Caddy Windows Avis 

655
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

Smart showroom with the doors and windows clearly displayed. Very helpful staff, who answered all our questions. Very good service and willingness to accommodate our requirements. Impressed with th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very smooth. Sales weren't pushy, survey was quick and easy and the installation for a door plus quad-fold doors only took 7 hours and was done by 15:00 (thank you Dan & Dan). They disposed of all the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent company, have used Caddy twice now for front and back doors and great both times. Great quality products and lovely, knowledgeable staff. I highly recommend and will use them again in the fu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely faultless from Caddy windows, all the way from quote to installation they were perfect. Greg worked with us to get the quote up and ready and there was no funny business or pressure from... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Installateur de double vitrage
  2. aussi dans
  3. Fournisseur de fenêtres
  4. Fournisseur de fenêtres PVC
  5. Fournisseur de portes
  6. Service d'installation des fenêtres

Écrit par l'entreprise

Caddy Windows is a family-run window and door company serving Bristol, Bath and the surrounding areas. Established in 1984, we have more than 40 years of experience supplying and installing high-quality windows and doors for homeowners across the region. We supply and install a wide range of uPVC and aluminium windows, including casement windows, flush windows and other styles to suit both traditional and modern homes. Our door range includes composite doors, French doors, sliding patio doors and aluminium bifold doors, with a wide choice of styles, colours and finishes available. From your initial enquiry and quotation through to survey, installation and aftercare, everything is handled by our experienced Bristol-based team. Our Sales Designers provide straightforward, professional advice to help you choose the right windows and doors for your home, without high-pressure sales tactics. Customers can also visit our Bristol window and door showroom, where we have a comprehensive range of products on display. You can see and compare windows, composite doors, bifold doors and other products in person and speak to our team about the options available for your home. As a long-established local double glazing company, our focus remains simple: quality products, professional installation and excellent customer service from start to finish. Whether you're replacing a single door or upgrading windows and doors throughout your home, Caddy Windows provides a complete local service across Bristol, Bath and the surrounding areas.


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4,9

Excellent

TrustScore 5 sur 5

655 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(655)

90 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

You hear all sorts of stories about…

You hear all sorts of stories about double glazing companies, pushy, dodgy sales tactics, delays, lack of communication etc etc etc……… happily Caddy Windows don’t conform to ANY of the stereotypes!

From initial online query, where you design your own windows, to the final install, it’s been an absolute dream of an interaction!

We had one visit to check if we needed scaffold to fit the windows on the top floor dormer (we didn’t! And Caddy were the only company we found that didn’t want to add c£1000 to the quote for the privilege). We then had a full survey appointment to measure everything and go over the finer details. Again this was all no pressure, sensible adult conversations. We were given a fitting date there and then, and exactly 4 weeks later they arrived to do the install.

The fitters Ricky and Jamie were polite, considerate and tidy workers, who did a perfect job of getting everything in. No mess, no fuss, and more importantly no issues at all!

It’s already got the neighbours talking, so more business is highly likely to be on the cards!

I would have no reservations in recommending Caddy windows!

2 mars 2026
Avis spontané
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Réponse de Caddy Windows

Hi Chris,

Thank you so much for taking the time to leave such a detailed and positive review. We’re thrilled to hear that your experience with Caddy Windows exceeded your expectations from start to finish.

It’s wonderful to know that our no-pressure, transparent approach — from your initial online enquiry and design process to the full survey and measurement appointment — made the whole process straightforward and stress-free. We’re also glad the scaffold check was handled efficiently and fairly.

Ricky and Jamie will be delighted to hear your kind words. We’re pleased that their professionalism, politeness, and tidiness left such a positive impression and that the installation went smoothly with no issues.

It’s fantastic to hear that your new windows have already got your neighbours talking! Your recommendation means a great deal to the whole team, and we truly appreciate your support.

Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

10/10

Great experience. Greg spent a long time going through the different options with me and gave lots of helpful advice. Scott did the installation and I was extremely happy and Craig made some extra changes to the handles on my request (he very kindly came along and did it in his own spare time) . Thank you to the whole team

5 mars 2026
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Réponse de Caddy Windows

Hi Alice,

Thank you so much for taking the time to leave such a wonderful review. We’re thrilled to hear that you had a 10/10 experience with Caddy Windows.

