Caddy Windows Avis 

656
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

Smart showroom with the doors and windows clearly displayed. Very helpful staff, who answered all our questions. Very good service and willingness to accommodate our requirements. Impressed with th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very smooth. Sales weren't pushy, survey was quick and easy and the installation for a door plus quad-fold doors only took 7 hours and was done by 15:00 (thank you Dan & Dan). They disposed of all the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The fitter arrived on time,we can’t fault workmanship of the fitter, and the quality of the window is excellent Will definitely choose Caddy Window if I consider changing other windows

Noté 5 sur 5 étoiles

Excellent company, have used Caddy twice now for front and back doors and great both times. Great quality products and lovely, knowledgeable staff. I highly recommend and will use them again in the fu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Installateur de double vitrage
  2. aussi dans
  3. Fournisseur de fenêtres
  4. Fournisseur de fenêtres PVC
  5. Fournisseur de portes
  6. Service d'installation des fenêtres

Écrit par l'entreprise

Caddy Windows is a family-run window and door company serving Bristol, Bath and the surrounding areas. Established in 1984, we have more than 40 years of experience supplying and installing high-quality windows and doors for homeowners across the region. We supply and install a wide range of uPVC and aluminium windows, including casement windows, flush windows and other styles to suit both traditional and modern homes. Our door range includes composite doors, French doors, sliding patio doors and aluminium bifold doors, with a wide choice of styles, colours and finishes available. From your initial enquiry and quotation through to survey, installation and aftercare, everything is handled by our experienced Bristol-based team. Our Sales Designers provide straightforward, professional advice to help you choose the right windows and doors for your home, without high-pressure sales tactics. Customers can also visit our Bristol window and door showroom, where we have a comprehensive range of products on display. You can see and compare windows, composite doors, bifold doors and other products in person and speak to our team about the options available for your home. As a long-established local double glazing company, our focus remains simple: quality products, professional installation and excellent customer service from start to finish. Whether you're replacing a single door or upgrading windows and doors throughout your home, Caddy Windows provides a complete local service across Bristol, Bath and the surrounding areas.


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4,9

Excellent

TrustScore 5 sur 5

656 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,9

Tous les avis

(656)

90 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. Patio doors fitted in an afternoon with no fuss. Clean and tidy workmanship. Would thoroughly recommend, an excellent job

19 août 2025
Avis spontané
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Réponse de Caddy Windows

Hi Steve,

Thank you so much for taking the time to leave us a 5-star review! We’re delighted to hear that you’re so pleased with your new patio doors and that the entire process — from initial contact to completion — was smooth and stress-free.

It’s great to know the installation was carried out efficiently in just an afternoon, with clean and tidy workmanship throughout. We take real pride in ensuring every fitting is completed to the highest standard, leaving your home just as we found it — only improved with quality new doors!

Your recommendation means a lot to us and to our hardworking installation team. As Bristol’s Favourite Window & Door Company, we’re proud to deliver reliable, professional service to local homeowners looking for trusted experts in patio doors, windows, and home improvements.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Excellent service

Mark came and fitted our windows today. Punctual, professional and friendly. Would recommend. Thank you,

Darren & Lindsay
Westbury on Trym

8 octobre 2025
Avis spontané
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Réponse de Caddy Windows

Hi Darren & Lindsay,

Thank you so much for your kind review! We’re thrilled to hear that your experience with Mark went so smoothly and that he made such a positive impression with his professionalism, punctuality, and friendly approach.

It’s fantastic to know that you’re happy with your new windows and that the installation left you completely satisfied. We’ll be sure to pass on your thanks to Mark — he’ll be delighted to hear your feedback.

Thank you again for choosing Caddy Windows and for recommending us. We hope you enjoy your new windows for many years to come!

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

New windows and surrounds.

Really good experience with Dan and Dan. The fitting of the windows went well and we’re very pleased with the finish of the trims particularly the wood work for the main window. All rubbish taken and cleaned up at the end of the job. Happy to recommend.

30 septembre 2025
Avis spontané
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Réponse de Caddy Windows

Thank you so much for your kind review — we’re delighted to hear you had such a positive experience with your new windows and surrounds.

It’s fantastic to know that both Dans delivered great service and workmanship throughout your installation. The attention to detail on the trims and woodwork, especially around the main window, is something we take real pride in, so it’s lovely to hear that you’re so pleased with the finish.

We’re also glad that the team left everything spotless once the job was completed — we always aim to treat every home with the utmost respect.

