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Lisez les avis des autres

Noté 4 sur 5 étoiles

Wasn't sure of this website at first, but has good policies and package came delivered very cleanly and carefully, nothing bent or wonky. Shipping took several days longer than expected, but did arriv... Voir plus

Noté 4 sur 5 étoiles

I ordered a star in lieu of flowers for a memorial. Ordering was simple & the option to obtain the Cert the same day was nice. Affordable. The down side was personalizing the cert. It was very hard to... Voir plus

Noté 5 sur 5 étoiles

The customer service was excellent. I don't normally write reviews, but truly, they were so helpful and kind and prompt. When I felt my package took longer than expected (covid times are to blame) I r... Voir plus

Noté 5 sur 5 étoiles

I named a star in memory of my dear, sweet, sister in law/best friend who suddenly passed entirely too young. This was the perfect gift in honor of her to b give her family because she was a total "go... Voir plus

À propos de l'entreprise

  1. Service d'impression numérique

Écrit par l'entreprise

Welcome to the Cosmonova, the website where you can name a star visible from anywhere in the world for someone special. Naming a star could not be easier with our easy to use website, professional customer service and amazing shipping times. For as little as $34.90, you could own your very own star on our online registry with our Email package.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

204 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,0

Tous les avis

(204)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It has been a great experience

It has been a great experience. The entire process was real easy and quick. And entire family was really excited and happy for this. We want this register always running, to see our loved ones names flash there :)

14 décembre 2020
Avis spontané
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Réponse de Cosmonova

Hi Tissa!

We came across the review you wrote for us. It was wonderful to hear that you had a great experience having a star you could share with your family. Reviews like this are the reason for which we work hard.

We are happy that you enjoyed the ordering process and we really tried to make it as easy as possible for the customer to order.

Promise you to keep your star shining bright!
Stay safe under the stars


Warm Regards,
Cosmonova team

Noté 5 sur 5 étoiles

Easy to use site and I like the option…

Easy to use site and I like the option of being able to print my own certificate. I bought the star as a Christmas gift for a special child in my life, and I can’t wait to see his face when he opens it!

11 décembre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Hey Emily!
Thank you for your high rating.
Hope your son will really enjoy it.

Kids are lovely twinkle stars!

Noté 5 sur 5 étoiles

Great Service

I'm so happy with my purchase its a suprise gift for my hubby. I'm glad they give you options to choose from.

11 décembre 2020
Avis spontané
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Réponse de Cosmonova

Hey Clara!

Thank you for the review.
We are inspired by the customers like you are!
Your star is shining brightly through eternity with your name on it.

Noté 5 sur 5 étoiles

Great experience working with this…

Great experience working with this company! Simple application to complete. Answer the straight forward questions about the star you want to dedicate and within minutes you have your certificate and star map. Just wonderful!

11 décembre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Hi David,

Thank you for your review.
We are delighted that your shopping experience was so great!

Noté 5 sur 5 étoiles

Perfect company to order from!!

30 novembre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Hi Jorge!

Thanks so much for your feedback! We’re really glad you enjoyed our company.
Thanks again for the review and for being such a great customer.

Noté 5 sur 5 étoiles

Fun Experience

Great service and definitely a fun experience. This was given as an anniversary gift and was absolutely perfect for us!

30 novembre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Dear Ben,

Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our services and it’s always rewarding to hear kind words.
Sincerely, CosmoNova team

Noté 5 sur 5 étoiles

I am very satisfied with CosmoNova

I am very satisfied with CosmoNova. This is the Second time I have ordered a Star and Both times I have received The Products in a timely manner. One of my Best Friends lost her daughter and now she has her Shining Star Always Watching over Her. It is very touchy, so lovable. Thank you very very very much. It means a world for me!

27 novembre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Hi,

Thank you for using our services and for your detailed review. It is very sincere of you to share with your emotions and we are glad we can shine her name in stars for eternity.

Thanks again!

Noté 5 sur 5 étoiles

Dear CosmoNova

Dear CosmoNova! We are so happy to be your customers. Thank you for giving this unique opportunity for people to have an eternal gift. The Customer service was great. I messed up my order and they gave me a promo code to redo it. We registered a star for my beloved daughter and it was very pleasing to see her smiling. She was actually surprised. We wish you guys to keep up a good work.

29 octobre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Dear Daniel,

Thank you for sharing your experince with us.
We promise to keep up a good work and make you happy.

Your star shines brightly every night.

Wish you all the best.

Regards,
CosmoNova Team

Noté 1 sur 5 étoiles

Horrible Customer Service

I bought a star and payed for both digital and a physical delivered copy. I still am yet to receive anything and it is way past the amount of estimated shipping days. My tracking still says it’s in Ukraine not even shipped. I have tried contacted their customer service and I’ve gotten no email reply and when I call their service number it just rings and rings then hangs up. Feel kinda scammed.

28 octobre 2020
Avis spontané
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Réponse de Cosmonova

Dear Elizabeth,

Thank you for your review.

We are very dissapointed that you feel this kind of experince using our services.
The order has been send the very next day after your purchase as well as the track number.

Unfortunately, we can not influence the work of the post office and as the world is in pandemic state it slows down the delivery speed.

You always have the opportunity of the express delivery.

