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Lisez les avis des autres

Noté 5 sur 5 étoiles

Seaclusion was an absolutely first class 'barn style ' conversion. The space , OMG , there is so much of it, was amazing and finished to a very high standard. It all felt very top of the range and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've just arrived back from our week long stay at Gwynndreth, Gwithian, Hayle. Our experience from start to finish was just amazing and exactly what we needed. The house and views were just breathtak... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Loved our first holiday with Cornish Gems. We stayed at Bosavallam, Nr Port Isaac. Absolute luxury. The nickel bath outside with views of trees was wonderfully relaxing. The whole property inside was... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The property ‘Sunset’ in Porthtowan, had a very old boiler which broke half way through the stay. We were without hot water for 24 hours and no heating for 3 days. The property smelled awful, a stale... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'hébergement de vacances

Écrit par l'entreprise

A luxury portfolio of over 180 holiday cottages, homes and apartments located throughout Cornwall in prime locations.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Fantastic!

We had a fantastic week at Treddinick Dairy in September. The cottage is beautiful, spacious and comfortable with wonderful views of the Cornish countryside. The cottage is really well equipped with a great kitchen/diner and comfy beds! And it was lovely to have a safe enclosed garden for our dog. Would highly recommend.

15 septembre 2023
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Réponse de Cornish Gems

Hi Pippa. We're so pleased that you enjoyed your week at Treddinick Dairy!

Noté 5 sur 5 étoiles

Trewartha Cottage - Perfect

We have just come home after a wonderful 2 week stay at Trewartha Cottage. It is a beautiful cottage with all home comforts and everything you can possibly need. The interior decor is lovely and done to a very high standard. Its perfect! We really enjoyed the hot tub and champagne bar. The garden is lovely with fairy lights in the evening, really beautiful. Its was ideal for our two dogs to roam around and is fully enclosed. The setting is perfect, only 5 minute car drive to the beach, beautiful walks and a pub at the bottom of the drive! Emma and Scott, the owners, are lovely and really helpful. Highly recommend. We've already booked for next year!

21 octobre 2023
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Réponse de Cornish Gems

Hi Kate! We're so pleased that you enjoyed your stay at Trewartha Cottage!

Noté 5 sur 5 étoiles

Fantastic Properties in Amazing Locations

I’ve stayed in numerous Cornish Gems properties over the last eight years, from large and spectacular (where I had a big birthday!) to small but perfectly formed (just me and the dog!) Every property has been meticulously clean, well equipped, beautifully presented and in a fantastic location. You pay a premium but, in my experience, it’s always been worth it! Hats off to Customer Service & property owners too - on the rare occasion I have needed help with something, they have been incredibly responsive and the issue dealt with quickly and without fuss. We’ve already booked again for next year!

9 octobre 2023
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Réponse de Cornish Gems

Thank you very much for your review, Rose. We're so glad that you've enjoyed staying with us and that we were able to help you. We're looking forward to welcoming you back next year!

Noté 5 sur 5 étoiles

Beautiful comfortable modern barn conversion

We had a lovely relaxing stay in the cart house this October. It has been produced to the highest comfort level. A huge woodburner, warm everhot oven, amazing shower and bath. We had a few wet and windy days and it was lovely to come back to a warm and welcoming house. Didn’t get in the hot tub as too windy. We popped into the local pub who were friendly. Also popped into the local shop and farm shop for supplies, they had everything you need. I have been told for a holiday you have to stay in a property better than your home, this was first class

16 octobre 2023
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Réponse de Cornish Gems

Hi Louise. We're so pleased that you loved your stay!

Noté 5 sur 5 étoiles

Godrevy Blue Carbis Bay

Such a clean, well appointed apartment with amazing views over Carbis Bay to St Ives and Hayle. Good parking which is important to us, straight into a lift up to the apartment, such easy access! The location is convenient, easy access to St Ives either walking or by train which is super cute and easy. Cornish Gems always call you a day or two after your arrival to check all is good and you are happy, you feel they genuinely care that you have a great time. Will definitely rebook this apartment again.

30 septembre 2023
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Réponse de Cornish Gems

Thank you for such kind words. We're so pleased that you loved your stay in Godrevy Blue!

Noté 5 sur 5 étoiles

Azure, Carbis Bay, St Ives

The views are perfect. The apartment is clean and has everything you really could think you would want. And some you think, wow that will come in useful. Even down to wine stoppers to keep your prosecco fresh. Beds very comfortable and sky TV to boot. The coffee machine takes the standard capsules not the newer type, just for info. 2 mins walk to the station, and half hourly service into St Ives that takes 3 mins. And only £1 each way. Don't drive, it's not worth it. Hill down to Carbis bay, but lovely once there. But without the hill you would not have the spectacular view. And if you have never been to Cornwall, you have to go just for the Cornish mussels, cooked Cornish style in cider. Best I have ever tasted.

22 septembre 2023
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Réponse de Cornish Gems

Hi Peter. Thank you so much for the lovely review - we're so glad that you enjoyed your stay!

Noté 2 sur 5 étoiles

Cuttlefish in Mousehole.

Cuttlefish in Mousehole.
We specifically booked this cottage because of the garden. Having an outdoor space is important to us on holiday. Cornish Gems described it as
An "idyllic private garden" and "a slice of paradise".
Unfortunately what they failed to mention is that it isn't even attached to the house. You have to go out of the front door across a public footpath and up steps to get in. It is a beautiful garden but the one evening we sat outside we were being waved at by the passers-by walking up the path - not our idea of private.
We particularly like to have our breakfast and morning coffee in our pjs in the garden - which wasn't an option.

They also mention the stunning views which were gorgeous, however, they don't mention the steepness of the path to get to the cottage. This is especially relevant as you are unable to unload your car as no parking is available near the cottage (we were aware of, not complaining about the parking) We found it very difficult hauling our suitcases up the steep hill.
The cottage itself was tastefully decorated and nice enough. However, we would NEVER have booked if we had known about the garden.
I think Cornish Gems miss-sold this property it is not made clear how the garden is set out and it certainly isn't private.
I wouldn't use this company again as I don't think they are truthful in their descriptions of properties

15 septembre 2023
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Noté 5 sur 5 étoiles

Amelia’s Point, St Ives

Spectacular views across St Ives Bay (including dolphins circling off Porthminster Beach immediately downhill from the apartment!); a short walk down to the harbour for loads of great food and shops (and swimming seals!); excellent base for coastal walks and, within easy reach by car, St Michaels Mount, Minack Theatre and Lands End. Fantastic top floor bedroom with superb en suite and bijou balcony great for morning coffee and evening glass of bubbly; comfy window seats in the large open plan kitchen/diner/sitting area were an added bonus in less clement weather 😊

22 septembre 2023
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Réponse de Cornish Gems

Thank you so much for your lovely review, Steven. We're so glad that you enjoyed your stay at Amelia's Point and we hope to welcome you back to Cornwall again soon.

Noté 5 sur 5 étoiles

Waterside Newquay

This property is an apartment in a Victorian house. It is beautifully appointed and has everything you could wish for for an enjoyable holiday including TVs, Wifi and reading material. Two spacious bedrooms and two superb bathroom, one with a bath with shower, and the other with a large walk in shower. Both are ensuite, as you would expect. The outstanding feature is the view from the large, well furnished, balcony. The photograph on the website probably does not do it justice. As well as seeing across the river, which is tidal and so has a changing outlook there are excellent views up the river, and down to Crantock Beach, which can be walked to at low tide. Tide tables are provided so you don't get caught. There are also lovely shared gardens, and access to the river down quite a few steps. The only minor comment is that parking is perhaps a bit tight. Not so much the space, but the turn in and out. You do get used to it though. We have a Discovery Sport, and that was fine. Might be a bit tight in a Range Rover or something of that size. On the other hand, it is quite near the front door which makes loading and unloading easy. This is the second time we have stayed with Cornish Gems, and their service is excellent. We have booked this property again for next year.

9 septembre 2023
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Réponse de Cornish Gems

Thank you so much for your lovely review. We're so glad that you enjoyed your stay at Waterside and look forward to welcoming you back again next year.

Noté 5 sur 5 étoiles

The Carthouse

Cornish Gems were really easy and efficient to deal with. The Carthouse property we stayed in was lovely and well furnished throughout. Check in was easy and communications leading up to stay were helpful. We will definitely recommend them and also the property. Thanks for a great holiday and stay.

9 septembre 2023
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Réponse de Cornish Gems

Hi Ellie, thank you so much for a lovely review. We're so glad that you enjoyed your stay at The Carthouse.

Noté 5 sur 5 étoiles

Captains rest in Falmouth was a lovely…

Captains rest in Falmouth was a lovely place to stay just across the road to swim and The Boathouse pub was friendly and good food. Beautiful views from the window too.

9 septembre 2023
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Réponse de Cornish Gems

Hi Pauline. We're so glad that you enjoyed your stay at Captain's Rest! We hope to see you again soon.

Noté 5 sur 5 étoiles

Cornish Gems- first class Cornwall

Cornish Gems actually DO care that you enjoy your stay at one of their properties.
Of all the companies we have used over the years, Cornish Gems is the one that stands out as outstandingly good.
Great properties, great locations and people who go the extra mile.
For sure there may be cheaper holidays.
But paying the extra means trouble free and no disappointments!

8 septembre 2023
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Réponse de Cornish Gems

Hi John. Thank you so much for such a lovely review!

