Clocktower Cars UK Avis 

893
TrustScore 3 sur 5

3,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

10th Aug 24, ride from Terminal 5, Heathrow, couple with two small bags, to Thames Ditton, Surrey. 10pm pick up, 25% cheaper than competitors. Collection on time, large & clean car. Helpful driver. No... Voir plus

Noté 1 sur 5 étoiles

Elderly mother booked a ride from hospital to home. Was advised didn’t take cash after pick up and driver took her to a cash point where had to withdraw cash plus pay 2% charge ( probably pocketed by... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Really shocking service. Pre booked and pre paid for a service which didn’t show up, leaving two teenage girls on the side of a road for 45 minutes after midnight, in a rural area. When we called to a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After being diverted from Heathrow to Gatwick due to the substation fire, the driver travelled from one airport to the other, waited a further two hours for me at Gatwick due to the delay in getting m... Voir plus

À propos de l'entreprise

  1. Service de taxi
  2. Service de transport

À propos de Clocktower Cars UK

Écrit par l'entreprise

Clocktower Cars, established for 15 years are market leaders when it comes to transporting people or packages. Facilitated with market-leading dispatch system Cordic, we operate a fleet of 100 vehicles serving clients in the Epsom and Ewell borough and surrounding areas. If you looking for a taxi near me, Clocktower Cars can supply any type of vehicle to suit your requirements being from a saloon to a vehicle to accommodate up to 8 passengers with luggage. Our drivers and vehicles are fully vetted and inspected to ensure you receive the best of service.
Clocktower Cars taxi near me are licensed for Private Car Hire Services. We take great pride in offering our services to clients knowing all our drivers are enhanced DBS Checked and have the necessary documentation to be able to drive passengers on a hire and reward basis. Our services are only available on a pre-booked basis or as an ASAP service and any journeys you require must be booked through our control room.

Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

893 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(893)

27 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Journey good

Journey good, bit disappointed that there was no card reader so had to do a bank transfer.

23 février 2024
Avis spontané
Logo de Clocktower Cars UK

Réponse de Clocktower Cars UK

Hi Flavia,

We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.

We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.

Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.

Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.

We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.

Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.

Kind regards,
**Epsom & Ewell Cars Ltd**

Noté 5 sur 5 étoiles

Really nice guy

Really nice guy. Its always a pleasant and relaxing drive. I have driven with him a few times now and he has always been courteous and polite. I only wish I was a wealthy man so I could give him deserving tips but who knows......maybe one day I will.

23 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Rubbish wait time

Me and my grandma booked 3 hours in advance and they didn’t show up so we phoned them and they told us that our cab wouldn’t be there for another half hour so we walked instead. Never using them again

23 février 2024
Avis spontané
Logo de Clocktower Cars UK

Réponse de Clocktower Cars UK

Hi Dylan,

We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.

We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.

Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.

Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.

We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.

Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.

Kind regards,
**Epsom & Ewell Cars Ltd**

Noté 2 sur 5 étoiles

He was on his phone from when he picked…

He was on his phone from when he picked me up to her he dropped me off to his other wife or girlfriend not sure

23 février 2024
Avis spontané
Logo de Clocktower Cars UK

Réponse de Clocktower Cars UK

Hi Barry,

We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.

We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.

Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.

Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.

We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.

Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.

Kind regards,
**Epsom & Ewell Cars Ltd**

Noté 5 sur 5 étoiles

Perfect

Perfect: polite, great coms, easy pick-up, quick drive home - would recommend.

22 février 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus