We contact The Co-op Legal Services to discuss about Wills. We spoke to Gethin Morgan initially. He explained everything clearly and arranged for us to receive a video call. All instructions on this... Voir plus
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Lisez les avis des autres
Great communication during booking of the meeting, easy to join online at a time that suited us. The consultant we spoke to was excellent, very clear and concise, covered all aspects, we didn't feel p... Voir plus
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We had put off writing a will for some time. The process was very smooth with initial form submission and then an on-line interview the following evening. Ben (Prior) who conducted our consult... Voir plus
L'entreprise a répondu
We had our wills written up today by Darren who was extremely helpful in advising us to which ones would benefit us both the most. I myself didn’t realise how much you need to think about regarding a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services juridiques
- aussi dans
- Avocat spécialisé dans les divorces
- Avocat spécialisé en dommages corporels
- Avocat spécialisé en droit de la famille
- Cabinet d'avocats
Écrit par l'entreprise
Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.
Coordonnées de contact
1 Angel Square, M60 0AG, Manchester, Royaume-Uni
- 0330 606 9548
- www.co-oplegalservices.co.uk
4,8
Excellent
19 k avis
Aucun historique récent de demande d’avis
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Rohith Mohan's Manager Mrs Indira K…
Rohith Mohan's Manager Mrs Indira K Nunkoo
Co-op Legal Services 64 Bransgrove Road
650 Aztec West Edgware
Almondsbury Middlesex
Bristol HA8 6JA
BS32 4SD
Wednesday 30th September 2026
Reference ROMO / 7093673P / NUNKOO
Letter Of Commendation
Company / Organisation Name: CO-OP Legal Services Recipient Title: Mr Rohith Mohan (Case Manager)
To The Kind Attention Of: Mr Rohith Mohan's Manager
I am writing to commend Mr Rohith Mohan's exceptional work on managing our Case within the organisation of CO-OP Legal Services during the year of 2025.
The gentlemen “Mr Rohith Mohan” was very Professional towards our family. He was very Polite, Well Spoken with Excellent Communication Skills. He always behaved in a polite, respectful, and considerate way towards us. Simplifying questions with good time management and punctuality.
When CO-OP was digitally compromised via computer hacking in the Summer Of 2025. This issue created alarm and distress. The issue were discussed with the respective CO-OP staff and reassured by gentlemen Rohit Mohan.
Thanking You Kindly
Yours Sincerely
Mrs Indira K Nunkoo
8 octobre 2025
Avis spontané
Réponse de Co-operative Legal Services
Dear Mrs Nunkoo
We are incredibly grateful for your wonderful commendation regarding our colleague's exceptional work. It is truly rewarding to hear that our team member provided such professional, polite, and well-spoken assistance, especially during a challenging time. We appreciate you highlighting their excellent communication skills and respectful demeanor. We are glad we could reassure you and manage your case effectively.
We will share your feedback with Rohith and the team.
Kind regards,
Owen (Customer Services)
Stuart Tate provided excellent…
Stuart Tate provided excellent explanations about wills and the process of making one. Everything was explained clearly and thoroughly, and the detailed feedback was very helpful. I would definitely recommend Stuart Tate.
16 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Balbir,
We are delighted to hear about your very positive experience. We are pleased that our colleague provided excellent and clear explanations about wills and the process of making one. It's wonderful that the detailed feedback was very helpful. We appreciate your recommendation.
We will share your feedback with Stuart and the team.
Kind regards,
Owen (Customer Services)
My conversation with GW was very…
My conversation with GW was very informative, and carried out in a very kind way, at this very difficult time.
30 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Janet,
We are delighted to hear you had such a positive experience during a difficult time. It's wonderful to know that our colleague was informative and kind. We will share your kind words with Greg and the team.
Kind regards,
Owen (Customer Services)
Ajaaz Khan was very helpful
Ajaaz Khan was very helpful, suggesting and explaining things we hadn't even considered, comprehensively covering every possible eventuality to ensure our estate was protected. I would recommend this service to anyone.