Noté 5 sur 5 étoiles

Luxury holiday

Loved our first holiday with Cornish Gems. We stayed at Bosavallam, Nr Port Isaac. Absolute luxury. The nickel bath outside with views of trees was wonderfully relaxing. The whole property inside was clean, all mod cons. Outside was quiet set in lush green gardens. I loved the W.C, the wallpaper, the glass ceiling and the oil on coals was beautiful. We usually go abroad but tried home instead and were not disappointed.

25 août 2023
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Réponse de Cornish Gems

Hi Simone, thank you for your lovely review. We're so glad you enjoyed your stay at Bosavallam. We look forward to seeing you next time!

Noté 5 sur 5 étoiles

First class holiday!

This was our first holiday with Cornish Gems and they did not disappoint! We stayed in the Liner at Falmouth and our beautiful apartment called Sea Song was absolutely spotless with everything you could possibly wish for! Very well done to all the staff. We will definitely be back!

11 août 2023
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Réponse de Cornish Gems

We're so glad that you enjoyed your stay! We look forward to seeing you again.

Noté 5 sur 5 étoiles

Fabulous cottage!

Appreciating that sometimes properties do not always meet expectations as advertised, you would be hard pushed to find fault with Trewartha Cottage. The owners live next door and take absolute pride in ensuring everything meets if not exceeds expectation. Fabulous cottage in a lovely location. Nice touch from Cornish Gems with day one check-in call.
Our only negative experience during our week in Cornwall were some locals who we witnessed being extremely abusive towards tourists. Cognsiant there are ongoing roadworks along the A30, tourists using google maps are being redirected through villages which undoubtedly creates frustration for local trades people. While a minority, they must not lose sight that the region is dependent upon tourism.

4 août 2023
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Noté 5 sur 5 étoiles

Location location location

Cornish Gems gave us the perfect base for a perfect holiday, with everything we needed and more, and in a beautiful location. The kids rated it 11/10! Would definitely recommend.

4 août 2023
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Réponse de Cornish Gems

Thank you so much for your kind words Robyn! We're so glad that you enjoyed your stay.

Noté 5 sur 5 étoiles

Great Holiday!

I booked a property for a family holiday this Summer with Cornish Gems last Autumn. Unfortunately the booked property was withdrawn early this year but a change of venue was handled promptly & smoothly. The communication regarding the holiday was efficient, the property itself was beautiful & the location great. All three generations had a great holiday!

28 juillet 2023
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Réponse de Cornish Gems

Hi Janet. Thank you for your kind words. We're so pleased that you enjoyed your stay. Hope to see you again soon.

Noté 2 sur 5 étoiles

Hir Barn - don't bother for this price

Overpriced. The barn was nice enough with some stunning features but for £6k for a week, tiny garden, (no jacuzzi like the neighbour) for 5 rooms, you expect the TV to work! No 'normal' i.e. normal digital TV, just various apps. If you don't have Netflix etc... dont bother trying. Additionally the internet was so bad, totally hit and miss the apps didn't work most of the time. No channel 4 app either. We went and bought a TV aerial to plug into the aerial socket on the wall and try and tune in digital TV but no joy - seems there isnt a aerial on the building! So for a very wet week, with kids stuck in the house, a very dismal and depressing experience.

Oh, and a side note, an AGA is hardly a great thing if you like to cook in the summer (and want the house to stay cool).. wouldn't cook anything when we arrived (turns out it was set to 2 out of 5), and upon turning up you sit there sweating all evening because you can't turn it down. Right under the master bedroom too so you get to sweat all night long.

Very frequent high end holiday user - first time I feel properly taken advantage of.

5 août 2023
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Réponse de Cornish Gems

Dear Jim,

Thank you for your review - we are sorry to hear that the property did not live up to your expectations and have of course fed this back to the owner.

Please do not hesitate to contact our Customer Services team via customerservices@cornishgems.com should you wish to discuss this further.

Kind regards,
Cornish Gems

Noté 5 sur 5 étoiles

We love Cornish Gems properties!

We have stayed at many Cornish Gems properties over the years due to the excellent customer service from the team at Cornish Gems, the standard of the properties, cleanliness, views, locations and more. Highlights were River House in Pentire, Molesworth Manor near Padstow and Ocean Villa in Carlyon Bay. All fantastic properties in great locations.
Ocean Villa was a stunning house close to the beach and the lovely town of Charlestown. The beds were incredibly comfortable, the cleanliness when we arrived was as if no one had ever stayed there, beach towels included, great kitchen with everything you need, lovely pool and garden area. We have booked Beach Barn in Newquay for next year. Thank you Cornish Gems for another memorable stay in Cornwall

21 juillet 2023
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Réponse de Cornish Gems

Hi Ellen! We're so pleased you love our Gems. Thank you for the kind word. We look forward to seeing you next time!

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