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Calor Avis 

25 835
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently switched to Calor for my bulk LPG supply. Kieren Enticott, my sales contact, made the whole process effortless for me. He clearly knew his stuff and asked all the pertinent details to exped... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve had nothing but a nightmare with Calor. I was waiting to have a tank exchanged which didn’t take place due to them ‘forgetting’ to schedule my slot. The work around was a temp cylinder to keep us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hannah R was excellent on my phone called saved me money by going direct with Calor for some new gas bottles instead of buying second hand for refill. Thanks again Hannah for your time service and kno... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hadley was polite and efficient. Took his time to explain what the issue was and fixed it promptly. Before he arrived to site he kept us well informed of arrival times and once completed he ensured... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie gazière
  2. Fournisseur d'énergie

À propos de Calor

Écrit par l'entreprise

For over 90 years, Calor has supported off-grid homes and businesses with trusted alternative energy solutions - supplying gas bottles and bulk tanks, and establishing great partnerships and loyalty.

Rural home supplied by Calor

As energy evolves, so do we. Today, we're expanding our focus on sustainable energy and helping both existing and new customers transition to lower-carbon options fit for the future.

From safety and service to innovation and sustainability, we do it right.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

26 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(25 835)

6 260 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service and support

National company that was able to provide support and contact at a local level. Rang late on a Friday afternoon but nothing was too much trouble for Berkeley Griffin ( Sales Professional ) , he was polite, friendly and explained the process very clearly. Followed up emails either telephone contact. Great customer service!

18 septembre 2026
Avis spontané
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Réponse de Calor

Thank you for your wonderful feedback! We're so pleased to hear that our team was able to provide such excellent support, even late on a Friday afternoon. It's great to know that the process was clearly explained and that you experienced great customer service. We'll be sure to pass on your kind words to the sales professional.

Noté 5 sur 5 étoiles

Had a new Gas tank installed but I kept…

Had a new Gas tank installed but I kept smelling gas afterwards and so were my neighbours so I gave Calor Gas a call to report it. A very nice man named Andy Hopkins was with me within a couple of hours of my call and after examining the tank managed to locate the problem and fix it for me. I have since been around the tank but thankfully there is no smell of gas now.

22 septembre 2026
Avis spontané
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Réponse de Calor

Thank you for taking the time to share your positive experience. We're very glad to hear that we were able to quickly address the gas smell you and your neighbours noticed after the new tank installation. It's wonderful to know that our team member was able to efficiently locate and fix the problem for you. We're pleased that everything is now resolved and you're no longer experiencing any issues.

Noté 5 sur 5 étoiles

Lovely Chap very helpful and…

Lovely Chap very helpful and informative
Daryl Harrison
Omre

14 septembre 2026
Avis spontané
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Réponse de Calor

Thank you for your fantastic review! We are so glad to hear that you found our team member helpful and informative. We always strive to provide excellent service and appreciate your kind words.

Noté 5 sur 5 étoiles

Outstanding Service

I contacted three different companies to compare costs and find the best option for setting up a long term account. Alice from Calor stood out straight away with her excellent communication and helpful approach.

She was quick to respond to all of my questions and made the process of setting up an account straightforward and hassle free. Alice was extremely pleasant and professional to deal with throughout, which made a real difference.

I would highly recommend Alice and Calor to anyone looking for a reliable LPG service and a company that genuinely provides great customer service.

22 septembre 2026
Avis spontané
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Réponse de Calor

Thank you for sharing such wonderful feedback. We're delighted to hear that our team member provided such excellent communication and a helpful approach when you were setting up your long-term account.

It's fantastic to know that they were quick to respond to your questions and made the process straightforward and hassle-free. We're also pleased that their pleasant and professional demeanor made a real difference to your experience.

We're so glad you would highly recommend us to others seeking a reliable LPG service and great customer service.

Noté 5 sur 5 étoiles

Brilliant all round service and the…

Brilliant all round service and the guys were very helpful and polite.
Thank you

22 septembre 2026
Avis spontané
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Réponse de Calor

Thank you for taking the time to leave such a positive review. We're delighted to hear that you experienced brilliant all-round service and found our team to be very helpful and polite. We truly appreciate your kind words!

Noté 5 sur 5 étoiles

Darren was polite and professional

Darren was polite and professional. He not only delivered the bottled gas but checked all the fittings for them. Something needed replacing which was done quickly and efficiently. I’m always reassured by the thoroughness of the Calor Gas employees. Thank you.

22 septembre 2026
Avis spontané
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Réponse de Calor

Thank you for taking the time to leave us such a positive review.

We're delighted to hear that our employee provided such a polite and professional service, going the extra mile to check all fittings and quickly replace what was needed. It's wonderful to know that their thoroughness provided you with reassurance. We'll be sure to pass on your kind comments to the team.

Noté 5 sur 5 étoiles

Great guy and great delivey

22 septembre 2026
Avis spontané
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Réponse de Calor

Thank you for taking the time to leave us a review. We're delighted to hear that you had such a positive experience with our team and that your delivery was great. We appreciate your kind feedback.

Noté 5 sur 5 étoiles

Excellent service from ordering through to delivery

Excellent service from ordering through to delivery! Friendly, professional and courteous staff.

21 septembre 2026
Avis spontané
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Réponse de Calor

Thank you for taking the time to leave us such a wonderful review. We're delighted to hear that you experienced excellent service from the moment you placed your order through to delivery, and that our team was friendly, professional, and courteous.

Noté 5 sur 5 étoiles

Easy to use website with clarity and…

Easy to use website with clarity and good information.
Delivery on time as stated.
Good customer service.
Thank you Calor

17 septembre 2026
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Réponse de Calor

Hi,

Thank you for your wonderful review!

We're delighted to hear that you found our website easy to use with clear and helpful information. It's great to know that your delivery was on time and that you experienced good customer service.

Noté 5 sur 5 étoiles

Great Service

Excellent service from Shaun S and his co driver today. Really helpful, polite and efficient, thank you very much!

21 septembre 2026
Avis spontané
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Réponse de Calor

Thank you for your wonderful feedback. We're delighted to hear that our team provided such helpful, polite, and efficient service today. We truly appreciate you taking the time to share your positive experience.

Noté 5 sur 5 étoiles

Timely and efficient as usual

Timely and efficient as usual. Thanks

21 septembre 2026
Avis spontané
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Réponse de Calor

Hi,

Thank you for taking the time to leave us a review.

We're delighted to hear that you found our service timely and efficient as usual. Your kind feedback is greatly appreciated.

Noté 5 sur 5 étoiles

We switched from FloGas to Calor

We switched from FloGas to Calor after our two year contract was up. Very happy with the professionalism of Calor, especially Ryan Dayhia who tracked the progress and kept us informed along the way. He went above and beyond, as FloGas tried every trick to keep us but Ryan helped which we really appreciate.

21 septembre 2026
Avis spontané
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Réponse de Calor

Hi,

Thank you for taking the time to share your experience. We’re delighted to hear that you’re so happy with your decision to switch to Calor and that you’ve been impressed with the professionalism of our team.

It’s especially lovely to hear how much Ryan Dayhia supported you throughout the process, keeping you informed and going above and beyond to help make the switch as smooth as possible. We’ll be sure to share your kind feedback with Ryan.

Thank you again

Noté 5 sur 5 étoiles

Delivered next day

Delivered next day, really good.

18 septembre 2026
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Réponse de Calor

Hi,
Thank you for your review. We’re pleased to hear your order was delivered the next day and that you were happy with the service.

We really appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

The driver checked my tank whilst…

The driver checked my tank whilst looking for another, realised I was low, and kindly rang the office to update them. Had he not done this I would have ran out.

21 septembre 2026
Avis spontané
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Réponse de Calor

Hi,

Thank you for taking the time to leave us a review ,

We're glad our driver was so observant and proactive in ensuring you didn't run out. We appreciate you sharing this positive experience with us.

Noté 4 sur 5 étoiles

Once I found the right place on the…

Once I found the right place on the website ordering was easy. Delivery was predicted as 3+ days but happened the next day. Delivery driver was friendly and helpful

10 septembre 2026
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Réponse de Calor

Hi,

Thank you for taking the time to share your experience with us. We’re really pleased to hear that, once you found the right section of our website, you found the ordering process straightforward and easy.

It’s especially lovely to hear that your delivery arrived the following day, despite being advised it could take three or more days. We’re also pleased that our delivery driver was friendly and helpful, making the experience even more positive.

We really appreciate your kind feedback.

- Emma

Noté 5 sur 5 étoiles

Very clear easy to use website and my…

Very clear easy to use website and my local dealer delivered when they said they would

17 septembre 2026
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Réponse de Calor

Hi,

Thank you for your lovely feedback. We’re pleased to hear that you found our website clear and easy to use, and that your local dealer provided a reliable delivery service as promised.

We really appreciate you taking the time to share your positive experience with us.

Noté 5 sur 5 étoiles

home delivery of bulk propane

home delivery of bulk propane, friendly professional driver excellent service as always

19 septembre 2026
Avis spontané
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Réponse de Calor

Hi,

Thank you for your lovely feedback. We’re delighted to hear that you received excellent service as always, and that our driver was friendly and professional during your bulk propane delivery.

We really appreciate your continued support and taking the time to share your experience.

Noté 5 sur 5 étoiles

Excellent service from Matt, Andy and James

A huge thank you to Matt, Andy and James who came to replace our LPG tank.
From start to finish they were polite, friendly, informative and extremely professional.
They were considerate, approachable and happy to answer any questions we had.
We wouldn’t hesitate to recommend them. Excellent service thank you Matt Andy and James

18 septembre 2026
Avis spontané
Logo de Calor

Réponse de Calor

Hi,

Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Matt, Andy and James provided such a positive experience while replacing your LPG tank.

It’s great to know they were polite, friendly and professional throughout, while keeping you informed and taking the time to answer your questions. We’ll be sure to pass your kind comments on to Matt, Andy and James.

Thank you again

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