30 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Good Morning,
We are delighted to hear about your very positive experience. We are pleased that our colleague was helpful, suggesting and explaining things that ensured your estate was protected. We truly appreciate your recommendation. We will share your kind words with Ajaaz and the team.
Kind regards,
Owen (Customer Services)
Estate planning & Will provision.…
Tracy Potter provided all options available to me in regards to my options for estate planning & will provision.
I was given clear information throughout the meeting.
30 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Graham,
We are delighted to hear about your positive experience. We are pleased that our colleague provided clear information regarding your options for estate planning and will provision throughout your meeting.
We will share your feedback with Tracy and the team.
Kind regards,
Owen (Customer Services)
I spoke to a lovely man called gethin…
I spoke to a lovely man called gethin Morgan he was very nice to talk to and explained everything very clearly for me to understand as i was worrying that I would not be able to process everything but he made me very relaxed and happy with the service.
30 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Jill ,
We are delighted to hear about your very positive experience. We are pleased that our colleague was very nice to talk to and explained everything clearly.
We will share your feedback with Gethin and the team.
Kind regards,
Owen (Customer Services)
Good value for peace of mind.
I can recommend using the co-op will writing service. The whole process was straightforward from initial contact through to the telephone appointment with the estate planning consultant Darren. This appointment was structured and extremely helpful. Darren took time to make sure he understood my circumstances and wishes, and then explained the options to meet those wishes clearly and objectively. I opted for a standard straightforward single will and found it very good value for both the information itself and for peace of mind. Thankyou
30 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Julia,
We appreciate your positive feedback. We are delighted to hear that the process was straightforward and the appointment was structured and helpful. It's wonderful to know that our consultant took the time to understand your circumstances and explained the options clearly. We are glad you found it to be good value and that it provided peace of mind. We will share your kind words with Darren and the team.
Kind regards,
Owen (Customer Services)
Calm and professional 😌
Probate services explained thoroughly by Bridget in a very calm and professional manner. Made me feel at ease.
30 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Joseph,
We are delighted to hear you had such a positive experience. It's wonderful to know that our team member explained the services thoroughly in a calm and professional manner, making you feel at ease. We appreciate your kind words.
We will share your feedback with Bridget and the team.
Kind regards,
Owen (Customer Services)
Delt with guy called gethin Morgan who…
Delt with guy called gethin Morgan who went through all the possible options for us to consider. I can't recommend this chap enough! He was clear and spoke well. He's a real asset to the coop group. Would highly recommend him to anyone. 10 out of 10!
30 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Steve,
We are delighted to hear about your very positive experience. We are pleased that our colleague went through all possible options clearly and spoke well. It's wonderful to know they are a real asset, and we appreciate you recommendation.
We will share your feedback with Gethin and the team.
Kind regards,
Owen (Customer Services)
Very friendly and efficient service
Very friendly and efficient service. Called when they said they would. Process was straightforward and SG emailed the will for approval the next day.
24 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Jenny,
We are delighted to hear about your very positive experience. It's wonderful that our service was friendly and efficient, and that the process was straightforward.
We will share your feedback with Sam and the team.
Kind regards,
Owen (Customer Services)
The CO-OP representative Anthony Poppe…
The CO-OP representative Anthony Poppe made everything plain and simple. Talking and explaining everything as we went through everything what we wanted to happen when the time comes.
Would recommend the CO-OP to anyone
14 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Good afternoon,
We are delighted to hear about your very positive experience. We are pleased that our colleague made everything plain and simple, explaining everything as you went through the process. We appreciate your recommendation.
We will share your feedback with Anthony and the team.
Kind regards,
Owen (Customer Services)
The Co-op were outstanding throughout…
The Co-op were outstanding throughout the whole process. When they took my Mother from our home they even took time to make her bed. It's small things like those that really matter and say so much. The staff at the office were great too and showed so much care. Finally, they are also very reasonable. A friend of mine paid around £4000 for a very similar service but Co-op charged just over £1500 for a direct cremation. Once again, thank you to the team at the Co-op.
30 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Manzur,
We appreciate you sharing your experience during such a difficult time. It's wonderful to hear that our team provided outstanding care and that the small details made a significant difference.
