Had a really great experience with the Crest team. The communication to get everything booked was very easy, with transparency around prices and expectations. Team met turn around time as promised. Re... Voir plus
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Lisez les avis des autres
After a longer than usual house purchase and sale for various reasons, our initial valuation expired days before we were due to complete. Crest (who had been great first time around too, especially du... Voir plus
L'entreprise a répondu
Thoroughly recommend. Initial valuation was arranged quickly and easily and was returned in a timely manner. Ended up requiring an extension at very short notice and having contacted them in the morni... Voir plus
L'entreprise a répondu
We paid 799 pounds for a home survey before buying the property. When we moved in we found out that the washing machine couldn't connect, the hot shower didn't work and the house didn't have a way t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Crest Chartered Surveyors is a highly trusted surveying firm made up of well-qualified and respected surveyors, all handpicked members of the Royal Institution of Chartered Surveyors (RICS). This means that we can always provide the quickest and most cost-effective solutions for your survey and valuation needs, whilst maintaining a high quality of service. Buying or selling a property is a big financial commitment and choosing the right survey will help save money and time whilst also getting you the best value for price. That is why our philosophy is to offer specialist expertise in this area, enabling buyers negotiate a better price and enabling sellers get the best sale price as well. We have quality and experienced surveyors who are committed to upholding RICS standards in all their surveys and provide the best customer service possible.
Coordonnées de contact
63-66 Hatton Garden, Fifth Floor, Suite 23, EC1N 8LE, Holborn, London, Royaume-Uni
- 02039401118
- info@crestsurveyors.co.uk
- www.crestsurveyors.co.uk
4,4
Excellent
161 avis
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The surveyor (Ben Okoye) was superb
The surveyor (Ben Okoye) was superb, very comprehensive and very kind and available to answer my questions on the phone, he is a great asset!
24 octobre 2020
Réponse de Crest Chartered Surveyors
Dear Furnari
Thank you for taking the time to review the service you received from Crest; Ben is indeed an asset to the Crest team and we will pass your positive comments to him. We hope that your whole journey was exceptional and that the remainder of the property journey was smooth; if you could kindly recommend Crest to colleagues, family, and friends we would all be delighted for another opportunity to provide a 5-star service.
Réponse de Crest Chartered Surveyors
Dear Jane
We are so glad that you found the format of our reports useful; we endeavour to achieve the highest level of customer satisfaction in every area of the service we provide.
Thank you for choosing Crest and we wish you every success on your property journey.
Great service
Great service. Both the survey was carried out quickly and the report provided within the expected timescales.
21 octobre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Valued Customer
Thank you for choosing Crest Surveyors
We are glad that you had a positive experience with us and that we were able to exceed your expectations. We wish you every success on your property journey and hope you return in the near future.
The valuation was carried out quickly…
The valuation was carried out quickly and the report was sent through in the confirmed timescale.
1 octobre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Jenny
Thank you for your 5-star rating of the service you received from Crest
We are overjoyed that you felt our commitment to customer satisfaction because it is a key part of our company values.
We wish you all the best on your property journey and look forward to providing you with another excellent service.
Réponse de Crest Chartered Surveyors
Dear Stanley
Thank you for your 5-star review
We are so glad you had a positive experience with Crest and we would be extremely grateful for your recommendations to family, friends, and colleagues.
We wish you every success on your current property Journey
good and efficient
Over all is very good and efficient service. Just a bit minor mistake on the paperwork, and correct it immediately on the same day. It’s a good choice and deserve to choose again. Thanks.
28 septembre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Shelly
Thank you for taking the time to review the service you received from Crest
We are so glad that we were able to provide you with an efficient service and that we were responsive to your needs .
We look forward to the next opportunity to provide you with an excellent service
Your survey report on 16a Wood St. Wallingford
I have read 2/3 of your survey repor
21 septembre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Barbara
Thank you for your 5-star review of our service
We wish you every success on your current journey and we hope to be of service to you again soon.
