Co-operative Legal Services Avis 

19 265
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We contact The Co-op Legal Services to discuss about Wills. We spoke to Gethin Morgan initially. He explained everything clearly and arranged for us to receive a video call. All instructions on this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great communication during booking of the meeting, easy to join online at a time that suited us. The consultant we spoke to was excellent, very clear and concise, covered all aspects, we didn't feel p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had put off writing a will for some time. The process was very smooth with initial form submission and then an on-line interview the following evening. Ben (Prior) who conducted our consult... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had our wills written up today by Darren who was extremely helpful in advising us to which ones would benefit us both the most. I myself didn’t realise how much you need to think about regarding a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques
  2. aussi dans
  3. Avocat spécialisé dans les divorces
  4. Avocat spécialisé en dommages corporels
  5. Avocat spécialisé en droit de la famille
  6. Cabinet d'avocats

Écrit par l'entreprise

Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

19 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(19 265)

5 221 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Joyce was very professional

Joyce was very professional, and friendly.
Made the online meeting comfortable, explained everything thoroughly. No up selling of further products that I wasn't interested it.
Really pleased I went through the co-op.

1 octobre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Steve,
We are delighted to hear about your very positive experience. We are pleased that our colleague was professional and friendly, making the online meeting comfortable and explaining everything thoroughly. It's wonderful that you are pleased with our service.
We will share your kind words with Joyce and the team.
Kind regards,
Owen (Customer Services)

Noté 4 sur 5 étoiles

The Co-op legal services is one I chose…

The Co-op legal services is one I chose because we used the Co-op for our parents funeral.
It has been a long process of communication back and forth involving many documents, certificates and phone calls. For us, because of the amount of changes in staff we did not fully engage with the difficult legal procedure until Lucia Watson took over the probate correspondence for us.
Lucia has been articulate and focused and constantly available for myself and my brother and has done a really good job in making the process easier for us to understand.

1 octobre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Susan,
We are truly grateful for your feedback regarding your experience with us. It's understandable that dealing with legal procedures can be complex, and we appreciate you highlighting the positive impact of our colleague. We're delighted to hear that they were able to make the process clearer and more manageable for you and your family. We will be sure to share your kind words with Lucia and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

A very thorough and extremely useful…

A very thorough and extremely useful meeting with Ian Jackson yesterday. He is extremely experienced, quickly picked up on what our requirements, and made all the right suggestions. Would unhesitatingly recommend Ian and Co-op Estate Planning.

30 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear F Walden,
We are delighted to hear about your very positive experience. We are pleased that our colleague quickly understood your requirements and made excellent suggestions. It's wonderful that you would unhesitatingly recommend our services. We will share your kind words with Ian and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Excellent Service

The service we received from the initial email response through to the teams video call with Janet was first class.

Everything was explained to us including things we had never thought of before which we are grateful for.

Thank you so much for dealing with a sensitive subject with great expertise and care. Once again special thanks to Janet Johnson for first class service

29 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear T Mchugh,
We appreciate you sharing your positive experience. We are so pleased to hear that the service received was first class and that everything was explained clearly. It's wonderful that a sensitive subject was dealt with great expertise and care. We will share your kind words with Janet and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Wills and power of attorney

Gethin was extremely helpful and friendly. He explained everything to me. I was able to make my choices by asking questions and confirming the details of wills and power of attorney. There was no pressure with anything discussed. Thank you Gethin.

1 octobre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Christine,
We are delighted to hear about your very positive experience. We are pleased that our colleague was extremely helpful and friendly, explaining everything clearly so you could make informed choices.
We will share your kind words with Gethin and the team.
Kind regards,
Owen (Customer Services)

Noté 4 sur 5 étoiles

Our advisor was very informative &…

Our advisor was very informative & answered all our questions as well as giving alternative solutions. He also said what he couldn't do which helped clarify things & explained how things could be done

1 octobre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Clark,
We are delighted to hear about your positive experience. We are pleased that our advisor was informative, answered all your questions, and provided alternative solutions, clarifying things for you.
We will share your kind words with Hassan and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

I have recently had a 2 hour meeting…

I have recently had a 2 hour meeting with Brian covering matters that are a very difficult, emotionally & practically, to complete on my own.
Brian guided me through each section step by step and took away any anxiety I previously had before the appointment.
Thank you

28 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Marcia
We're so glad to hear that our team was able to provide such helpful guidance and alleviate your anxiety during a challenging time. We appreciate you sharing your positive experience with We will share your kind words with Brian and the team.
Kind regards,
Owen (Customer Services)us.

Noté 5 sur 5 étoiles

Great advice saved us unnecessary…

Great advice saved us unnecessary paperwork being completed.
Very knowledgeable and really supportive.
Paul cook was my advisor
Thank you

1 octobre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Helen,
We're so glad to hear that our colleague provided you with such knowledgeable and supportive advice, saving you unnecessary paperwork. Thank you for your kind words.
We will share your feedback with Paul and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Professional, friendly and welcoming service

Found the process was very easy and Gian was welcoming and happy to answer any questions raised by the will writing process.
Would recommend to others looking for an efficient will writing service.

30 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear George,
We are delighted to hear about your very positive experience. It's wonderful that the process was easy and that our colleague was welcoming and happy to answer all your questions. We appreciate your recommendation.
We will share your kind words with Gian and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Professional & Personal Service

I would thoroughly recommend Co-op Legal, especially my case handler Louise Parr.

Louise was fantastic from start to finish. She was both professional and personable, explaining everything in a straightforward manner. She was extremely responsive and always willing to support and assist during the difficult time of losing a loved one. There were complications that arose from the family side but Louise took them in her stride and we are very grateful for the service received.