It’s great to know that Greg provided helpful advice and guided you through all the options, that Scott’s installation met your expectations, and that Craig was able to make the extra adjustments to the handles — going the extra mile is something we always encourage our team to do.

Your kind words mean a great deal to the whole team, and we’re delighted that you’re so happy with your new windows and doors.

Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Beautiful door and window installation

From the start, J was very knowledgeable, friendly and happy to look at different options, which Instilled confidence in me for choosing their company, I thought this guy is professional, as I asked him lots of questions and he was able to reply with a confident knowledgeable attitude, he did not pressure which is what I like. The day of delivery was efficient S was very friendly, and it seemed he took pride in his work and enjoyed doing the job he was undertaking. It amazed me how it was all taken out very carefully. He installed the new door and window perfectly. I am very happy.

12 mars 2026
Avis spontané
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Réponse de Caddy Windows

Hi Max,

Thank you for taking the time to leave such a detailed and positive review. We’re delighted to hear that you’re so happy with your new door and window installation.

It’s wonderful to know that J provided knowledgeable, friendly, and professional guidance, answering all your questions without any pressure, and helping you feel confident in choosing Caddy Windows. We’re also thrilled that S delivered an efficient installation, took pride in his work, and ensured everything was handled carefully from start to finish.

Your kind words mean a lot to both J, S, and the whole team. We’re delighted that you’re pleased with the results.

Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Quality

From start to finish Caddy were exceptional. From Matt surveying and measuring to Ben and Sam installing the whole process was fluid.The quality of the bi-folds are excellent and look amazing. Thank you to Craig who visited to make sure I was happy with the installation. Well done 👏 👏 👏

4 mars 2026
Avis spontané
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Réponse de Caddy Windows

Hi Miles,

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that you had an exceptional experience from start to finish.

It’s great to know that Matt’s survey, followed by the installation from Ben and Sam, helped make the whole process smooth and straightforward. We’re also really pleased that you’re happy with the quality of your new bi-fold doors and how they look in your home.

Thank you as well for mentioning Craig’s follow-up visit — ensuring our customers are completely satisfied is very important to us. Your kind feedback will mean a lot to the whole team involved.

Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Amazing work

Amazing work — the engineer who came to install our doors did such a great job. The attention to detail around everything looks fantastic. Thank you so much!

5 mars 2026
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Réponse de Caddy Windows

Hi Roma,

Thank you for taking the time to share your feedback. We’re delighted to hear that you’re so pleased with the installation of your new doors.

It’s wonderful to know that the engineer’s attention to detail made such a positive impression and that you’re happy with the finished result. Our team always takes great pride in delivering high-quality workmanship and making sure everything looks just right.

Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Great service

Arrived on time, quick and efficient installation despite the need to climb up and down a loft ladder to get to the site. Doors look great and work well. Thanks to Dan and Dan.

2 mars 2026
Avis spontané
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Réponse de Caddy Windows

Hi Adrian,

Thank you for taking the time to leave your review. We’re delighted to hear that you were pleased with the service and that Dan and Dan delivered a quick and efficient installation — especially with the added challenge of accessing the site via a loft ladder!

It’s great to know the doors look fantastic and are working perfectly. Our team always aims to complete installations safely, professionally and with minimal disruption, so your feedback is very much appreciated.

Thank you again for choosing Caddy Windows — Trusted Across Bristol Since 1984.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Had 3 windows supplied & fitted by…

Had 3 windows supplied & fitted by Caddy windows. From start to finish had excellent service. They were very well & mess was kept to a minimum. The boys cleaned up very well after they had finished & were very experienced, friendly & helpful. Would definitely use them again.

27 février 2026
Avis spontané
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Réponse de Caddy Windows

Hi Tracey,

Thank you for taking the time to share your experience with us. We’re delighted to hear that you received excellent service from start to finish and that you’re happy with your new windows.

It’s wonderful to know that the team worked neatly and efficiently, keeping mess to a minimum and leaving everything clean and tidy once the installation was complete. We’re also pleased to hear that the fitters were experienced, friendly and helpful — we always aim to make the whole process as smooth and stress-free as possible for our customers.

Thank you again for choosing Caddy Windows.

Quality Windows & Doors
Trusted Across Bristol Since 1984

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Sales man was very helpful and fitters…

Sales man was very helpful and fitters did an excellent job, very clean and clear instructions on use.

