Cotswold shoes Avis 

171
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 3 sur 5 étoiles

The Kempsford wellington boots are nice boots but came up a size too small for me so I had to return them. Quite expensive for rubber yard boots too, so I've bought more substantial zipped yard boots... Voir plus

Noté 5 sur 5 étoiles

Excellent quality product; I bought full length wellies and a pair of ankle wellies. Both are very comfortable as well as of course waterproof. Customer service is outstanding; I had bought multiple... Voir plus

Noté 5 sur 5 étoiles

I ordered a pair of boots 6 months ago, worn a few times and the sole of one of them fell off, I contacted customer service along with photos who refunded me in less than 24hrs. Amazing customer servi... Voir plus

Noté 1 sur 5 étoiles

Wellies were poor quality. Split in multiple places after two weeks. Refused refund because I attempted to glue the first split before more appeared resulting me in deciding to just return them becaus... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures

À propos de Cotswold shoes

Écrit par l'entreprise

Cotswold shoes are named after one of England’s largest Area of Outstanding Natural Beauty, The Cotswolds. We had humble beginnings as a brand, starting off as a range of stylish, comfortable golf shoes. Our outstanding waterproof protection meant our golf shoes became more popular, helping us grow into the must-wear brand for amateur and professional golfers around the world.

Once we launched our lifestyle range, Cotswold became renowned among festival goers for our wellingtons as well as families for our hiking boots. Today, Cotswold has an impressive portfolio of Lifestyle, Hiking, Wellington and Slipper styles suited for the way of life of people living in the beautiful Cotswolds area, for every walk in life.

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(171)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Impressed

Tried Cotswold shoes online pre Black Friday sale and bought lovely laceup boots in Brown leather. So impressed I came back to get a different type in Black leather. Both pairs dead Comfy from the 1st outing. Very pleased 😀.

5 novembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Good service. Boots arrived the following morning.

I asked quite a few questions before ordering. Being online I ordered two sizes of boot because I have a damaged foot and finding a size that fits and does not rub is difficult. I take a size 10.5 but Cotswold do not do half sizes. Anyway the 11 fitted so I am happy. Rather than send the 10's back I advertised them at the price I paid, on our local village web page and sold them in two days. Saved me the postage costs returning the unwanted pair.

13 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible quality boots, customer service no better!

Terrible quality boots, pulled one on fine, second one not so fine as the tag ripped away and all the stitching is loose. Why do we forget "buy cheap, buy twice?" Customer service is equally as poor, sent an email and called 48 hours later to see how I return them and was met with "we get 72 hours" as the immediate response, like I was talking to a robot who doesn't really care who I am, what I am upset about and whether or not I have 72 hours to wait for a reply..... As I said to the robot on the end of the phone, THIS is why shopping online doesn't work. Get back to the high street, pay a few £ more and at least you are welcomed with a smile!

4 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

What a terrible product I bought.Not…

What a terrible product I bought.Not cheap and they were letting in water on the heel within a few months and they didn’t want to know saying I had worn them too much.I have had boots for 15 years and in better condition.

28 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service!

Extremely good correspondence and customer service. My issue was addressed and resolved very quickly and professionally.
Would recommend this company 100%!

21 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't waste your money on the walking…

Don't waste your money on the walking boots they are poor quality had my boots for 6 days and they began to come away from the soles the pair I had the stitching come apart I think I will invest in a pair of army boots for hiking and walking in the countryside

8 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Royal Mail 30 day investigation.

Ordered a pair of boots on the 25th July with the 1-3 days delivery service as I needed them for the next again week. No show, so went out and bought a pair and when the boots would arrive, I'd send them back and get a refund. It is now the 11th August and nothing. Countless emails saying very little. Today, recieved an email saying Royal Mail is investigating and that will be another 30 days! And won't be doing any refunds until they finish an investigation. Won't order from again.

25 juillet 2024
Avis spontané
Logo de Cotswold shoes

Réponse de Cotswold shoes

Apologies for the inconvenience caused; this is not the service we strive for. Although our usual policy involves raising a claim for missing parcels with Royal Mail, on this occasion, we have processed a refund for the boots. - The Cotswold Team

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