J'ai commandé une superbe montre seiko sumo solar sfk001j1. En plus la livraison a mit 6 jours pour venir de Singapour en France. Je suis super contente c'est vraiment très rapi... Voir plus
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Lisez les avis des autres
Entreprise fiable (plusieurs achats : Seiko / Citizen / Pi Ratio). Prix intéressants. Produits conformes. Choix important permettant des comparaisons. Je consulte systématiquement le site avant tout a... Voir plus
L'entreprise a répondu
J'ai acheté une montre Seiko sur Creative Watches à un prix imbattable. Le site permet de régler l'ensemble des taxes directement en ligne, et malgré cela, j'ai bénéficié d'une remise de 20 %, ce que... Voir plus
L'entreprise a répondu
Livraison rapide mais la photo n est pas la montre que j ai reçu, les index ne sont pas noir mais argenté, c était un détail qui me plaisait dans la montre et l’a rendait vintage la elle est plus cla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de CreationWatches
Écrit par l'entreprise
Creationwatches.com started in 2006 in Singapore with one goal in mind – to provide a large variety of wrist watches and other dressing accessories to customers around the world at discounted prices through a top-notch service. Today, 1 Million+ customers from 100+ countries lovingly acknowledge and endorse us as their most trusted retailer who offers only authentic watches and a limited number of hand-picked collections of authentic custom jewellery, charms wallets, belts, eyewear and writing instruments.
Visit Our Website Contact US
Coordonnées de contact
4,5
Excellent
15 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Le produit est bien et conforme
Le produit est bien et conforme.
Seul bémol la livraison longue et sur la taxe de 20 euros a la livraison qui augmente le prix.
Du coup il vaut mieux acheter sur d'autres sites comme Amazon par exemple.
21 janvier 2026
Réponse de CreationWatches
Dear Stephane,
Thank you for taking the time to share your feedback with us.
We would like to kindly clarify that our product prices do not include VAT or local taxes. Unfortunately, we do not have control over customs duties or import charges, as these are determined solely by your country’s customs authorities.
This information is clearly mentioned on our website, particularly next to the shipping options and across several pages, including our Terms & Conditions, Shipping Information, and FAQs. While we cover the shipping charges, any applicable import duties or taxes are the responsibility of the buyer, as they are imposed by customs authorities beyond our control.
Please note that we are unable to predict if or when such charges may be applied, or the amount involved, as this process is entirely at the discretion of local customs.
If you have any further questions or concerns, we would be happy to assist you. Please feel free to contact our customer support team at cs@creationwatches.com.
Thank you for your understanding and support.
Best Regards
Sally
Ce n'est pas mon premier achat
Commande effectuée, livraison par Colissimo, frais de douane: correct, moins cher que par DHL.Par contre délai plus long .Rien à dire .
Il faut payer en ligne sur le site la Poste les frais de Douane avant la distribution du colis.
Par contre j'ai envoyé un courrier, hélas sans réponse.....c'est bien dommage. C'est moins sympa.....Une étoile en moins!
17 janvier 2026
Réponse de CreationWatches
Dear Customer,
Thank you very much for taking the time to share your experience.
We’re glad to hear that the customs fees were reasonable and that Colissimo offered a more affordable option compared to DHL. We also appreciate your understanding regarding the delivery time, as international shipping can sometimes take longer due to customs procedures beyond our control.
That said, we’re truly sorry to hear that you didn’t receive a reply to your letter. We completely understand your disappointment — communication is important to us, and this is certainly not the experience we want our customers to have.
Please accept our sincere apologies for this oversight. If you’re still waiting for assistance, we would be more than happy to help you directly — feel free to contact us again through our customer support channel so we can look into this properly.
Thank you again for your honest feedback. It helps us improve and do better for our customers.
Best regards,
Sally
ATTENTION aux droits de douane
Choix et tarifs à priori intéressants. Des avis plutôt positifs sur Trustpilot.... Mais, Ô surprise : Obligé de régler 15 € au facteur pour la remise du paquet...
Oui, 15 € de droit de douane sur une montre Casio à 32 €, c'est un peu...."chaud". D'autant plus que je ne le vois indiqué nulle part sur ma commande....
Donc, faites attention !
Je complète...
Suite à cet avis, j'ai été contacté par le Vendeur qui me propose un geste commercial. Effectivement, si on regarde bien les documents officiels du site, on peut trouver à "expédition" et en bleu la possibilité de droits de douane. Voilà ce que c'est de ne pas tout lire....
C'est suffisamment rare pour que je le signale et du coup, je relève ma note de 2 à 4 étoiles.