25 février 2026
Avis spontané
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Réponse de Caddy Windows

Hi Bruce,

Thank you for taking the time to share your experience. We’re delighted to hear that you found our sales team helpful and informative, and that you were pleased with the quality of the installation carried out by our fitters.

It’s great to know the work was completed cleanly and that you received clear instructions on how to use your new windows or doors. We always aim to make the whole process as straightforward and stress-free as possible.

Thank you again for choosing Caddy Windows.

Quality Windows & Doors
Trusted Across Bristol Since 1984

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Fast and efficient

Fast and efficient
Quality windows an door at faction of price of others that we were quoted.
Cleaned up afterwards on both days which is always a bonus
Overall job well done .
If asked to recommend a friend who was after windows wouldn't hesitate to say give Caddy a call

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Window fitting

Had a new front window fitted by Dan. Very good service. Punctual and polite, and the work was done to a high standard. All contacts with Caddy from initial survey were very good.

17 février 2026
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Réponse de Caddy Windows

Hi Jon,

Thank you for taking the time to leave your review. We’re delighted to hear that you’re pleased with your new front window and that Dan provided punctual, polite, and professional service.

It’s also great to know that all your interactions with Caddy Windows, from the initial survey onwards, were positive. We take pride in delivering high standards of workmanship and excellent customer service at every stage, so it’s wonderful to know this was reflected in your experience.

Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Good quality windows and doors

I recently had 2 doors and 3 windows fitted by Ben and Sam at Caddy Windows. The doors and windows are great quality and were well fitted. Ben and Sam were polite, conscientious and tidy. A few little issues were dealt with quickly and I was very happy with the work.

11 février 2026
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Réponse de Caddy Windows

Hi Mr Randall,

Thank you for taking the time to leave your review. We’re delighted to hear that you’re happy with the quality of your new doors and windows, and that Ben and Sam made such a positive impression with their politeness, conscientiousness, and tidiness.

We’re also pleased that any minor issues were resolved quickly to your satisfaction — our team always aims to ensure every installation is completed to the highest standard. Your kind words mean a great deal to all of us.

Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Great Caddy

A genuine window company who I could trust. Took time to ensure my new composite door and arched frame were exactly how I wanted them. Price reasonable too. The fitters were polite, professional and efficient whilst I liked the fact that all representatives came to my home in logo'ed company vehicles unlike the self-employed sales and fitters many other window companies use. Recommended.

13 février 2026
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Réponse de Caddy Windows

Hi Alan,

Thank you for such a thoughtful review. We’re delighted to hear that you felt you could trust us throughout the process — that really is at the heart of how we operate as a company.

It’s wonderful to know that we took the time to ensure your new composite door and arched frame were exactly how you wanted them, and that you were pleased with the pricing too. We’re also glad our fitters’ professionalism and efficiency made a positive impression.

Your comments about our branded company vehicles are especially appreciated. As a long-established, family-run business, we believe in having our own dedicated team representing Caddy Windows at every stage.

Thank you again for your recommendation and for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Installation of my windows and back…

Installation of my windows and back door by both Dan's was amazing. They also left no mess and vacuumed every day when they finished. I would highly recommend.

6 février 2026
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Réponse de Caddy Windows

Hi Christina,

Thank you very much for taking the time to leave such a lovely review. We’re delighted to hear that the installation of your windows and back door by Dan and Dan was such a positive experience.

It’s wonderful to know that their workmanship met your expectations and that they took the time to leave everything clean and tidy, even vacuuming at the end of each day. We understand how important it is to minimise disruption in your home, so it’s great to hear that this stood out to you.

Your recommendation means a great deal to both Dan and Dan, and to the whole team here at Caddy Windows.

Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

We have a new door!

The fitter Scott came on time and began work straight away. He put down a protective sheet, fitted the new door - making sure any gaps were properly filled - and cleaned everything up really well when he had finished. He explained clearly to us how the new door worked and locked and gave us the new keys.
We were very impressed with his skills and attitude. We would be happy to recommend both him and Caddy Windows.

9 février 2026
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Réponse de Caddy Windows

Hi Patricia,

Thank you for taking the time to share your experience. We’re delighted to hear that Scott made such a positive impression and that you’re happy with your new door.