Thank you again for choosing Caddy Windows and for your recommendation. We truly appreciate it and hope your new windows bring you lasting comfort and style for many years to come.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Couldn’t be more accommodating

Couldn’t be more accommodating. Had a beautiful new door installed and lock mechanism randomly stopped working. Within an hour or so of emailing about it the issue was being sorted. Very happy with the speed and quality of the repair. Thanks!

1 octobre 2025
Avis spontané
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Réponse de Caddy Windows

Hi Stephanie,

Thank you so much for your kind review. We’re delighted to hear how happy you are with your new door and that our team were able to resolve the lock issue so quickly for you.

We know how important peace of mind is when it comes to your home, so we’re pleased that we could act fast and get everything sorted the same day. It’s great to know that not only the installation, but also the aftercare, left you feeling confident in both the quality of our products and the responsiveness of our service.

Your feedback means a great deal to us; we’ll be sure to share your comments with the team who arranged and carried out the repair. Thank you again for choosing Caddy Windows, and we hope you continue to enjoy your new door for many years to come.

Warmest regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Great service, highly recommend

Great service, highly recommend Caddy Windows! Our initial contact was with Jamie, he was polite and knowledgeable when he came to the house. We were kept informed on the installation date etc. Jamie & Ricky came to fit the bi-fold doors, arriving punctually. They were brilliant, very professional guys. The installation and making the job good after was some of the best service I’ve had. Love the new doors. The only criticism I have is not much information was given on the price of servicing to keep the 10 year guarantee active.

24 septembre 2025
Avis spontané
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Réponse de Caddy Windows

Hi Nicola,

Thank you so much for taking the time to leave such a detailed and thoughtful review — we’re delighted to hear how happy you are with your new bi-fold doors!

It’s fantastic to know that Jamie made a great first impression during your initial visit and that both he and Ricky delivered such a professional, punctual, and high-quality installation. We’re especially pleased to hear their attention to detail in making the job good afterwards stood out to you — that’s exactly the standard we strive for, and your feedback is a great reflection of their hard work.

We also really appreciate your constructive comment about servicing information for the 10-year guarantee. Clarity is important, and we’ll take this on board to make sure our customers are fully informed about maintenance requirements going forward.

Thank you once again for your kind words and recommendation. We’re thrilled you love your new doors, and we look forward to supporting you with any future projects.

Warmest regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

From start to finish it ran smoothly…

From start to finish it ran smoothly and everyone I spoke to from the salesman to the fitters were always polite and helpful. Would definitely recommend

19 septembre 2025
Avis spontané
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Réponse de Caddy Windows

Hi Louise,

Thank you so much for sharing your experience! We’re thrilled to hear that everything ran smoothly from start to finish and that our team made such a positive impression on you. From your initial conversation with our sales team to the care and professionalism of our fitters, it’s wonderful to know that everyone you interacted with was polite, helpful, and attentive to your needs.

We really appreciate you taking the time to recommend Caddy Windows. Feedback like yours is incredibly motivating for our whole team, and we’ll be sure to share your kind words with everyone involved — it really means a lot.

We hope you enjoy your new windows/doors for many years to come, and we’d be delighted to assist you again with any future home improvements.

Warmest regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

New double doors fitted

New double doors fitted - looks good and well-built. Workmanship and professionalism is top notch. Cleaned the site after work was completed and disposed the old one too.

11 septembre 2025
Avis spontané
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Réponse de Caddy Windows

Hi Ederwin,

Thank you for your fantastic review! We’re delighted to hear that you’re pleased with your new double doors and the quality of the workmanship.

It’s great to know our team carried out the installation professionally, left the site clean, and took care of the old doors. Your kind words mean a lot to us — we’ll be sure to pass them on.

Thanks again for choosing Caddy Windows!

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Comprehensive showroom for choosing my…

Comprehensive showroom for choosing my front door with friendly and helpful staff. No bother when I wanted to add a knocker after the order was completed. A few weeks later installer Mike S was polite, efficient, professional and tidy, he made it an enjoyable few hours.

9 septembre 2025
Avis spontané
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Réponse de Caddy Windows

Hi Leigh,

Thank you for your lovely review — we’re so pleased to hear you had such a positive experience choosing and having your new front door installed.

It’s great to know our showroom team were able to help you find the right door and accommodate the extra detail you wanted, and that Mike S delivered such a polite, professional, and tidy installation. We’ll be sure to pass on your kind words to him.