Would definitely recommend
Would definitely recommend. Good value for money, appointment arranged much quicker than others who were quoting a higher price and detailed report provided.
20 septembre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Natalie
Thank you for choosing Crest Surveyors; We are so glad that we were able to exceed your expectations and you found us competitive on every level.
We wish you all the best on your property journey and please don't forget to spread the word about the 5-star service you received from Crest.
I can’t stress enough how amazing Crest…
I can’t stress enough how amazing Crest were!!! They have very competitive pricing, arranged a survey very quickly (everywhere else was offering 2-3 week waiting time and they arranged one in a few days). The surveyor also identified a problem with the lease after not being able to access the loft. After the vendor dropped off the keys the surveyor went back free of charge to complete the survey, which I was very impressed with as it wasn’t their fault at all that they hadn’t been able to access the loft. Anu was extremely helpful throughout and responded quickly to calls/emails. The report was emailed to me 2 working days after the survey was completed. So basically everything was great! I will be recommending them to everyone. Thank you very much!
17 septembre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Emily
Thank you for taking the time to provide us with such detailed feedback.
This is exactly what we are about at Crest Surveyors; we always go above and beyond to ensure that our clients receive the very best. We are so delighted that your expectations were exceeded on every level from start to finish.
Thank you for sharing your experience with the world; we would be grateful if you could recommend us to your family and friends so we have another opportunity to exceed expectations. We wish you all the best for the future and look forward to being of service to you once again.
Fast and efficient
Fast and efficient, did exactly as specified! Would recommend to others.
16 septembre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Naomi
Thank you for choosing Crest and taking the time to provide us with a 5-star rating
Customer satisfaction is of upmost importance to Crest so we are glad that you have felt the impact of our commitment to put our customers first. As promised, If you could kindly recommend us to family, friends and colleagues it would be very much appreciated . We wish you all the best on your property journey and look forward to being of service again in the near future.
Good efficient service.
An appointment was promptly arranged. The surveyor kept us informed of when he was going arrive and we received a concise and clear report within one week. I couldn't really ask for more!
7 septembre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Mrs Gibson
Thank you for taking the time to provide us with feedback.
We are glad to hear that you had a positive experience with Crest and thank you once again for choosing us.
We wish you all the best on your property journey and for the future and we look forward to another opportunity to provide you with a 5-star service; Please be encouraged to recommend us to your friends and family.
Crest provided a professional service…
Crest provided a professional service at a very effective price, will use again Thank you.
7 septembre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Sam
Thank you for your 5- star review of the service you received from Crest; your feedback is extremely valuable to us as it is an essential tool that keeps us achieving customer satisfaction.
We are so glad that you had a positive experience with Crest and we wish you all the best on your property journey. Please be encouraged to spread the word about Crest; reliability and affordability is crucial in these unprecedented times.
Very happy! Fast, Professional, Responsive and good value
I was on the lookout for a surveyor who could arrange to have a HomeBuyer report completed ASAP. During COVID this was pretty tough as most other surveyors were fully booked until the first or second week of September (3 - 4 week wait time).
Crest managed to fit me in 2 weeks earlier than anyone else.
There was one minor problem where I approved a quote but was not contacted to make payment, This delayed the survey date by a couple of days. When I raised this it was resolved very quickly. Crest stated it was due to the volume of work as the property market is going a bit mad at the moment.
Everyone I spoke to over the phone or email was polite, professional and friendly. They were very responsive to my enquiries often responding after their working hours were officially over.
Special shout out to Anu who replied to my calls and queries with lightning speed and even spent some time after 5pm managing my requests. It was much appreciated and Anu helped secure a new survey date at the earliest opportunity. Top notch customer service.
The survey results came back well within the 5 day window and the costs were slightly cheaper than some of the other quotes in the area.
I would definitely recommend using this company and they will be my first choice if I decide to relocate in the future!
3 septembre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Louis
Thank you for taking the time to provide us with such detailed feedback.
