The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to r... Voir plus
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Lisez les avis des autres
I have had my chair 2 years now and I wouldn’t be without it when my pain levels are bad I can get really comfortable in my chair it’s far superior than store bought recliners
L'entreprise a répondu
I have owned my bed for about 10 years now . I love it and I always sleep well. The engineer who has been today to service my bed was excellent and friendly . Swapped my mattresses and cleaned insid... Voir plus
L'entreprise a répondu
From the demonstration to installing our new bed what a great experience! We purchased the duo king size COMFOMATIC sleep system,the delivery men were very respectful of our home and everything was e... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Comfomatic, we believe buying an adjustable bed or rise and recline chair should be one of the most enjoyable and reassuring purchases you ever make. For over 17 years we have been helping people across mainland UK enjoy greater comfort, improved relaxation and better sleep through our range of premium adjustable beds, rise and recline chairs and bathing solutions. Whether you're looking for a better night's sleep, a chair that makes relaxing easier, or greater independence around the home, our experienced team will help you find the solution that's right for you. From your first enquiry, you'll experience the Comfomatic difference. Every home demonstration is relaxed, informative and tailored to your individual needs, with absolutely no obligation to purchase. Once you've chosen the right product, many of our beds and chairs can be delivered directly from stock. Our own white glove delivery team will deliver, assemble, install and fully demonstrate your new purchase before removing all packaging, leaving you ready to enjoy it from day one. For complete peace of mind, every Comfomatic bed and chair is supplied with a comprehensive five-year warranty, including cover for most types of accidental damage. Nothing makes us prouder than the thousands of customers who have trusted Comfomatic over the years and the kind words they continue to share about our products, our people and our service. It's why so many customers recommend us to their family and friends. At Comfomatic, we don't just deliver premium products. We deliver confidence, comfort and peace of mind—for the rest of your life.
Coordonnées de contact
15 Turnstone Business Park, Mulberry Avenue, WA8 0WN, Widnes, Royaume-Uni
- 01515591140
- consumer@comfomatic.com
- www.comfomatic.com
4,6
Excellent
288 avis
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A répondu à 93 % de ses avis négatifs
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You will never get your money back
Sales person wasn’t bothered about my opinion. As a result, I got a bed that is absolutely not suitable for several thousands it cost. The next day after delivery, I contacted the service and asked to return the bed and return the money. I have call and emailed for 3 weeks and no results.The customer service constantly says that they don’t have available slots, there are no staff who seem to be available to help or be responsible for this etc.
25 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Olga, I am sorry that you do not appear to have received the level of service we would expect to deliver to our customers. From the review I have not been able to trace your purchase or contact with this office. I would be grateful if you could call our customer service team on 0151 559 1140 between 9:30 and 5 Monday - Friday so that we can investigate your concerns and see how best we can help you.
Recliner Chair
I had my recliner chair serviced recently. The engineer Mikey was excellent. My chair was checked thoroughly & Mikey answered any questions I had however small. Great person & experienced Company.
Good experience all round and if I have anymore questions I know the number to ring.
Many thanks
Julie
21 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Julie, many thanks for the feedback it’s great to hear we have delivered the quality of service you deserve.
Good for people with mobility issues
Service on chair went very well. Helpful agent who left a cleaning kit.
As for Comformatic itself, we were sold a chair that they said had an inbuilt pressure cushion ( it does not ! ) and although we said my husband would be using it up to 24/7 the instructions basically said not to use it as a bed. When we tried to get it cleaned they were not helpful.
So, good experience today but in the past they have not been good giving us information to get it cleaned.
22 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Mrs Finucane, thank you for your feedback and we are sorry to hear that you are not entirely satisfied with the service you have received. Your Comfomatic chair has Mammoth medical grade foam in the seat. This is an award winning pressure relieving foam, specifically designed to relieve pressure and aid comfort. Your chair is covered by a five year Staingard warranty, Staingard will, subject to the warranty terms and conditions, try to clean and or remove stains providing they are reported promptly. If you have had any difficulties with Staingard, please contact our customer service team on 01515591140 and we will do what we can to assist you.