19 janvier 2026
Avis spontané
Réponse de CreationWatches
Dear Pierre,
We sincerely apologize for the inconvenience you experienced with customs fees.
We would like to clarify that our product prices do not include VAT or taxes.Unfortunately, customs duty charges are determined by your country’s authorities, and we have no control over them.
This information is clearly mentioned on our website, including next to shipping options, in the terms and conditions, shipping information, and FAQs.Please understand that we cannot predict when or how much these charges may apply.
Shipping fees are covered by us, but import duties are the responsibility of the buyer, as imposed by local customs authorities.
We truly regret any confusion this may have caused.Our team has reached out to you to provide further clarification.Kindly check your inbox for our email.
You can also contact us directly at cs@creationwatches.com
for any assistance.
We value your understanding and thank you for your patience.
Thank you for shopping with us, and we hope to serve you better in the future.
Warm regards,
Sally
Belles montres
Belles montres, conformes à la description du site. Prévoir 20% de plus pour les frais de douane (si livraison par colissimo, payable directement sur le site de la Poste).
17 janvier 2026
Avis spontané
Réponse de CreationWatches
Dear Customer,
Thank you so much for your wonderful review! We’re delighted to hear that you loved the watches and that they matched the description on our website.
We also truly appreciate you highlighting the customs fees — this information is very helpful for future customers. Please don’t hesitate to reach out if you need any assistance with a future order.
Thank you again for your support and trust!
Best regards,
Sally
Plusieurs commandes
Plusieurs commandes. Toujours satisfait ! Produits originaux. Je recommande. Livraison sous deux semaines en poste standard évite les frais supplémentaires
5 janvier 2026
Avis spontané
Réponse de CreationWatches
Dear Sebastien,
Thank you sincerely for taking the time to share your valuable feedback with us.
We are truly pleased to learn that your recent watch purchase from our store brought you satisfaction and that our service was able to meet your expectations. Ensuring a seamless and enjoyable experience for all our customers is at the core of our mission.
We are dedicated to upholding this standard of excellence and eagerly look forward to the opportunity of serving you once again in the future. Should you require any further assistance or have any questions, please do not hesitate to contact us at cs@creationwatches.com . We are always here to assist you!
Best regards,
Sally
Nice watches and fast delivery
Nice watches and fast delivery,very serious webshop with attractives prices, watches are New and genuine.
8 janvier 2026
Réponse de CreationWatches
Dear Lionel,
Thank you for taking the time to provide us with your feedback!
We are delighted to hear that you enjoyed your recent watch purchase from our store and that our service met your expectations. Ensuring a seamless and enjoyable experience for our customers is always our top priority.
We are committed to maintaining this standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or need assistance, feel free to reach out to us at cs@creationwatches.com . We are here to help!
Best Wishes,
Sally
À fuir 🚨🚨🚨
À éviter. Des frais de douane sont réclamés après la commande, sans notification préalable.
Grosse arnaque
8 janvier 2026
Avis spontané
Réponse de CreationWatches
Dear Celine,
We're sorry to see your negative feedback and would like to address your concerns.
Our product prices do not include VAT or taxes, as clearly stated on our website - on product pages, shipping options, terms and conditions, and FAQs.
Unfortunately, we have no control over customs duty charges, as these are determined entirely by your local customs authorities. We cannot predict when or how much these charges may occur, as it varies by country and is at the discretion of your customs officials.
As mentioned on our website, while we cover the shipping fees, any import duties remain the responsibility of the buyer. These charges are imposed by your country's authorities and are beyond our control.
We understand this may have been unexpected and impacted your experience with us.
We request you to please contact us at cs@creationwatches.com for any further assistance and clarification. We're committed to helping resolve your concerns in the best way possible.
Best Regards,
Sally
Très bonne expérience
Je recommande le site CreationWatches. J’ai passé deux commandes différentes et, dans les deux cas, j’ai reçu les montres plus rapidement que le délai annoncé.
Les montres (des Casio) sont proposées à des prix attractifs, bien emballées, et livrées dans une boîte générique. Les produits sont authentiques, neufs et conformes à la description.
Attention : la TVA (20 %) n’est pas incluse dans le prix affiché et doit être réglée à la livraison, avec des frais de dossier (8 € dans mon cas). En le sachant à l’avance, l’expérience est très satisfaisante.
17 septembre 2025
Réponse de CreationWatches
Dear Coline,
Thank you for taking the time to share your valuable feedback with us.
We are thrilled to learn that your recent watch purchase from our store exceeded your expectations, and our service contributed to your satisfaction. Ensuring a seamless and enjoyable experience for our customers is of paramount importance to us.
