Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Zero star if possible. Trying to place an order Thursday afternoon and delivery time showing for Sunday. Their call center claiming all the slots are booked, if you want priority service pay 150aed to... Voir plus

Noté 1 sur 5 étoiles

The worst experience. dont every try to buy a prepaid voucher. Once money is with them you won't be available to redeem it in whole year. the appointments are a nightmare — rarely available at normal... Voir plus

Noté 1 sur 5 étoiles

Cafu cleaned my car in February, damaged it by technician hanging off the roof rack rail, acknowledged their fault and more than 2 months later no reimbursement. Concerned person ‘who will repl... Voir plus


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

127 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Very uncuffient service

Very uncuffient service. They promised their fueli on the way and every 15 mins changed the status of the driver. Made us being in danger and delayed. Very unprofessional.

13 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Why have they gone downhill…?

Why have they gone downhill…?! In the past I’ve always been more than happy with their wash…until yesterday. The wash was horrendous- I had smears all over the interior, rubbish in the car bin still left in and they didn’t even bother opening the boot to vacuum. Upon complaining I was offered a refund of the amount spent, but where is the compensation for the time wasted?!
Silly me I’ve ordered a new wash again today. The clean was good but the driver took a few items with him! He even sent pictures of them to me by whatapp asking if that was what I was after. So apparently it is totally acceptable to help yourself to whatever there is in the car with zero repercussions.

8 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor Service in amount holding procedure

It was a good service before. And now it is totally poor service ever. They are holding the amount from our Account and release it after 10 days if it's already charged also.
I have stopped their service and informing my friends too.

3 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Unauthorised Payments - No Customer Support

CAFU have taken 2 unauthorised payments from my credit card when I have not placed an order with them. Try using their customer service, an absolute disgrace and shambles with no one knowing what’s going on and no manager to speak to. A promise to get back to me in 24/48 hours with a response, 3 days later and nothing from them. Try calling again and the same useless customer service gives nonsense answers and kept saying “don’t worry”. Well I do worry when someone is stealing my money!

31 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Just bad!!!!

When it comes to fuel fine ✅
When it comes to tyres on ✅
Batteries!!!! People be aware -10!
They give you faulty batteries just so they keep changing them Charing people extra in space of a just above tear time where as baiters should last 3 to 4 years! Dnt use it!

21 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Refuelling always late

Refuelling always late, whats the use of choosing time frame for your refuel, people have their own schedules too. And after confirming of Abdallah Ahmad, still im waiting for 30 minutes ang counting. And when you message again to whatsapp, they are ignoring now🤦🏽‍♂️😡

20 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Time saver. Game changer.

For somebody who shares a strong dislike for queuing at fuel stations, CAFU has been a game changer. I also order premium wash if I need to clean the inside of my car and it’s always been great quality. Whenever there has been teething problems it’s always been resolved quickly. Zero complaints.

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Ultimate convenience!

Ultimate convenience!

If you live in the UAE, CAFU is the ultimate time-saving hack for any car owner! I don't ever go to the petrol station! Always had a great experience with CAFU services!

4 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Saved me hours of time...

Saved me hours of time on a monthly basis! I drive a lot and the fuel station near my house is ridiculously packed always.
Also get my car washed now sitting right in the comfort of my house - Just got a pressure wash done without any hassle! Couldn't be happier

18 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Love it

Apart from the fuel , they have one of the most convenient car wash services. The airfreshener is a nice touch, and it isn’t offered from other services out there. Love the emergency Tyre change too, saved me from a lot of trouble.

18 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Have used the service for 2 years

Have used the service for 2 years , since I got my car. Havent been to a petrol station.
I highly recommend their overnight fuel up , once you set up time from 12 to 5, you will find your car fuelled up in the morning
Silent, contactless, lovely

12 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Incredible service

Incredible service! I never visit a petrol station any more. I mean, why would I when fuel comes to me at the exact same price. Love love love!!!!

16 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing app!

Didn't go to the gas station since I started using Cafu.

I also tried the car wash once and I had some small comments on the final result but it is ok with respect to the whole experience.

15 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Beware of this company they had scammed…

Beware of this company they had scammed me and charged me twice for the same car and made me pay 485.80 dirham for a full tank !!!! I did not ask for full tank and only asked for 100 dirham !! Even my car capacity will not take 150 litter!!!!! They did not refund even after complaining four times and they insisted that the same plate number is 2 different cars!!!!!! They took my money without my consent!!

9 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Cafu has the history of over billing

Cafu has the history of over billing, and used to steal petrol whenever asked for the full tank.

They charged me 58L petrol while my car full capacity has 50L, Lolx. And later on insisted that we are trained to fill more petrol in the cars even more than the capacity.

7 mai 2024
Avis spontané

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