After months on and off waiting for answers for a major player in the market, on a project we started thinking about in February with them. It just took forty or so minutes with Fiona. Web enquiry... Voir plus
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Lisez les avis des autres
Fiona has been extremely kind, patient, and helpful throughout the process. She has always responded promptly, kept me updated, and gone the extra mile to make sure everything was organised correctly.... Voir plus
Needed to urgently replace a broken down oven - bought from Catering Appliance because of next day delivery promise. I even called them to check they had it in stock and the delivery was indeed next w... Voir plus
Lucy has looked after us and our needs wonderfully. Top customer service and gone the extra mile on more than one occasion. Thanks Lucy!
À propos de l'entreprise
Écrit par l'entreprise
Catering Appliance Superstore is a family run business based in Kendal, Cumbria, UK. We supply commercial catering equipment to the UK catering industry and process 1000's of orders each month.
Coordonnées de contact
Catering Appliance Superstore, Mintsfeet Road South, Mintsfeet Industrial Estate, LA9 6ND, Kendal, Royaume-Uni
- 01539 760 650
- enquiries@catering-appliance.com
- www.catering-appliance.com
4,4
Excellent
429 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My experience was excellent
My experience was excellent. Lucy in the sales team was brilliant at helping me with my order - 10/10!
8 mai 2026
Avis spontané
Réponse de Catering Appliance Superstore
Thank you for your kinds words, we will pass them across to Lucy!
Catering appliance simply brilliant
Lucy at Catering appliance was very helpful with the dilemma I had getting a product delivered to Belfast. What a brilliant service thankyou
1 mai 2026
Avis spontané
Réponse de Catering Appliance Superstore
Thank you for your feedback! We're glad you're happy with the service you received!
EXCELLENT COMPANY TO DEAL WITH
EXCELLENT COMPANY TO DEAL WITH, GREAT CUSTOMER SERVICE
6 mai 2026
Avis spontané
Réponse de Catering Appliance Superstore
THANK YOU SO MUCH!
Great honest service
Great customer service and easy ordering . Would recommend.
5 mai 2026
Avis spontané
Réponse de Catering Appliance Superstore
We're glad you found ordering easy. We do everything we can to ensure a smooth process.
Customer care is excellent
Customer care is excellent, however delivery by DHL is appalling.
28 avril 2026
Avis spontané
Réponse de Catering Appliance Superstore
Our customers are our top priority! I'm sorry to hear that you feel this way. We regularly review our partner companies to ensure they provide services that meet our high expectations.
Lovely enjoyable service and very…
Lovely enjoyable service and very friendly .
Lucy was outstanding .
27 avril 2026
Avis spontané
Réponse de Catering Appliance Superstore
Thank you for sharing your experience. We will ensure to pass your kind words on to Lucy.
Best prices and customer service
I chose CA Superstore as the offered the lowest price for the appliance. The customer service received from Fiona was fantastic. All my questions were answered quickly and I was kept informed through the whole process. Appliance arrived quickly, on the date I requested. Really great service and would highly recommend.
22 avril 2026
Avis spontané
Réponse de Catering Appliance Superstore
That is so great to hear. We will make sure to pass your kind words on to Fiona.
Excellent Support
Shelley was very helpful throughout and excellent communicator.
21 avril 2026
Avis spontané
Réponse de Catering Appliance Superstore
That is great to hear. We will pass on your kind words to Shelley.
Easy system to navigate found…
Easy system to navigate found (hopefully) what i wanted with the info i have to hand.
Can reccommend.
17 avril 2026
Avis spontané
Réponse de Catering Appliance Superstore
We are pleased you found our website easy to navigate. We aim to ensure our user experience is a positive one.
Fiona made sure that despite being late…
Fiona made sure that despite being late in the day the order got placed in time for next day delivery.
13 avril 2026
Avis spontané
Réponse de Catering Appliance Superstore
That is great to hear, thank you for sharing your experience!
Lucy was sooo very helpful and an…
Lucy was sooo very helpful and an absolute pleasure ..it makes such a difference speaking to knowledgeable and courteous people..if only everyone was the same..;o)
10 avril 2026
Avis spontané
Réponse de Catering Appliance Superstore
Thank you for sharing your experience. We are pleased you had such a positive experience. We will make sure to let Lucy know!
Friendly and Helpful
The people at Catering Appliance are very helpful when looking for products and questions about all aspects of the purchasing and delivery process
9 avril 2026
Avis spontané
Réponse de Catering Appliance Superstore
That is great to hear. Thank you for sharing. Our goal is to ensure a positive user experience.
Very helpful sales team.
The sales team are really helpful and knowledgeable about their products. Great support, when it comes to arranging deliveries too.
30 mars 2026
Avis spontané
Réponse de Catering Appliance Superstore
Thank you for your kind words! We appreciate your feedback and look forward to assisting you again in the future!
Réponse de Catering Appliance Superstore
Thank you for sharing your experience.
Trustworthy company, recommended
We have ordered several items from CAS. Good service, good communication and the one time we had an issue it was dealt with promptly and efficiently
2 mars 2026
Avis spontané
Réponse de Catering Appliance Superstore
Thank you for your continued trust and for taking the time to share your experience. It's especially great to know that when an issue did arise, it was resolved quickly and efficiently. We look forward to working with you again in the future!
Best Supplier by far
Catering appliances have supplied all our catering equipment for our cafe that opened 3 years ago. I have just been back for a second round of purchasing. They are THE most helpful supplier we have come across on our journey. Thanks so much, M
18 mars 2026
Avis spontané
Réponse de Catering Appliance Superstore
Thank you so much for your kind words. We’re delighted to hear that you’ve found our team so helpful. That’s exactly the experience we aim to provide every customer.
Great service Great Price excellent…
Great service Great Price excellent customer care and fast delivery !! Very happy
10 mars 2026
Avis spontané
Réponse de Catering Appliance Superstore
Thats great to hear, thank you for sharing your experience.
Textbook perfect handling of an unfortunate situation
Ordered a rational grill grate, which was despatched quickly but unfortunately a mistake made by Rational led to the grill being delayed. Lindsey at Catering Appliance was great, kept on top of it, good communication, helped me out every step of the way. The delay was not their fault and their response to it could not have been better.
17 mars 2026
Avis spontané
Réponse de Catering Appliance Superstore
Thank you for taking the time to share your experience. We’re pleased to hear that Lindsey was able to support you so well throughout the process and keep you updated every step of the way.
We’re sorry again for the delay caused outside of our control, but it’s great to know that our response helped make the situation easier for you.
Réponse de Catering Appliance Superstore
Thank you for your kind words
From Lindsey’s great customer service…
From Lindsey’s great customer service to prompt delivery Catering Appliance have been great. Will definitely use them again.
23 février 2026
Avis spontané
Réponse de Catering Appliance Superstore
Thank you for your kind feedback! We’re so pleased to hear that Lindsey’s customer service and our prompt delivery made for a great experience.
We appreciate your support and look forward to working with you again in the future!
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