Smart showroom with the doors and windows clearly displayed. Very helpful staff, who answered all our questions. Very good service and willingness to accommodate our requirements. Impressed with th... Voir plus
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Very smooth. Sales weren't pushy, survey was quick and easy and the installation for a door plus quad-fold doors only took 7 hours and was done by 15:00 (thank you Dan & Dan). They disposed of all the... Voir plus
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The fitter arrived on time,we can’t fault workmanship of the fitter, and the quality of the window is excellent Will definitely choose Caddy Window if I consider changing other windows
Excellent company, have used Caddy twice now for front and back doors and great both times. Great quality products and lovely, knowledgeable staff. I highly recommend and will use them again in the fu... Voir plus
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À propos de l'entreprise
- Installateur de double vitrage
- aussi dans
- Fournisseur de fenêtres
- Fournisseur de fenêtres PVC
- Fournisseur de portes
- Service d'installation des fenêtres
Écrit par l'entreprise
Caddy Windows is a family-run window and door company serving Bristol, Bath and the surrounding areas. Established in 1984, we have more than 40 years of experience supplying and installing high-quality windows and doors for homeowners across the region. We supply and install a wide range of uPVC and aluminium windows, including casement windows, flush windows and other styles to suit both traditional and modern homes. Our door range includes composite doors, French doors, sliding patio doors and aluminium bifold doors, with a wide choice of styles, colours and finishes available. From your initial enquiry and quotation through to survey, installation and aftercare, everything is handled by our experienced Bristol-based team. Our Sales Designers provide straightforward, professional advice to help you choose the right windows and doors for your home, without high-pressure sales tactics. Customers can also visit our Bristol window and door showroom, where we have a comprehensive range of products on display. You can see and compare windows, composite doors, bifold doors and other products in person and speak to our team about the options available for your home. As a long-established local double glazing company, our focus remains simple: quality products, professional installation and excellent customer service from start to finish. Whether you're replacing a single door or upgrading windows and doors throughout your home, Caddy Windows provides a complete local service across Bristol, Bath and the surrounding areas.
Coordonnées de contact
8 Enterprise Trade Centre, BS4 1UN, Bristol, Royaume-Uni
- 0117 966 9998
- sales@caddywindows.co.uk
- www.caddywindows.co.uk
4,9
Excellent
656 avis
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A répondu à 100 % de ses avis négatifs
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Very professional outfit from first…
Very professional outfit from first contact with an enquiry through to installation sign-off. Great products, too, combined with a high quality finish to the wood surround installation and making plaster good (no sanding required). Cannot recommend highly enough. If you’re thinking about getting double glazed windows , go to Caddy.
19 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Matthew,
Thank you for your brilliant review! We’re so pleased to hear that your experience with Caddy Windows was smooth and professional from your initial enquiry right through to installation sign-off.
It’s fantastic to know you were impressed not only with the quality of our products but also with the finish—especially the attention to detail around the timber surrounds and the plasterwork. We're glad everything was completed to such a high standard, with no need for any sanding or extra tidying up.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Lovely Job fitting our new patio door's
This is the third time we have used Caddy Windows and are over the moon with their products and workmanship, excellent company who are very responsive and professional from office staff, installation teams, maintenance teams, sales team and surveyors. Cannot say a bad thing about them!
1 avril 2025
Avis spontané
Réponse de Caddy Windows
Dear Neil,
Thank you for your fantastic review and for choosing Caddy Windows for the third time! We’re absolutely delighted to hear that you’re over the moon with our products and workmanship. It’s wonderful to know that every part of our team—from office staff to installers, maintenance teams, sales, and surveyors—provided a responsive and professional service.
Your continued trust and support mean the world to us, and we truly appreciate your kind words. We look forward to assisting you again in the future!
Best regards,
The Caddy Windows Team
Efficient service, friendly staff and good value
After comparing a few window companies, we decided on Caddy Windows to replace 3 windows and a front door and were very pleased we used them. The surveyors and installers were all professional and easy to work with and the overall service was seamless. The installers were friendly, efficient and did a thorough clean up after they had finished. Overall a very good company.
7 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Steve,
Thank you for your fantastic review! We're so pleased to hear that you had a positive experience with Caddy Windows after comparing other companies. It’s great to know that the surveyors and installers were professional, easy to work with, and that the overall service was seamless.
We’re also happy to hear that the installation team was friendly, efficient, and left everything tidy once they had finished. Your feedback means a lot to us, and we truly appreciate your kind words.
Thank you for choosing Caddy Windows—we look forward to assisting you again in the future!
Best regards,
The Caddy Windows Team
Very pleased with my new windows and…
Very pleased with my new windows and door. The team were so efficient and did a great job of fitting and cleaning up when they had finished. A big shout out to Sam, Charlie, Ben and Craig for ensuring I was happy with everything. A great, hardworking team. Would definitely recommend.
24 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Catherine,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re pleased with your new windows and door. It’s great to know that our team—Sam, Charlie, Ben, and Craig—were efficient, hardworking, and took the time to ensure everything was to your satisfaction.
We truly appreciate your recommendation and kind words. It means a lot to us, and we’re grateful for your trust in Caddy Windows. Thank you once again for choosing us, and we’d be more than happy to assist you again in the future.
Best regards,
The Caddy Windows Team
Patio doors
The whole team from start to finish are very professional. The men were tidy and caring towards my property. Would definitely have them again.
25 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Julie,
Thank you for your fantastic review! We're thrilled to hear that you found the entire team professional from start to finish. It’s great to know that our team were tidy and took care with your property throughout the installation.
We truly appreciate your trust in us, and we’d be more than happy to assist you again in the future. Thank you for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Brilliant company…
The guys arrived exactly on time and were courteous, respectful and most of all tidy! We had no post installation clean up to do other than putting our curtains and blinds back up.
I would thoroughly recommend Caddy Windows to anyone looking for a hardworking, honest company.
As a postscript, we had Mark visit to install an anti lift device to the sliding patio door. He did the job with no fuss in 10 minutes.
13 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Jenny,
Thank you for your wonderful review! We're so pleased to hear that our team arrived on time, were courteous, and left everything tidy after the installation. We understand how important it is to minimise disruption, so it’s fantastic to know that you had no post-installation clean-up to do—other than putting your curtains and blinds back up!
We’re also thrilled that Mark was able to assist with the anti-lift device for your sliding patio door, and that he was able to complete the job so efficiently.
Your recommendation means the world to us, and we truly appreciate your kind words. It’s customers like you who make our work so rewarding. Thank you for choosing Caddy Windows, and we look forward to working with you again in the future!
Best regards,
The Caddy Windows Team
Refit back door
Mark did a lovely job and left everything clean and tidy. He’s very professional, polite and courteous. Nothing was too much trouble for him.
Many thanks.
20 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Michael,
Thank you for your kind review! We’re so pleased to hear that Mark provided such a professional and courteous service while fitting your back door. It’s great to know that he took care to leave everything clean and tidy and went the extra mile to ensure everything was just right for you.
Your feedback means a lot to us, and we’ll be sure to pass on your appreciation to Mark. Thank you once again for choosing Caddy Windows—we truly appreciate your support!
Best regards,
The Caddy Windows Team
Fantastic service from beginning to…
Fantastic service from beginning to end. The installation exceeded expectations as I was expecting chipped plaster. But no, they left the decor looking as before. Lovely high quality origin front door. Top class customer service. I’ll be back to replace the windows soon. Thanks Caddy!
6 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Mark,
Thank you for your fantastic review! We’re absolutely delighted to hear that your experience with Caddy Windows was excellent from start to finish. It’s great to know that the installation exceeded your expectations and that our team took such care to leave your décor looking just as it was—attention to detail is something we always strive for.
We’re also thrilled that you’re happy with your high-quality Origin front door and that our customer service stood out to you. Your kind words mean a lot, and we truly appreciate your trust in us.
We look forward to helping you with your windows when the time comes—thank you again for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Excellent Experience
We had a new stable style front door fitted today.
Firstly it was two weeks earlier than expected and the fitter arrived earlier than scheduled. He was polite, hard working, tidy and executed the whole job perfectly with exceptional attention to detail. Thank you Mike, we are delighted.
A great experience with Caddy, would definitely recommend!
3 mars 2025
Avis spontané
Réponse de Caddy Windows
Dear Jill,
Thank you for your wonderful review! We're delighted to hear that your new stable-style front door was fitted ahead of schedule and that Mike provided such a professional and meticulous service.
It’s fantastic to know that everything was completed to a high standard with great attention to detail. We’ll be sure to pass on your kind words to Mike!
We truly appreciate your recommendation and for choosing Caddy Windows. Enjoy your new door!
Best regards,
The Caddy Windows Team
A great company
Our whole experience with caddy has been great. We had our entire house glazing replaced.
Mike was our fitter and he was superb - punctual, communicative and patient and kind with our 5 and 3 year olds!
4 février 2025
Avis spontané
Réponse de Caddy Windows
Hi Martin,
Thank you for your wonderful review! We're delighted to hear that your experience with Caddy Windows was a great one and that you're happy with your full house glazing replacement.
A special thanks for recognising Mike—it's fantastic to hear he was punctual, communicative, and kind, especially with your little ones! We'll be sure to pass on your kind words to him.
We truly appreciate your support and for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Ben & Sam fitted 5 windows
Ben & Sam fitted 5 windows. They were very professional and gave an excellent service. Also, really pleased with the windows.
17 février 2025
Avis spontané
Réponse de Caddy Windows
Dear John,
Thank you for your review! We're delighted to hear that you're pleased with your new windows and that Ben & Sam provided a professional and excellent service. We’ll be sure to pass on your kind words to them.
If you ever need anything in the future, we’d be happy to help!
Best regards,
The Caddy Windows Team
Would highly recommend
Very happy with the new front door, above window and surround that has been supplied and fitted.
From the staff at the showroom to the fitter- everyone has been friendly, helpful and informative.
Having been let down by the fitters in previous companies for Windows, we wish to say what a great job has been done. The fitter spent a fair amount of time ensuring that the finish looked good outside and in.
Overall we would highly recommend
21 février 2025
Avis spontané
Réponse de Caddy Windows
Thank you for your fantastic review! We're so pleased to hear that you're happy with your new front door, window, and surround. It's great to know that our showroom team and fitter provided a friendly, helpful, and informative service.
We understand how important a high-quality finish is, and we’re delighted that our fitter took the time to ensure everything looked perfect inside and out. Your recommendation means a lot to us—thank you for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Excellent
Really happy with our new door is really good quality and value for money.
The installation was really good down to smallest detail and the installer was excellent. This is our second choice for Caddy Windows and will certainly use them again
7 février 2025
Avis spontané
Réponse de Caddy Windows
Dear Pete,
Thank you for your fantastic review! We’re so pleased to hear that you’re happy with your new door and found it to be great quality and value for money. It’s wonderful to know the installation met your expectations down to the smallest detail, and we’ll be sure to pass on your kind words to the installer.
We truly appreciate your continued trust in Caddy Windows, and we look forward to working with you again in the future!
Best regards,
The Caddy Windows Team
What a great service from the whole…
What a great service from the whole team. It’s a big purchase and so important to get it right. All the team I spoke to from the point of signing to installation has been great. Ben and his team (Sam and I think Charlie?!) really respectful and worked hard all day. Craig was amazing and helped to finalise all those little bits so it was 💯 great job from all of them. Big thank you from me.
14 janvier 2025
Avis spontané
Réponse de Caddy Windows
Dear Jane,
Thank you for your wonderful review! We understand how important a big purchase like this is, and we’re delighted that our team provided you with great service from start to finish.
It’s fantastic to hear that Ben, Sam, and Charlie worked so hard and that Craig ensured everything was perfect. We’ll be sure to pass on your kind words to them!
We truly appreciate your support and hope you enjoy your new installation for many years to come.
Best regards,
The Caddy Windows Team
Proper job
All staff we have been engaged with have been professional and a pleasure to deal with. Two doors were fitted by Mike, who arrived at the stipulated time. Installed perfectly and tidied the site when completed. We would not hesitate to use Caddy Windows again and would recommend to others.
28 janvier 2025
Avis spontané
Réponse de Caddy Windows
Dear John,
Thank you for your fantastic review! We’re so pleased to hear that you found our team professional and a pleasure to deal with. It’s great to know that Mike did an excellent job fitting your doors and left everything tidy.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Best regards,
The Caddy Windows Team
Caddy fitted my new front door and it…
Caddy fitted my new front door and it looks amazing. From the initial quote to install can’t thank the caddy team enough for the communication throughout and the fitter Mike was excellent a true tradesman. It was so nice to deal with such a professional business and local. Thanks and will be back in the future.
17 janvier 2025
Avis spontané
Réponse de Caddy Windows
Dear Jo,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re happy with your new front door and that the communication throughout the process met your expectations. Mike will be pleased to know you were impressed with his work—he truly is a skilled tradesman.
It’s great to know you had such a positive experience with us, and we’re honoured to be your local choice. We look forward to working with you again in the future.
Best regards,
The Caddy Windows Team
Great service
Great service - We had front (including two bays), upstairs & side windows + front door fitted in December.
This was the second time we used Caddy Windows last year for two of our family's houses.
Thanks to Ben & Sam (& the their helpers) for finishing the fitting on time!
2 décembre 2024
Avis spontané
Réponse de Caddy Windows
Dear Paul,
Thank you so much for your glowing review! We’re delighted to hear that you chose Caddy Windows not just once but twice last year for your family’s homes—it’s always a pleasure to have returning customers.
Ben, Sam, and the team will be thrilled to know their hard work and timely fitting made a positive impression. Your support and kind words mean a great deal to us.
If there’s anything else we can assist with in the future, please don’t hesitate to get in touch.
Best regards,
The Caddy Windows Team
Efficient and professional window installation
We recently had our windows installed by Caddy Windows, and the experience was fantastic from start to finish. Dan and Jamie were amazing from the quotation side and were happy to answer my many questions! And Mark and Kieron were incredibly professional, arriving on time and working efficiently throughout the installation process. They were respectful of our home, ensuring everything was kept clean and tidy and the quality of the windows is outstanding. The staff at Caddy Windows were always available to answer our questions and respond times are great, their friendly and knowledgeable approach made the entire process smooth and stress-free.
Overall, we highly recommend Caddy Windows to anyone looking for high-quality window installation. Their professionalism, quality products, and exceptional customer service truly set them apart.
31 octobre 2024
Avis spontané
Réponse de Caddy Windows
Dear Cheryl,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that your experience with Caddy Windows was smooth and stress-free from start to finish. Dan and Jamie will be thrilled to know they could assist you with your questions, and Mark and Kieron will appreciate your kind words about their professionalism and efficiency.
We’re proud to provide high-quality products and exceptional customer service, and it’s wonderful to know you were pleased with both. Your recommendation means a lot to us, and if you need anything else in the future, please don’t hesitate to get in touch.
Best regards,
The Caddy Windows Team
Great job
Prompt arrival, efficient work, personable professional & tidied up afterwards. Highly recommended and will use for future work
6 décembre 2024
Avis spontané
Réponse de Caddy Windows
Dear Chris,
Thank you for your fantastic review! We’re thrilled to hear that you were pleased with the prompt arrival, efficient work, and professionalism of our team. It’s great to know that we left the area tidy and that you’re already thinking of using us for future work.
Your recommendation means a lot to us, and we look forward to working with you again. If you need anything else, please don’t hesitate to get in touch.
Best regards,
The Caddy Windows Team
Very poor after care service
Very poor after care service
I contacted Caddy Windows to fit 9 PVC windows and 2 doors, February 2020. Initially everything seemed fine, but around December 2023 I started to see a lot of damp around the windows and doors. I contacted Caddy Windows January 2024 to ask them to have a look, and they told me the problem was my paint? Very disingenuous. Unsure of how internal paint could cause damp around the windows and doors. I had an Independent Property Surveyors who is a member of The Royal Institute of Chartered Surveyors (RICS) to survey the windows and doors. Who found that the sealant around all my windows and doors had failed.
When I asked Caddy Windows to put it right, they refused saying that they only do a 12-month warranty on this, not the 10-year warranty in bold on their website.
The initial offer from Caddy Windows they would do the repairs at a cost to me for £240 and they would not reimburse me for the surveyor’s fee of £450.00.
Caddy Windows have queried the surveyors report implying that the report was not through and that there are other defects in the property causing the damp around the windows and doors. They have refused to take ownership of the problem.
I am now faced with having to pay a more reputable company to put this right and going through the court to get the money back from this unprofessional window company. Caddy Windows need to read and fully understand the Consumer Rights Act 2015.
From my experience I would not recommend this company, very poor after sales service and abdication of responsibility. Extremely disappointed.
17 janvier 2024
Avis spontané
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