Kind regards,
Owen (Customer Services)
Excellent service from Michael…
Excellent service from Michael McCormack who was not only totally professional, but also compassionate and considerate in all his dealings and communication. It was such a relief to deal with someone so genuinely human - it makes all the difference during a difficult and emotional process. He also kept us up to date and was very proactive so that there was no need for us to chase up anything. When I needed an additional copy of a certificate, he obtained it for me, which helped avoid a delay. I can highly recommend the Co-Op and Michael in particular.
30 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear K Beckinsale,
We are so pleased to hear about your positive experience during what can be a difficult and emotional process. It's wonderful that our colleague was professional, compassionate, and considerate in all dealings and communication, and kept you updated proactively.
We will share your feedback with Michael and the team.
Kind regards,
Owen (Customer Services)
Estate Preparation
Tom was a great help in preparing our estate documents. The advice was very clear and he was able to answer all our questions. I’d definitely recommend this service.
25 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Neville,
We are delighted to hear about your very positive experience. It's wonderful that our colleague was a great help in preparing your estate documents and that the advice was clear. We are pleased that all your questions were answered. We appreciate your recommendation.
We will share your feedback with Tom and the team.
Kind regards,
Owen (Customer Services)
Michael McCormack was excellent, and caring.
Michael McCormack was my Case Manager. He was excellent, very compassionate, helpful and really helped me. I found the process upsetting because of grief, but I can honestly say Michael really made me feel safe to say this. I highly recommend Michael and Co-Op funeral services and legal services. Outstanding care and service. Thank you Michael.
21 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Linda ,
We are so pleased to hear about your positive experience during such a difficult time. It's wonderful to know that our colleague's compassionate and helpful approach made you feel safe and supported. We appreciate you sharing your recommendation for our services.
We will share your feedback with Michael and the team.
Kind regards,
Owen (Customer Services)
I struggled at first to get started…
I struggled at first to get started with the session but once it got going it was fine.
It was straight forward and sorted promptly and I actually enjoyed discussing things that are important to me. I’d recommend this service to anybody.
29 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Jean,
We're so pleased to hear that despite a slightly challenging start, you found the session straightforward and enjoyed discussing what's important to you. It's wonderful to know you'd recommend our service!
We will share your feedback with Siobhan and the team.
Kind regards,
Owen (Customer Services)
Réponse de Co-operative Legal Services
Dear Chris,
We are so pleased to hear that you found our service to be polite, caring, and that our guidance was valuable. Thank you for sharing your positive experience with us.
We will pass on your feedback to Ravina and the team.
Kind regards,
Owen (Customer Services)
Very rushed and unprofessional all they…
Very rushed and unprofessional all they are interested in is taking your money, no aftercare what so ever. We had a question after and never received a response, I'm sure we would of if we hadn't of paid the £2k already, the advisor was 30mins late for the appointment.
21 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Mlindz,
I am sorry to learn of your concerns. Please contact complaints@coop.co.uk so that we can confirm your identify and ask a member of the Team to look into this for you.
Kind regards,
Owen (Customer Services)
Graham was really helpful
Graham was really helpful, understood our situation and explained things really well
29 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Cressida,
We are delighted to hear that our colleague was very helpful, understood your situation, and explained things really well. Thank you for your kind words.
We will share your feedback with Hassan and the team.
Kind regards,
Owen (Customer Services)
Renewing My Will
I contacted the Co-op to renew my Will. I rang and a few details were taken over the phone and an appointment made for that same evening. A link was sent for a Teams meeting. Joshua L was very friendly and helpful and talked me through the process. He took all my details, discussed the best options for leaving my estate to my family and explained the next steps. Joshua was very knowledgeable and made the whole process very easy and I felt very comfortable with him.
29 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Christine,
We are delighted to hear about your positive experience with us. We are glad that the process of renewing your Will was made easy and that you felt comfortable throughout. We appreciate your kind words about our colleague's helpfulness and knowledge. We will share your feedback with Josh and the team.
Kind regards,
Owen (Customer Services)
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