Catering Appliance Superstore Avis 

Louise Perkins was super helpful as always!! Fantastic service and communication throughout the whole ordering process :)

Great product

Very efficient and friendly. Good prices as well.

Super smooth ordering

Truly excellent...the whole process was taken care of from site survey to organising and arranging specialised delivery and installation. Jemma was fantastic and thought about things as much as we did from their end. All in all a fully satisfied customer...Thank you

I have been dealing with Fiona
So helpful, she couldn’t do more, fantastic service
Thank you
Warm regards
David Worrell

Fiona was yet again, quick and such a joy to deal with, knowledgeable and asking the right questions for me to get the correct items :-)

very easy to use web site could find what i wanted straight away. very clear instructions on ordering.
Have used Catering Appliance before and had no problems with any part of the service

Catering Appliances have been helpful in helping us to choose the right equipment and were positively responsive to a return we needed to make.

Excellent service from a company that has plenty to choose from. The staff are always very helpful (special note for Lucy), and efficient. Competitively priced and orders are delivered in a timely manner. Well worth visiting their website or their premises if you are looking for something in particular and cannot find it elsewhere.

The customer service rep was able to resolve our issue quickly, cheerfully and without further problems

Pitco Fryer delivered packaging was fine but when I opened the packaging found damaged and the door is not getting closed. Gaps in door and main burner area on both sides. Seems fire safety hazard can cause problem while use.

I placed a order on line for a lincat parts, electric element for my lincat 6 slot toaster. I was told it will take 2 to 3 working days.I received the parts on time as promised. Well done you are verry professional.

Excellent service and support. Issue resolved quickly and efficiently.

EASY AND QUICK TO SET UP A CREDIT ACCOUNT.
PROMPT AND EFFICIENT CALL ANSWERING

Very friendly customer service always with prompt reply and be helpful

Very good customer service speaking with Jemma

Thank you for your answer I appreciate your clarity I’ll place an order soon anyway for a delivery in UK it’s less convenient but I appreciate your service

Advertise 1to 2 day delivery and 2 days later item not even dispatched or located in warehouse it seems... I have continuously chased this since moment I bought it and all I get in response is " email have been sent to warehouse" does no one actually pick up phone any more ? I have deadline to my customer and now I fail this as I do not have the item to work with. Another case of online company takes money but not deliver!

terrible service after 3 attempts to deliver and paying 126 pounds extra the item was not delivered and they cancelled the whole order. All this company wants is money. I have not been refunded the extra payment. Besides the delivery team is useless they promised to come back with a trolley for the stairs and never arrived it took almost a week to rearrange delivery with no pre-warning or date when they are coming. They arrived without notice, refused to negotiate with the customer where to put the appliance, and just drove off. The third time they arrived again without letting anyone know and no one was home. we waited a whole day as we had no idea they had been and were only informed at the end of the day when we had wasted a whole day in with no freezer. I reordered the freezer from next day catering appliances company and was delivered without any hassle took up all the stairs unpacked the appliance and put into place. Please take this email seriously as it is a shame your company has such terrible service as i would like to continue using them but not with such awful service.