Very helpful agent; explained arrangements clearly. Everything arranged over the phone quickly and efficiently with a real person who has a name. Follow up emails with relevant information. Any probl... Voir plus
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Lisez les avis des autres
Listened to our requirements and preferences. Being elderly we needed a walk in shower and access to public transport. We were extremely happy with the selection and choice of hotel. with assurances... Voir plus
Booking with Tasha(Starkin) made booking a holiday for our Golden Wedding anniversary very easy A very nice young lady - nothing was too much trouble for her -resulting in us booking
Anastasia booked our holiday at Lake Garda, it was a complicated booking. Nothing was too much trouble, we were given plenty of choice which can’t have been easy. Booking was straight forward and f... Voir plus
À propos de l'entreprise
- Voyagiste
- Chambre d'hôtes
- Hôtel-boutique
- Fournisseur d'excursions culturelles
- Hôtel
- Agence de visites touristiques
Écrit par l'entreprise
With over 95 years of experience, Citalia is the leading Italian holiday specialist. Founded in 1929 with deep roots in Italy, Citalia has been helping customers discover the very best of Italy for decades. Our dedicated team of Italy Experts have extensive knowledge of our destinations and have been helping customers to discover the real Italy with hand-selected hotels and itineraries. Each hotel we recommend has been carefully chosen by our team to make sure your stay is as authentic and enjoyable as possible, whether you’re staying on a Tuscan hilltop or in a grand palazzo. Whatever you’re looking for, our Italy Experts can create bespoke itineraries tailored to your needs, whether you’re looking for a multi-destination tour of Italy or a weekend city break. We're here to design your perfect Italian escape.
Coordonnées de contact
4th Floor West Point, Springfield Road, RH12 2PD, Horsham, Royaume-Uni
- 01293 765055
- holidays@citalia.com
- www.citalia.com
4,9
Excellent
984 avis
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A répondu à 100 % de ses avis négatifs
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Very professionalm service
Tony was a very apatient and understanding agent. He LISTENED to us and booked what we hope will be another very enjoyable holiday with Citalia
3 janvier 2026
Great customer service
Great customer service. Leanne was very knowledgeable and helped me book my holiday with ease. Would highly recommend
31 décembre 2025
Very helpful and accommodating
Very helpful operator who listened to the details of the multi-centre package requested and then made suggestions where appropriate. Looked up details whilst we were speaking. Sent details very promptly.
2 janvier 2026
Avis spontané
Efficient, prompt and professional
Louise made a very quick response to my initial enquiry and kept in contact until booking was confirmed with the hotel. Very friendly but professional approach and gave good information about renewing passport. Payment of deposit easy to complete on phone.
31 décembre 2025
Abbie was extreme helpful
Abbie was extreme helpful and knowledgeable, getting answers to any queries before I committed myself to booking
30 décembre 2025
perfect went over detail explained…
perfect went over detail explained everything . Kate Barton was so friendly patient and knowledgeable 10/10
29 décembre 2025
Holiday in Sorrento
The person who did my booking was very helpful and pleasant, but there was a problem with the booking system which meant it took longer than expected.
22 décembre 2025
Agent was very professional
Agent was very professional, knowledgeable, friendly and helpful
17 décembre 2025
Avis spontané
Knowledge & Expertise
Abbie made the entire experience easy. I didn't quite know how to encompass all the areas I knew I wanted to visit within a single holiday. Her expertise and direction helped bring my plan to fruition.
16 décembre 2025
An outstanding experience from Citalia
Our personal travel planner for our holiday, Artan, was fantastic! He proposed multiple options for our honeymoon, all of which offered us a different take on our original idea for a multi-centre holiday. After looking over the options, we selected one and he has made the whole experience really effortless. He has gone through all the finer details with us and made us feel like we were at the centre of the planning process. He also provided us with excellent local knowledge about the other things we could do in the areas we will be visiting which really helped us to capture a sense of how special our honeymoon will be.
13 décembre 2025
Super efficient
Super efficient. We had an outline plan and Leanne modified it and we booked. So easy!
9 décembre 2025
The team really are experts in their…
The team really are experts in their field with a genuine love for Italy. It's great to speak to someone who has visited the area you are looking to holiday in.
12 décembre 2025
Easy, helpful booking
Great help when booking and options checked out quickly and efficiently.
12 décembre 2025
Fabulous Experience!
Louise has booked two holidays for me for 2026. She has been continually supportive and very patient changing hotels and arranging tours especially in small group bookings when you have to please everybody - nothing was too much trouble!
I have been booking with C’Italia for several years now and they have always been consistent with planning as they know exactly what is required with my airline choice and hotel accommodation.
9 décembre 2025
Talking to the Citalia Rep
Talking to the Citalia Rep. Katie Barton was as always a very pleasant experience. She is always friendly and helpful. Booking our holiday was quick and easy.
10 décembre 2025
Easy professional booking.
Katie was so helpful and responsive to our needs for flights at more suitable times.She was also knowledgable about the hotel and surrounding area.She was patient pleasant and personable .Excellent service.
3 décembre 2025
Excellent service as usual
Excellent service as usual.
Always friendly and helpful. Abbie was particularly very pleasant to deal with.
2 décembre 2025
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