The guys that have done the bed are…
The guys that have done the bed are absolutely amazing they were lovely social able couldn't have wished for better I'd recommend them any time
Chris the rep was the same
19 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Ann, many thanks for the amazing feedback we wish you the rest of your life in your all new Comfomatic Sleep System.
Brilliant service all round chair…
Brilliant service all round chair amazing
20 février 2025
Avis spontané
Réponse de Comfomatic
Dear Marina, thanks for the feedback, it is very much appreciated we wish you many years of rest and relaxation on your all new Comfomatic High Leg Lift Chair
I HAD A BED FRON 2023 AND IT HELP ME…
I HAD A BED FRON 2023 AND IT HELP ME AND MY WIFE HAVE SEE THE BENFITS. THE SAFT ARE SO HELPFULL
13 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Mr Harris, thanks so much for the feedback, it is much appreciated.
Absolutely excellent service very…
Absolutely excellent service very friendly.
8 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Mr Collins, thanks for the feedback it is very much appreciated.
Talking to Alison was very reassuring…
Talking to Alison was very reassuring she sorted everything out for me I was really empressed with customer service she gave
7 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Maggs, thanks for the feedback. It is very much appreciated.
I love my bed I definitely sleep…
I love my bed I definitely sleep better. Well worth the expense.
7 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Davina, thanks for the feedback it is very much appreciated. We wish you many more nights of deep refreshing sleep on your Comfomatic Sleep System
Thank you to all staff involved in …
Thank you to all staff involved in sorting out my new bed
7 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Howard, many thanks for the feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Excellent comfort and after sales…
Excellent comfort and after sales service. Will definitely recommend
4 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Vincent thanks for the great feedback, it is much appreciated
Received delivery of my new chair today…
Received delivery of my new chair today and I am very impressed by the courtesy and service of delivery.I am looking forward to taking it for a test drive and I am sure I will be highly delighted after the delivery driver assembled the chair and showed me how to use all the controls. The sales rep was very helpful in explaining how the chair works and all the benefits I could gain from using the chair,and now I have delivery of it he was completely correct and I am sure I will have lots of them. Many thanks Mick
4 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Mick, thanks for the great review. We wish you many years of rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair
I have my 5foot bed for 1 year now and…
I have my 5foot bed for 1 year now and I love it.
4 mars 2025
Avis spontané
Réponse de Comfomatic
Dear Jean thanks for the feedback. It’s great to hear you love your Comfomatic Adjustable Bed.
Réponse de Comfomatic
Dear Mr Godden, thank you for the feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
All the team are very good and friendly…
All the team are very good and friendly very helpful and the guys who put the bed together and showered me how to yours it were excellent thank you so much.
27 février 2025
Avis spontané
Réponse de Comfomatic
Dear Richard thanks for the feedback it is much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System
I am very pleased with the sales person…
I am very pleased with the sales person that explained and showed me how the device worked and how I would benefit from having a bed with the device fitted. The two gentlemen that came and took my old bed away and assembled the new bed were very pleased and polite and showed me how everything works with the bed. I was very pleased with how they were.
27 février 2025
Avis spontané
Réponse de Comfomatic
Dear Mr Lombard, thanks for the great feedback, we wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System
I’am pleased with the new chair
I’am pleased with the new chair, Great service from the Sales rep and delivery drivers.
26 février 2025
Avis spontané
Réponse de Comfomatic
Dear Christine, thanks for the great feedback, it is much appreciated. We wish you many years or rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair.
Excellent service
Excellent service. In all areas. Thanks to everyone. Me and my Dog are going to love my new chair.
18 février 2025
Avis spontané
Réponse de Comfomatic
Dear Davina Many thanks for the great feedback, we wish you and your dog many years of rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair.
Fantastic service from the Rep to the…
Fantastic service from the Rep to the Installation guys very efficient wouldn’t hesitate to use them again
15 février 2025
Avis spontané
Réponse de Comfomatic
Dear Tony, many thanks for the feedback it is much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Service was excellent
Service was excellent, workers where polite friendly and helpful.I was shown how to use the control and app which is handy.The bed itself is amazing.
15 février 2025
Avis spontané
Réponse de Comfomatic
Dear Craig, thanks for the feedback it is much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
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