Order tracked as delivered when not. Impossible to contact unless on their terms. All contact telephone numbers in published domain are fake/cloned. Did respond to my enquiry to product whereabouts wi... Voir plus
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Lisez les avis des autres
Ordered the wrong size Stihl saw, my fault. Emailed them within the 14 day return window for a refund or an exchange. Not heard anything back from them after sending multiple emails.
DX (logistics company) only delivered half my order. Emailed CPD over the weekend and within the first couple hours of Monday morning they'd sent a replacement via a quicker courier service and was al... Voir plus
L'entreprise a répondu
Excellent service I ordered the scaffold trestles at 4.30pm and they were with me before midday the following day! Cant ask for much more than that other than the price was very good, quality great... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de location d'échafaudages
- Ingénieur civil
- Fournisseur d'engins de chantier
- Magasin d'équipement et de machines de construction
- Service d'entretien du terrain
- Magasin d'outillage
Écrit par l'entreprise
Our team at Construction Products Direct bring together more than 50 years of construction industry knowledge. Construction Products Direct will fast become the UK’s leading supplier and first choice of non-mechanical construction equipment including: access equipment, safety products, small tools, temporary fencing, barriers, excavation safety equipment and scaffolding products.
Coordonnées de contact
Woodland farm Ind Est, Shortthorn road, NR10 5NU, Norwich, Royaume-Uni
- 0330 124 7955
- sales@constructionproductsdirect.co.uk
- www.constructionproductsdirect.co.uk
2,7
Bas
54 avis
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N'a pas répondu aux avis négatifs
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Prompt and efficient service.
The product arrived on time, well packed and in good order.
28 août 2023
Réponse de Construction Products Direct
Hi
Thank you so much for your 5-star review. It is very much appreciated.
Many thanks
Rob
easy to order and products arrived as…
easy to order and products arrived as described. There was a slight issue with the courier that was sorted with a quick email and phone call. Overall a good experience
30 août 2023
Réponse de Construction Products Direct
Hi
Thank you for your review we really do appreciate it.
We are in the process of changing the courier service that we use so that our customers orders arrive within the time scale that was advised.
Many thanks
Rob
Quick delivery and good price!
11 juillet 2023
Réponse de Construction Products Direct
Hi
Thank you for your 5 star review.
We really appreciate it.
Kindest regards
Rob
Speedy delivery
Speedy delivery, arrived very well packaged and protected. Very good quality
12 juillet 2023
Réponse de Construction Products Direct
Hi
Thank you for your 5 star review.
It is much appreciated.
Kindest regards
Rob
Réponse de Construction Products Direct
Hi
Thank you for your review. We appreciate your feedback.
Many thanks
Rob
Hi Rob,
Hi Rob,
Many thanks for taking the time to contact me, I only posted the review because I was sent an a email requesting one. At that time I had not received the goods, otherwise I would not have posted the review. I am more than pleased with the product and the service, I will update the review.
Regards
Bill
PS
Maybe a good idea to delay sending out the review request by a few more days, I purchase quite a lot of items online and find that the larger carriers delivering bulky items are the slowest..
5 mai 2023
Avis spontané
Réponse de Construction Products Direct
Hi Bill
Nice to speak to you.
Thank you for your feedback and for your 5 star review.
Kindest regards
Rob
Great support from this company and product
Shipped and delivered product, 4 acrows size 3, on time. Driver left them exactly where he was asked to. Would order from this company again.
10 avril 2023
Réponse de Construction Products Direct
Hi
Thank you so much for your lovely review.
It is much appreciated.
Kindest regards
The sales team.
Réponse de Construction Products Direct
Hi
Thank you so much for your lovely review.
It is much appreciated.
Kindest regards
The sales team.
Excellent service
Excellent service
I ordered the scaffold trestles at 4.30pm and they were with me before midday the following day!
Cant ask for much more than that other than the price was very good, quality great and delivery costs were cheaper than everywhere else I looked.
Definitely recommend!
17 avril 2023
Réponse de Construction Products Direct
Hi
Thank you so much for your lovely review.
It is much appreciated.
Kindest regards
The sales team.
never used company before but received…
never used company before but received product very quickly and efficiently and packed very well impressed
9 mars 2023
Réponse de Construction Products Direct
Hi
Thank you for using Construction Products Direct. Your business is very much appreciated.
Many thanks
The Sales Team
Réponse de Construction Products Direct
Hi
Thank you for your 5 star review. It is very much appreciated.
Many thanks
The Sales Team
Great service Very helpful would…
Great service Very helpful would definatley use them again
25 novembre 2022
Réponse de Construction Products Direct
Hi
Thank you for your 5 star review.
We appreciate your feedback.
Kind regards
The sales team.
Terrible customer service and very unprofessional…
Ordered scaffolding on a thursday night hoping for dispatch on friday.
Emailed the following monday morning to find out why it hadn’t been dispatched but got no answer so phoned them in the afternoon and was told that they were trying to find couriers because they are based in Norwich. This struck me as odd as they are a nationwide supplier and apparently have experience shipping all over the country.
Was told I would be contacted the following day to confirm when it would be delivered. The next day at 3pm I got an email saying they had refunded my order “as our local suppliers to yourself are having issue's with stocks of scaffold tube.”
I emailed back asking why I wasn’t told that they had no stock when I phoned but they were trying to find a courier, no one has answered almost a week later.
Terrible customer service and I’m still waiting for paypal to process the refund which apparently could take up to 30 days to get back to my bank account once they approve it which they still haven’t 6 days later! Absolutely ridiculous and unprofessional.
25 octobre 2022
Avis spontané
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