Please, reach us any time by the phone number below
Customer Service +1 332 900 6321

We are happy to hear you and to solve any questions you have.
Thank you,
Best Regards

Noté 5 sur 5 étoiles

Cosmonova has the most unique gift…

Cosmonova has the most unique gift anyone can ever buy to show how much some people in one's life stand out as blessed amazing friends, family etc. I literally reached for the stars! The Public Relations is absolutely professional and caring. I'm a mess when it comes to technology and I made a mistake.
I explained I forgot to ask for the Certificate with star name and the Cosmonova star map. They contacted me asap and sent me two invoices so I could receive the items!
I'm so elated with everything! What a glorious, unique gift! I'm not well to do but by golly I was able to get something literally out of this world for special people! Thank you for everything. Sincerely Nicole Zabik

21 octobre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Dear Nicole,

Thank you for such a great review. It is a great pleasure to have you as our customer.
You are our new star!

Hope you really enjoyed your Star Certificate.
We wish that your star brings you luck.

Stay safe under the stars. We promise you to keep up a good work.
King Regards,

CosmoNova team

Noté 1 sur 5 étoiles

Very easy to purchase a star and take…

Very easy to purchase a star and take your money when you go to look for your store it doesn’t seem to exist you get a certificate that you’re supposed to print out for almost $60 not mailed to your house on a beautiful piece of piece of paper trying to contact customer support several different ways and nobody responds I did this for my kids I definitely would not recommend wasting your money basically you can go on Photoshop and make exactly what I purchased for $60 a piece of paper that has no connection to the stars literally took out a telescope to find the star that they told me would be named after the name I gave it in the star does not exist

8 octobre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Dear Jennifer,

Thank you for sharing your opinion. Regarding the purchase, there is an option to choose between the print version and digital one. If you choose a print version, the company makes a delivery of the beautiful star certificates up to your door.

As well you can always choose the star from the constellation that is visible from your location. Therefore we have zodiac star packages or regulations of the star brightness, visibility from the telescope.

Our customer service informed you how the star can be checked in the Star Register and provided you all the required information regarding the product.

If you feel that we need to give you more information, please contact us by email that will be answered in 24 h or call us by the number +1 332 900 6321
We are always ready to help you.

Best Regards,
CosmoNova team

Noté 5 sur 5 étoiles

10/10

This website is such a great idea for sentimental gifts. i got one for a friend who lost his grandpa and so i named the star after his grandpa for him to remember. i had such a great experience on the website and it was so easy to do. highly recommend.

28 septembre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Dear Kim,
thank you for the 5 stars review,
We are happy that you are our STAR!

Noté 5 sur 5 étoiles

I did this for my bestie for her…

I did this for my bestie for her birthday and she absolutely loved it! Super easy process I did the digital download and printed myself it worked perfectly. Super happy!

28 septembre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Hey Laura!
Thank you for your review. Hope your bestie was happy to get her Star.
Best wishes.

Noté 5 sur 5 étoiles

Incredible customer service

Incredible customer service. The post office failed to adequately stick a missed delivery on door- found in yard with no other attempts made. Not this companies fault but when I explained the situation and that the post office claimed it was sent back, they corrected the situation and made sure my son still got his gift. Class act organization with a GREAT product.

15 septembre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Dear Brett!

We make sure that your children are happy with gifts because we want them to reach the stars!
Thank you for a nice review!
We promise to keep up a good service.
Warm regards, CosmoNova team.

Noté 5 sur 5 étoiles

The best customer service

I had an issue with my star and accidentally put in the wrong information. I messaged them requesting for a cancellation to change the info and they got back to me the next day! They then gave my a promo code so i was able to change my information. I am extremely pleased with their service and could not recommend them more :)

8 septembre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Thank you Brianna! Hope your star shines bright above you!

Noté 5 sur 5 étoiles

I am BEYOND pleased with my purchase

I am BEYOND pleased with my purchase! I bought this as a gift for my boyfriend and he was ecstatic! I highly recommend buying a star, no matter if it’s for yourself, a friend, or a loved one. They make amazing gift idea’s for any occasion; birthdays, weddings, baby showers, Christmas gifts, etc. in addition to that, the price you pay is incredible! I’m so beyond happy with my purchase and can’t wait to make a purchase again soon!

7 septembre 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Dear Alli’s Art!
We are so happy to hear about your wonderful experience!
Promise to keep up the high service for you,
Warm wishes.

Noté 5 sur 5 étoiles

The coming day will be the first Double…

The coming day will be the first Double Seventh Day for me and my boyfriend. How wonderful! However we will start a long-distance relationship later. I wish we could always think of each other when we look into the sky. Finally we will be together again. I love you Mr. Z👄

22 août 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Hi, Qin!
What a wonderful review!
Hope the star brings you closer, wherever you are.
Be happy!

Noté 5 sur 5 étoiles

I had a great experience

I had a great experience! I got exactly what I asked for and since I had some questions, I got to see their customer service first hand! I am genuinely happy with my product! 5/5

19 août 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Thank you for your great appreciation, we will try to keep up a good work!
Best Regards

Noté 5 sur 5 étoiles

Really good Unique gift

18 août 2020
Avis spontané
Logo de Cosmonova

Réponse de Cosmonova

Thank you, Yaqi Zhang!
We want our gifts to be unique because our customers are unique for us!
It is great to be appreciated by YOU!

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