30 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Simon,
We appreciate you sharing your positive experience. We are so pleased to hear that our colleague was fantastic from start to finish. It's wonderful that everything was explained in a straightforward manner and that you felt supported during a difficult time. We will share your kind comments with Louise and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Superb

Superb meeting with Darren and co-op
Happy with the outcome and would recommend using this service
Thaks

30 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Nick,
We're so happy to hear you had a positive meeting and are pleased with the outcome. We appreciate your recommendation!
We will share your kind words with Darren and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

grateful for Miss Packington

I had an exceptional consultation with Caroline Packington. She explained all the details about writing a will and covered even some of the topics I am not well aware of. Extremely grateful for her professionalism.

30 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Christine,
We are delighted to hear about your exceptional consultation. We are pleased that our colleague explained all the details about writing a will and covered topics you were not well aware of.
We will share your kind words with Caroline and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Laura Morris was very helpful and…

Laura Morris was very helpful and helpful, navigated me through a very hard process,it took a lot of worry of my mind and would recommend using this service to anyone.

1 octobre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Gail,
We are delighted to hear about your very positive experience. We are pleased that our colleague was very helpful and navigated you through a very hard process, taking a lot of worry off your mind. We appreciate your recommendation. We will be sure to share your feedback with Lana and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Highly recommend

The case manager (Stephen Akintunde) clearly explained the process and what information was needed. He was able to navigate some of the more challenging aspects and kept me up to date. Stephen was professional, polite and provided a good service.

1 octobre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Natasha,
We are delighted to hear about your very positive experience. We are pleased that our colleague clearly explained the process and kept you updated. It's wonderful that they were professional, polite, and provided good service.
We will share your kind words with Stephen and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Having delayed arranging my will for…

Having delayed arranging my will for quite a while and with a situation change, I am delighted that I finally proceeded with the process.
Gitesh Rathod provided an excellent service throughout. He was professional, knowledgeable, and approachable, taking the time to explain every aspect clearly and ensuring the process was completed smoothly and efficiently.
I would highly recommend The Co-op Estate Planning Service to anyone seeking clear, professional guidance and would not hesitate to use their services again in the future.

30 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Lori,
We are delighted to hear about your positive experience and that you found our service excellent. It's wonderful that our colleague was professional, knowledgeable, and approachable, ensuring a smooth and efficient process. We appreciate your recommendation and look forward to assisting you again.
We will share your kind words with Gitesh and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Co-Op Legal Will Consultation

Graham was excellent, very knowledgeable and patient with our many questions and scenarios. He inspired confidence in his abilities and that of Co-Op Legal.

30 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Andrew,
We are delighted to hear about your very positive experience. It's wonderful that our colleague was knowledgeable and patient with your questions and scenarios. We are pleased that they inspired confidence in our services.
We will share your review with Graham and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

I found my meeting very professional…

I found my meeting very professional and informative. Phil covered everything I needed to know with clarity and sensitivity. This was my best experience by far for estate planning.

30 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Clare,
We are delighted to hear about your very positive experience. We are pleased that your meeting was professional and informative, and that everything you needed to know was covered with clarity and sensitivity. It's wonderful that this was your best experience for estate planning. We will share your kind words with Phil and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Gitesh Rathod was amazing

Gitesh Rathod was amazing! Made aspect of the will process very easy to follow. Thank you

26 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Rocky,
We are delighted to hear you had such a positive experience. It's wonderful to know that our team member made the will process very easy to follow. Thank you for your kind words! We will share your feedback with Gitesh and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Great service from David Macgregor

Great service from David Macgregor. Made the process incredibly easy.

30 septembre 2026
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Scott,
We're delighted to hear that our team member made the process incredibly easy for you. We appreciate your positive feedback!
We will share your review with Gitesh and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Rohith Mohan's Manager Mrs Indira K…

Rohith Mohan's Manager Mrs Indira K Nunkoo
Co-op Legal Services 64 Bransgrove Road
650 Aztec West Edgware
Almondsbury Middlesex
Bristol HA8 6JA
BS32 4SD

Wednesday 30th September 2026

Reference ROMO / 7093673P / NUNKOO

Letter Of Commendation

Company / Organisation Name: CO-OP Legal Services Recipient Title: Mr Rohith Mohan (Case Manager)
To The Kind Attention Of: Mr Rohith Mohan's Manager

I am writing to commend Mr Rohith Mohan's exceptional work on managing our Case within the organisation of CO-OP Legal Services during the year of 2025.

The gentlemen “Mr Rohith Mohan” was very Professional towards our family. He was very Polite, Well Spoken with Excellent Communication Skills. He always behaved in a polite, respectful, and considerate way towards us. Simplifying questions with good time management and punctuality.

When CO-OP was digitally compromised via computer hacking in the Summer Of 2025. This issue created alarm and distress. The issue were discussed with the respective CO-OP staff and reassured by gentlemen Rohit Mohan.

Thanking You Kindly

Yours Sincerely

Mrs Indira K Nunkoo

8 octobre 2025
Avis spontané
Logo de Co-operative Legal Services

Réponse de Co-operative Legal Services

Dear Mrs Nunkoo
We are incredibly grateful for your wonderful commendation regarding our colleague's exceptional work. It is truly rewarding to hear that our team member provided such professional, polite, and well-spoken assistance, especially during a challenging time. We appreciate you highlighting their excellent communication skills and respectful demeanor. We are glad we could reassure you and manage your case effectively.
We will share your feedback with Rohith and the team.
Kind regards,
Owen (Customer Services)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus