Cover-4-Less Avis 

471
TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Useless insurance states you’re covered after 30days. My washers broke down 60days into the plan they want over £300 to pay the premium tax they don’t tell you about. Can buy new washer for that avoid... Voir plus

Noté 2 sur 5 étoiles

It wasn’t Cover4less their customer service was brilliant I would give them 5 stars I can’t though because of the unacceptable wait time for the Indesit engineer two weeks for the call out to check... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I today took out insurance for all of my kitchen appliances on one simple policy. My previous insurer would not allow me to do this and was significantly more expensive. Cover-4-less.com allowed me to... Voir plus

Noté 4 sur 5 étoiles

We initially went with cover 4 less as it was cheap on the out set. However reading other reviews on here which turned out to be correct I cancelled the plan. We were within the initial 14 days so I... Voir plus

À propos de l'entreprise

  1. Courtier d'assurances
  2. Compagnie d'assurance habitation
  3. Agence d'assurance

Informations provenant de diverses sources externes

Insurance cover for your everyday items. We are authorised by the Financial Conduct Authority and sell only genuine insurance products. Established 1992.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

471 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,8

Tous les avis

(471)

6 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

It was easy to set up this cover .I…

It was easy to set up this cover .I chose this company as it covered 5 appliances cheaper than doing them individually with our previous company .so very pleased .gives you peace of mind that everything is covered

15 décembre 2023
Noté 1 sur 5 étoiles

I had my cooker hood brake down and it…

I had my cooker hood brake down and it was insured by cover-4-less. Initially when I reported this problem they tried to phone me up when I clearly stated that I am a vulnerable customer and not able to physically speak. All their communication was done in this way after about a week I finally got an appointment. They are now saying that it doesn't meet the terms it was insured under, and the extractor fan was used without the cooker hood filters which it hasn't been. As I'm not able to physically speak I feel I have been taken advantage of, they have no respect that I can't speak and keep calling me to communicate, I had to chase them up to find out what was happening with the fault. DO NOT USE COVER-4-LESS THIS IS A SCAM COMPANY THAT TAKES ADVANTAGE OF VULNERABLE PEOPLE. I WILL BE TSKING THIS CASE YO THE OMBUDSMAN

22 novembre 2023
Avis spontané
Logo de Cover-4-Less

Réponse de Cover-4-Less

Dear My Syed,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your frustration.

Our goal is to provide the best service possible to all our customers, regardless of their circumstances. We want to assure you that we treat all our customers equally and fairly, and your disability has no bearing on our service or decisions.

Regarding your cooker hood, our engineer's inspection found that it was heavily coated in grease and there was no filter present at the time of the visit. According to the manufacturer's instructions, regular maintenance, including the use of a filter and changing the filter regularly, is necessary to ensure the proper functioning of the appliance, as is the case with other appliances such as washing machine and tumble dryer filters for example.

Our policy does have an exclusion for items that are not maintained properly in accordance with the manufacturer's instructions. This is a standard clause in our policies and applies to all customers equally. It's in place to ensure that appliances are kept in good working order and to prevent avoidable breakdowns.

We understand that you believe the cooker hood was never used without a filter. However, the evidence from our engineer's visit suggests otherwise as there was no filter present when the engineer visited. The significant buildup of grease inside the unit indicates that it has either been operating without a filter, or if operated with a filter the filter was not changed frequently enough, which has unfortunately led to the units failure due to the build-up of a large amount of grease inside the unit.

We value your business however regret we were unable to meet your expectations on this occasion.

Kind regards

Cover-4-Less

Noté 4 sur 5 étoiles

Quick, easy cover

Cover is quick and easy to arrange online, and you don't need to supply the serial numbers of the appliances!

6 novembre 2023

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