It’s wonderful to know that he arrived on time, worked efficiently, ensured everything was properly fitted, and left your home clean and tidy. We’re also glad he took the time to explain how the door works and handed over your new keys clearly.

Your kind words and recommendation mean a great deal to Scott and the whole team.

Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Caddy has a great team through the…

Caddy has a great team through the whole process, from initial query through to survey, then booking, and installation. Significantly better priced than other quotes we received.

19 janvier 2026
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Réponse de Caddy Windows

Hi Jonathan,

Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience with our team throughout the entire process, from your initial enquiry through to survey, booking, and installation.

It’s also great to know that you found our pricing significantly better than other quotes you received, while still delivering the level of service you expected.

Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Top Marks. From first contact with Caddy…

From first contact with Caddy everything has been brilliant, I phoned, the next day Greg and new recruit Joe came measured up, without the “ special offer “”price rise due” or “phone the manager “ CRAP they listened to what we wanted gave us some good advice and a sensible price compared to other companies.
When installation was arranged Ben and Sam arrived early morning started work hardly stopped for cup of tea all day, same next day, job completed by afternoon, all clean tidy hardly any disruption at all, just brilliant. Can’t praise Caddy Windows enough. Thank you all. Clive

21 janvier 2026
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Réponse de Caddy Windows

Hi Clive,

Thank you for taking the time to leave such a fantastic review. We’re thrilled to hear that your experience with Caddy Windows, from the initial measurement with Greg and Joe through to the installation by Ben and Sam, was so positive.

It’s wonderful to know our team listened to your requirements, provided helpful advice, and delivered a quick, clean, and efficient installation with minimal disruption. Your kind words mean a great deal to everyone involved.

Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Great work and service

Great work and service. Rick and Jamie were fantastic!

23 janvier 2026
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Réponse de Caddy Windows

Hi Jessica,

Thank you for taking the time to leave your feedback. We’re delighted to hear that Ricky and Jamie provided fantastic service and that you’re happy with the work completed.

Your kind words mean a lot to our team, and we’re thrilled that we could deliver a positive experience.

Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Composite Front Door

Quick to come up with the design that was wanted and obliging to changes once the proposed design was assessed in situ. Discount for full payment up front. Installation delayed by manufacturing, but the colour and design chosen always hinted at taking longer than planned. Final installation quick and straightforward. Very pleased with the service and overall final product. Certainly planning to contract Caddy Windows for some future works.

14 janvier 2026
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Réponse de Caddy Windows

Hi Keith,

Thank you for taking the time to share your experience with us. We’re delighted to hear that you were happy with the design process and that our team were able to accommodate your changes quickly.

We appreciate your understanding regarding the slight delay in installation, and it’s great to know that the final fitting was straightforward and that you’re pleased with the overall result. Your kind words and trust in us for future projects mean a great deal.

Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Dan and Dan from Caddy Windows…

We had Dan and Dan from Caddy Windows to come out and install our front windows and glass patio door. They have done an amazing job. They were punctual very efficient and they left everything nice and tidy. We are so satisfied with the job they have done. Thank you very much.

14 janvier 2026
Avis spontané
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Réponse de Caddy Windows

Hi Andrea,

Thank you for sharing your experience with us. We’re thrilled to hear that Dan and Dan made such a positive impression and that you’re so satisfied with the installation of your front windows and glass patio door.

It’s great to know they were punctual, efficient, and left everything tidy – our team takes pride in delivering high-quality workmanship with minimal disruption. Your kind words mean a lot to all of us.

Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

We managed to pick the coldest days of…

We managed to pick the coldest days of the year so far but Craig was brilliant got the windows fitted quickly so we didn’t freeze to death not sure about him. This is the third job by Caddy Windows have been first rate every time

5 janvier 2026
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Réponse de Caddy Windows

Thank you for sharing your experience with us.

We’re delighted to hear that Craig was able to fit your windows quickly, even on the coldest days of the year! It’s always our aim to ensure installations are efficient, comfortable, and stress-free, so it’s wonderful to know he delivered on that.

We’re also thrilled that this is your third project with Caddy Windows and that we’ve consistently met your expectations. Your continued trust means a great deal to us.

Thank you again for choosing Caddy Windows, Bristol’s trusted family-run window company for over 40 years.

Warm regards,
The Caddy Windows Team

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