We are deeply committed to upholding this standard of excellence, and we eagerly look forward to the privilege of serving you again in the future. Should you have any inquiries or require assistance, please do not hesitate to contact us at cs@creationwatches.com . We are at your service.
Warm regards,
Sally
Joli modèle parfaitement conforme à son…
Joli modèle parfaitement conforme à son descriptif et expédition réellement ultra rapide. Les prix restent très intéressants malgré les frais de douane. Je recommande chaleureusement ce site, clair et sérieux.
28 décembre 2025
Réponse de CreationWatches
Dear Customer,
Thank you for taking the time to share your valuable feedback with us.
We are thrilled to learn that your recent watch purchase from our store exceeded your expectations, and our service contributed to your satisfaction. Ensuring a seamless and enjoyable experience for our customers is of paramount importance to us.
We are deeply committed to upholding this standard of excellence, and we eagerly look forward to the privilege of serving you again in the future. Should you have any inquiries or require assistance, please do not hesitate to contact us at cs@creationwatches.com . We are at your service.
Warm regards,
Sally
Prix défiant toutes concurrences
Colis reçu en quelques jours, prix défiant toutes concurrences (Près de 50 % sur le moins cher du marché)
Très sérieux, recommande ce site les yeux fermés
5 décembre 2025
Avis spontané
Réponse de CreationWatches
Dear Jean,
Thank you for taking the time to share your valuable feedback with us.
We are thrilled to learn that your recent watch purchase from our store exceeded your expectations, and our service contributed to your satisfaction. Ensuring a seamless and enjoyable experience for our customers is of paramount importance to us.
We are deeply committed to upholding this standard of excellence, and we eagerly look forward to the privilege of serving you again in the future. Should you have any inquiries or require assistance, please do not hesitate to contact us at cs@creationwatches.com . We are at your service.
Warm regards,
Sally
Réponse de CreationWatches
Dear Lucette,
We extend our sincere appreciation to you for sharing your feedback with us.
Your satisfaction with your recent watch purchase from our store and our service meeting your expectations are sources of great pride for us. Ensuring a seamless and satisfying experience for all our customers is fundamental to our values.
We remain steadfast in our commitment to maintaining this level of excellence. We eagerly anticipate the opportunity to serve you again in the future. Should you require any further assistance or have any questions, please feel free to reach out to us at cs@creationwatches.com . We are always here to assist you!
Warm regards,
Sally
Pas de boîte casio.
Pas de boîte casio.
Emballage douteux et taxe à payer lors de la livraison.
Fausse montre
25 décembre 2025
Réponse de CreationWatches
Dear Dorian,
Thank you for reaching out, and we sincerely apologize for the inconvenience you have experienced.
We would like to clarify that you chose the registered shipping method, which entitles you to receive the unbranded but authentic box. To receive the original Casio box, a small additional fee is required.
Regarding the taxes, please note that our product prices do not include VAT or tax. Unfortunately, we do not have control over customs duty charges, as these are determined by your local customs authorities. This information is clearly stated on our website, particularly on the product page next to the selected shipping options, as well as in our terms and conditions, shipping information, and FAQs.
Our team has reached out to you via email, and we kindly ask you to elaborate on your concerns that led you to believe the watch is fake. Please be assured that we are committed to finding the best possible solution for you.
Feel free to contact us at cs@creationwatches.com if you have any further questions or need assistance. We are here to help.
Best Regards
Sally
Taxes internationales
J'ai du payer 13 euros de taxe à réception de mon paquet ce qui n'était pas mentionner lors de mon achat sur internet.
25 décembre 2025
Réponse de CreationWatches
Dear Sophie,
We sincerely apologize for the inconvenience regarding the customs fees you incurred.
We would like to clarify that our product prices do not include VAT or taxes. Unfortunately, we do not have control over customs duty charges, as these are determined by your local customs authorities. This information is clearly stated on our website, particularly next to the shipping options and across multiple sections, including our Terms & Conditions, Shipping Information, and FAQs.
Please note that we are unable to predict when or how much these charges may occur, as they are entirely at the discretion of your country’s customs authority. While we cover the shipping fees, any import duties or taxes imposed by customs are the responsibility of the buyer.
If you have any further questions or need assistance, please feel free to contact us at cs@creationwatches.com. We are here to help.
Best Regards
Sally
Horrible je n’ai toujours pas reçu ma…
Horrible je n’ai toujours pas reçu ma commande
25 décembre 2025
Réponse de CreationWatches
Dear Jonathan,
Thank you for your feedback, and we sincerely apologize for the inconvenience you are experiencing.
We would like to inform you that, based on the tracking information, your package has been delivered to your mailbox. Our team has reached out to check with your local post office regarding the situation, and we are actively working on a resolution.
