing and skin felt great.

I am 71. I have been going to Caci Palmerston North since I was 40 for Botox injections with Brigid and prior to that Dr Ralphe Saxe the founder of the PN clinic. I have had no complaints. I moved to Whanganui and received one treatment there. My eyebrow drooped so I pursued rectification. I was sent to Feilding for an assessment. As soon as the owner / operator saw where i had been injected she said she knew what had happened and I had been injected in the wrong place. The Whanganui owner told me the nurse responsible had left. I recently moved to Napier and I resumed my relationship with Caci. They sent for my notes from the previous clinics and the next thing I know I have been contacted by the clinic owner to say they won't give me further treatments. I have been unfairly dealt to. The one issue i had was down to the wrong area being injected by ( I was told) an inexperienced nurse. Instead of standing by a loyal customer there has been a knee jerk reaction with insufficient investigation into the circumstances. I was prepared to stand by Caci and come back . They on the other hand took no time to properly investigate what happened. It will be interesting to see what Whanganui and Feilding wrote in my notes about what was done. I wonder if what was written is different to what I was told to my Face!!

Caci
To answer your feedback you are incorrect about the treatment with Ralph Saxe. When I started having Botox he was the only person providing it. Nurses did not. It was not a matter of seeing an appearance medicine Dr. You are missing the point either deliberately or not. It was the fault of the inexperienced nurse at the Whanganui clinic that caused a droop in my eyebrow. Why am I being penalized for that. ?
I am asking for a further review, and for you to please discuss with Brigid in PN.

I would'nt recommend the caci signature peel for all skin types as stated. I had x3 sessions and it done absolutely nothing good for my skin/face. Its a waste of money. I was lead to believe i will see results after my 3rd session which wasnt true.
Also its not something you want to get if you have sun damage.
I tried to leave a review on their facebook page but it seems my review is always deleted. Hmmmm, i wonder why???

I had a treatment with Hannah recently at the Dunedin cbd clinic - such a lovely experience. Hannah is both personable and professional and makes coming into Caci very enjoyable with great results! Highly recommend

Firstly , Caci Merivale has a fabulous team !
Jen on reception is delightful and always ready with a lovely smile and ready to please the customer when you walk in that door , always try's to accommodate your needs .
Then there's Tracy the nurse ( wow) does she know her stuff , incredible injector and won't do anymore than needed , very honest!
Highly recommend the Caci Merivale

Caci St Lukes
Imogen & Omega
I thought it was good. But the real truth is they just wanted my money
Imogen on my last laser hair removal treatment didn’t do my feet. After I reminded her twice. I told Omega. I had to drive from Drury to just do my feet
Two of my treatments were cancelled and re-scheduled. On the second one. No phone call or text. I was on my way. So I complained to Omega
On my last treatment. Imogen told me to move my car for another client. I was parked in the Mobility Parking. In my second consultation with Omega. I moved my car then had to come back to my Consultation with Omega. Only to be told Omega has another client she needs to see
I had a Stroke 18/09/2022
In my second consultation with Omega. The prices she gave me. Was not the prices she emailed me. For example $500 deposit to start the plan? Wow, I even wrote down the prices she quoted. What she quoted verbally was less then the prices she quoted in her email
People who take advantage of me, because I have a Disability is wrong. I have been Discriminated too
Therefore I will not use Caci again. Especially Caci St Lukes That’s why my review is what it is
Omega & Imogen can’t contact me, because I’m over being treatment poorly

Every time I go to Caci Kerikeri, there is always someone there to welcome me. I love my treatments and how relaxing they are. My skin has also been improving because of the products I’ve purchased. I always look forward to my visit. Thank you Caci Kerikeri 😍

I attended appointments with caci for over 3 years. The cosmetic treatment I was receiving over that period amounted 1800 per year. I recently found out there was a cheaper option available for the cosmetic treatment I was receiving.I was never offered or introduced this as alternative cheaper option.Until I researched and found out myself. I also feel I didn't get proper aftercare instruction s upon my appointment visits.it would help if they gave me a aftercare leaflet instead I had learnt that there was more things I should avoid in aftercare or the treatment may become ineffective or wear off after shorter period of time.Also as a loyality reward I was offered a free one off light treatment promotion. that didn't happen.At at times I needed to adjust my appointment times it's difficult to get a hold of reception on the phone. This was my my experiences and maybe this taught me a lesson to shop around.I found an alternative cosmetic company who offers a way cheaper deal with the same effect.Im excited that I only have to pay halve the price per appointment as for Caci it's definitely not for me anymore and I hope they use this review to improve not only there service but maybe have transparency on there pricing as well.

Lovely Clinic- it will be my new go too for a while I believe- lovely professional nurse in charge of my graceful journey 🙏❤️💋

Caci clinic Oriental bay
Had my first hydradermabrasion treatment and my beauty therapist Georgia was amazing facial and knowledge, well recommended and I’ve booked my next appointment thank you

Amazing and welcoming staff, helpful and friendly and a lovely space.

I signed up for a membership, over covid I obviously couldn’t use it, but carried on paying money into it as I wanted to continue after lockdown. Once lockdown was over but with restrictions i decided to use it again, as I had a substantial amount of money saved up approximately $1000. When I booked my appointment it got cancelled as the technician had covid, then I had covid then the rest of the 5 people in my family had covid. So I cancelled my subscription and knew I had a membership credit there.. what I did not realise when signing the membership contact its states that if no contact is made whithin 6 months of cancelation the money can not be use… NOONE from Caci contacted me to tell me it was going to expire, I never got a copy of the contact. I knew all along there was money sitting there- well I thought! I have my 40th birthday coming up and I was going to use this membership credit to have a nice facial and buy some products.. but no they basically stole my money and said sorry!! And Offered me a 1 hour facial. I would never recommend anyone sign up to a membership with Caci as they are a rip off!!

Lovely friendly staff, who offered non judgemental advice.

Friendly and understanding my needs giving me the best options for me

Great service! Friendly staff . Charley is A+ . Getting amazing results with laser hair removal . Highly recommend the Rotorua branch and lovely team

Friendly and welcoming and nice to stop and be pampered when you get to add a treat to your appointment.

While the staff and treatments themselves were really great and I felt very comfortable. The result is not what I expected. I got the Brazilian and armpit laser done. I didn't realize the Brazilian wouldn't actually be a Brazilian and that there is a large area that actually cannot be treated which is where most of my hair grows. So now I am left with a patchy hair growth and still need to get waxed every month. If I had known I would still need to wax/shave as much as I do I probably wouldn't have done it.

I signed up for a laser hair removal package. I wanted Brazilian and they were doing an extra area free so I chose legs.
I went to every session and it has not worked. They gave me some free sessions and it still didn’t work.
The owner Zaandra agreed that the outcome was not good.
I sent emails explaining and was basically told bad luck…..unbelievable!! I will never use them again.

The therapist has great warmth and is skilful. I am not a fan of people in my personal space but Bree has a way of overcoming that in me. She always does an excellent job. The whole place is friendly and inviting. I choose to travel a fair distance to get there but it’s worth it.

Professional and friendly staff. Clean rooms at a high standard. Appreciated the care taken to explain each treatment and after care in detail. Excellent with follow up and appointment reminders.