Thanks again for choosing Caddy Windows — we’re delighted you’re happy!

Best regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

My front door looks absolutely stunning, make all my neighbour's jealous

My front door looks absolutely stunning, I am over the moon from start to finish Clive made this a very good experience, he was helpful. honest and informative to me while i made my mind up. The fitter Mike was also very good, his manners were excellent and his workmanship was second to none. Would recommend this company to anyone.

22 août 2025
Avis spontané
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Réponse de Caddy Windows

Hi Peter,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear you’re over the moon with your new front door.

It’s wonderful to know that Clive was able to guide you through the process with honesty and helpful advice, and that Mike delivered such excellent workmanship and manners during the installation. We’ll be sure to pass on your kind words to both of them.

Thanks again for choosing Caddy Windows and for recommending us — it really means a lot!

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Very efficient and smooth service

Very efficient and smooth service, good price and excellent workmanship. All in all a pleasure to deal with.

26 août 2025
Avis spontané
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Réponse de Caddy Windows

Hi Clare,

Thank you for taking the time to leave such a positive review! We’re delighted to hear you found our service efficient and smooth, and that you’re pleased with the workmanship and pricing.

It’s wonderful to know the experience was a pleasure for you — we really appreciate your kind words.

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

We had a new front door with stained…

We had a new front door with stained glass fitted in June
From the day we ordered it till the fitting we were kept informed of every stage
Very pleased with fitting of door - the fitter was very clean and tidy and didn’t take many hours
We have received our guarantee certificates
We would highly recommend this local company
R and J Manion

23 juin 2025
Avis spontané
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Réponse de Caddy Windows

Hi R & J,

Thank you both for your lovely review — we’re so pleased to hear how happy you are with your new stained glass front door!

It’s great to know you felt well informed throughout the process and that the installation was completed to a high standard with care and efficiency. We’re also glad to hear your guarantee certificates have arrived promptly.

Thank you again for choosing Caddy Windows and for recommending us — it means a lot to the whole team.

Best wishes,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Big thank you Ben, Sam and Jamie

Great experience, very happy. From working with Jamie to get a quote we’re comfortable with, to the installation of our back door, French doors and windows, the whole process was smooth and with care. The fitters , Ben and Sam, were brilliant. Extremely considerate and couldn’t do more for us. Minimal mess left too. Big thanks guys!

23 juillet 2025
Avis spontané
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Réponse de Caddy Windows

Hi Luchia,

Thank you for such a kind and thoughtful review — we’re so pleased to hear you had a great experience from start to finish!

It’s fantastic to know that Jamie was able to guide you through the quoting process with care, and that Ben and Sam delivered such a considerate and professional installation of your back door, French doors, and windows. We’ll be sure to pass on your thanks to all three of them — they’ll be chuffed to hear your feedback!

Thanks again for choosing Caddy Windows. We're delighted you're happy with everything.

Warmest regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

We are thrilled with our new composite…

We are thrilled with our new composite french doors installed by Caddy windows. They turned up on time as arranged. The installation went smoothly with minimal mess. Cannot fault them at all. We would highly recommend this company.

15 juillet 2025
Avis spontané
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Réponse de Caddy Windows

Thank you so much for your 5-star review — we’re absolutely delighted to hear that you’re thrilled with your new composite French doors!

It’s fantastic to know the installation went smoothly and that our team delivered on time with minimal disruption. We really appreciate your kind words and recommendation — it means a great deal to us.

Thank you again for choosing Caddy Windows!

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Very happy with the look and finish of…

Very happy with the look and finish of our new door. The fitter was polite and efficient. Would definitely recommend.

17 juillet 2025
Avis spontané
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Réponse de Caddy Windows

Hi Paul,

Thank you for your kind feedback — we’re so pleased to hear that you’re happy with the look and finish of your new door!

It’s great to know that our installer made a positive impression and delivered a polite and efficient service. We’ll be sure to pass on your comments to the fitting team.

Thanks again for choosing Caddy Windows and for your recommendation — it really means a lot to us.

Best regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Aluminium Front door

Amazing aluminium front door supplied and fitted! Very clean tidy work and very professional.
We highly recommend Caddy

4 juillet 2025
Avis spontané
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Réponse de Caddy Windows

Hi Carl,

Thanks a million for your fantastic review! We're absolutely chuffed to hear you're so pleased with your new aluminium front door and that our team provided such clean, tidy, and professional work during the installation. It's always our goal to leave your home looking spotless and your new door perfectly fitted.