Please allow us some time to gather more information, and we will keep you updated. If you have any further questions or concerns, feel free to reach out.
Thank you for your understanding.
Best Regards
Sally
Article magnifique
Article magnifique
Livraison rapide
Malheureusement il y a eu des frais supplémentaires pour la livraison
24 décembre 2025
Réponse de CreationWatches
Dear Jeremy,
Thank you so much for your kind words about the item and our fast delivery — we’re really pleased to hear you were happy with your purchase. We’re sorry for any inconvenience caused by the additional delivery charges and appreciate your feedback, as it helps us continue to improve our service. We truly value your support and hope to welcome you back again soon.
Best Wishes,
Sally
Une honte ,des frais de douanes de…
Une honte ,des frais de douanes de 91e..
Ne commandez jamais
19 décembre 2025
Avis spontané
Réponse de CreationWatches
Hello Jerome,
Thank you for taking the time to share your feedback. We are sorry to hear about your disappointment.
Please note that customs duties, VAT, and import taxes are determined by the destination country’s customs authorities and are not set, collected, or controlled by us. These charges are applied by local regulations once the shipment reaches the destination country.
For full transparency, this information is clearly mentioned prior to purchase on the product page, during checkout, and in our FAQ section, so customers can make an informed decision before placing an order.
We understand that unexpected charges can be frustrating, and we regret the inconvenience caused. However, as these fees are outside our control, we are unable to influence or waive them.
Thank you for your understanding.
Thank you,
Sally
Bons prix et livraison parfaite…
17 décembre 2025
Réponse de CreationWatches
Dear Jerome,
Thank you for taking the time to share your valuable feedback with us.
We are thrilled to learn that your recent watch purchase from our store exceeded your expectations, and our service contributed to your satisfaction. Ensuring a seamless and enjoyable experience for our customers is of paramount importance to us.
We are deeply committed to upholding this standard of excellence, and we eagerly look forward to the privilege of serving you again in the future. Should you have any inquiries or require assistance, please do not hesitate to contact us at cs@creationwatches.com . We are at your service.
Warm regards,
Sally
Magnifique montre
Magnifique montre ! Entièrement satisfait, je recommande cette marque 👍🏻
18 décembre 2025
Réponse de CreationWatches
Dear Gerard,
Thank you for taking the time to share your valuable feedback with us.
We are thrilled to learn that your recent watch purchase from our store exceeded your expectations, and our service contributed to your satisfaction. Ensuring a seamless and enjoyable experience for our customers is of paramount importance to us.
We are deeply committed to upholding this standard of excellence, and we eagerly look forward to the privilege of serving you again in the future. Should you have any inquiries or require assistance, please do not hesitate to contact us at cs@creationwatches.com . We are at your service.
Warm regards,
Sally
Satisfait mais...
J'ai acheté cette G-Shock GMA-S2100GA-1A à un prix prix intéressant mais la taxe de 21€ à la livraison fait que j'aurais pu la trouver sur un site français au même prix. Donc pas vraiment de bénéfice. J'ai acheté 3 montres chez Création Watches auparavant sans avoir payé cette taxe. Je ne retournerais plus sur ce site, dommage
17 décembre 2025
Avis spontané
Réponse de CreationWatches
Dear Sylvain,
Thank you for sharing your feedback on Trustpilot. We are sorry to hear about your experience regarding the additional shipping tax.
We want to clarify that our product prices do not include VAT or taxes. Unfortunately, we do not have control over customs duty charges, as these are determined by your local customs authorities. This information is clearly stated on our website, particularly on the product page next to the selected shipping options (Duties/Taxes + Clearance fees collected at delivery), as well as in our Terms and Conditions, Shipping Information, and FAQs.
It's important to note that we cannot predict when or how much these charges may occur, as they are entirely at the discretion of your country's customs authority. While we cover the shipping fees, any import duties are the responsibility of the buyer, imposed by customs authorities, over which we have no control.
We appreciate your understanding and hope you might reconsider us in the future. Please feel free to get in touch for any further assistance.
Best regards
Sally
Réponse de CreationWatches
Dear Philippe,
Thank you for taking the time to share your valuable feedback with us.
We are thrilled to learn that your recent watch purchase from our store exceeded your expectations, and our service contributed to your satisfaction. Ensuring a seamless and enjoyable experience for our customers is of paramount importance to us.
We are deeply committed to upholding this standard of excellence, and we eagerly look forward to the privilege of serving you again in the future. Should you have any inquiries or require assistance, please do not hesitate to contact us at cs@creationwatches.com . We are at your service.
Warm regards,
Sally
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En savoir plus sur les différents types d'avis.
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