We really appreciate you taking the time to share your experience and for your high recommendation. It means a lot to us!

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Exceptional service and quality product

Clive at the showroom was very helpful when deciding our new front door. Even created an AI generated image to show what it would look like on our front door. Caddy Windows were then very quick to conduct a site visit to measure up and within 4 weeks our new front door was fitted. We're really pleased with it! Thank you, would definitely recommend and use again in the future.

20 juin 2025
Avis spontané
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Réponse de Caddy Windows

Hi Katie,

Thank you so much for your fantastic review and for sharing your experience!

We're absolutely delighted to hear that you received exceptional service and are pleased with the quality of your new front door. It's wonderful to know that Clive at the showroom was so helpful in your decision-making process, and we're thrilled that the AI-generated image helped you visualise the perfect door for your home. We're also really pleased that the site visit and fitting were conducted so quickly and efficiently.

We truly appreciate your kind words, your recommendation, and your intention to use us again in the future. Enjoy your beautiful new door!

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

5* for Mike S who installed our door today

The whole process was really easy from initial quote to installation. Highly recommend Mike S who fitted our door today. It’s rare to find a good tradesman nowadays but we were really impressed with his attention to detail and perfectionism. Cannot fault the installation from him - amazing work!

25 juin 2025
Avis spontané
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Réponse de Caddy Windows

Hi Nicole,

Thank you so much for your fantastic 5-star review and for taking the time to share your experience!

We're absolutely thrilled to hear that the whole process, from the initial quote to the installation, was so easy for you. A special thank you for your incredibly kind words about Mike – we completely agree that his attention to detail and perfectionism make him a truly outstanding tradesman. We're so proud to have him on our team, and we're delighted that his amazing work made such a positive impression.

We really appreciate you choosing Caddy Windows and hope you enjoy your new door for many years to come!

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

The whole experience from start to…

The whole experience from start to finish with Caddy Windows was excellent. All the staff involved were very helpful and Mike who fitted the door today was brilliant, very skilful, efficient and did a wonderful job fitting the door, finishing it off and clearing up afterwards. Thank you

20 juin 2025
Avis spontané
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Réponse de Caddy Windows

Hi Carol,

Thank you so much for your kind words and for taking the time to share your experience.

We’re thrilled to hear that everything went smoothly from start to finish and that you found our team helpful throughout the process. A special thank you for recognising Mike’s work — he takes great pride in what he does, and we’re so pleased he made such a positive impression.

We really appreciate you choosing Caddy Windows and hope you enjoy your new door for many years to come!

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Excellent from start to finish

Having wanted to use a local company we were impressed with their service and the completed works, namely a replacement front door and new glazing in a bedroom window. Clive provided clear information on the available options during the initial home visit; Matt completed the survey; Joe dealt with an agreed change to the order; Keiran and Charlie arrived on time to complete the works in a timely manner; and the works were checked thoroughly by Craig, the Installations Manager, who also provide helpful advice on the exterior cleaning of the front door. Excellent from start to finish.

11 juin 2025
Avis spontané
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Réponse de Caddy Windows

Hi Steve,

Thank you for such a detailed and thoughtful review – it really means a lot to us.

We’re so pleased you chose to support a local company, and that every step of your experience – from Clive’s initial visit through to Craig’s final inspection – met your expectations. It’s great to hear the team delivered excellent service across the board and that your new front door and bedroom glazing are just what you were hoping for.

We’ll make sure your kind feedback is shared with Clive, Matt, Joe, Keiran, Charlie and Craig – they’ll all appreciate the recognition.

Thanks again for choosing Caddy Windows!

Warm regards,
The Caddy Windows Team

Noté 5 sur 5 étoiles

Returning customer…

Professional and quick with very friendly service and approach.
Scott, the fitter, was professional, clean and friendly. He did everything in a timely manner too. I am very happy with the service and my new windows and doors. I used the company for the second time and I'd highly recommend it.

12 juin 2025
Avis spontané
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Réponse de Caddy Windows

Thank you for your lovely feedback and for coming back to us as a returning customer — it truly means a lot. We're so pleased to hear that Scott looked after you well and delivered a professional, friendly and efficient service.

It's great to know you're happy with your new windows and doors, and we’ll be sure to pass your kind words on to Scott and the team.

Thanks again for your continued support and recommendation — we really do appreciate it.

Warmest regards,
The Caddy Windows Team

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