As you have so wonderfully complimented; Customer service and competitiveness is of upmost importance to us at Crest therefore we embrace feedback because we value its importance in helping us to serve our customers better. In these unprecedented times it is even more important that we look after our customers because we are all feeling the impact of the pandemic together; so kindness and efficiency goes a long way while we all return to normality.
We are always on the look out for opportunities to provide a 5-star service so we would be delighted to be of assistance to you again if you decide to embark on another property journey.
In the meantime if you could kindly recommend our services to family, friends, and colleagues we would be so grateful .
From the whole team at Crest; We sincerely wish you all the best on your property journey and every success for the future.
Great service
Great service, very quick response, wouldn't hesitate to use again or recommend!
1 septembre 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Happy Customer
Thank you for your 5-star review of the service you received from Crest
We are so glad that you had a positive experience ; it was a pleasure to be of service to you and we wish you all the best on your property journey. We would be grateful if you could pass your positive recommendations to your family, friends and colleagues for another 5 star service.
Crest provided excellent customer…
Crest provided excellent customer service- I needed to arrange a valuation in a short time frame and they were great every step of the way from booking the appointment through to receiving the report. I would highly recommend!
18 août 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Anna
Thank you for taking the time to provide us with a 5-star review of our service
Customer service is of upmost importance to us at Crest, so we are glad that you felt the impact of our efforts. If you could kindly extend your recommendations to family, friends, and colleagues it would be very much appreciated. We wish you all the best on your property journey and hope you have an opportunity to return to us in the near future.
Very efficient and good service
18 août 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Shaila
Thank you for taking the time to review the service you received from Crest.
You are highly valued as a customer and we are grateful for the recognition of our efficient service. We wish you all the best for the future and we hope to soon have an opportunity to provide you with another 5-star service.
Excellent communication ahead of the…
Excellent communication ahead of the survey and producing the report. Very thorough and detailed report. Great service would definitely recommend.
30 juillet 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear valued Customer
Thank you for taking the time to rate the service you received from Crest. We pride ourselves on providing exceptional customer service so please expect nothing but the best from every member of our team. Kindly recommend our great services to family, friends, and colleagues as promised.
HomeBuyers & Valuation Survey
Excellent service received from Crest in obtaining a RICS HomeBuyers and Valuation report for a prospective home purchase. Price was reasonable compared to other companies and most of all, the Chartered Surveyors report findings and recommendations helped to provide the due diligence we were looking for in terms of property condition and valuation from an independent perspective.
Anu was particularly helpful from start to finish In clarifying the services offered by Crest, coordinating the survey, dealing with queries with the Chartered Surveyor and issuing the final report, all in a short space of time.
30 juillet 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear valued Customer
Thank you for your positive feedback
Customer satisfaction is of upmost importance to us at Crest so we are glad that you were able to feel the impact of our efforts
We will extend your positive comments to Anu and we wish you all the best on your property journey.
Appreciation/Excellent
Excellent, professional, quintessentially executed. Mr. Thomas A.exceeded our expectations plus the operation office staff delivered efficiently.
Definitely you are now one of our preferred outlets for related briefs.
Thanks
A J O.
30 juillet 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear AJO
Thank you for taking the time to give us feedback
We will pass your positive comments to our wonderful surveyor Thomas. We look forward to hearing from you soon and look forward to maintaining an excellent relationship.
I contacted crest surveyors for a house…
I contacted crest surveyors for a house valuation. This was carried out within a week as they deliver within the promised date. Quite impressed and thanks to Anu and team for sorting this out.
30 juillet 2020
Avis spontané
Réponse de Crest Chartered Surveyors
Dear Oladeji
Thank you for your 5 star service review
We are extremely pleased that Crest exceeded your expectations. We pride ourselves on fulfilling the promise we make to our customers because we value them highly.
If you could kindly extend your good recommendations to family, friends, and colleagues it would be very much appreciated.
It was a pleasure being of assistance to you and we wish you all the best for the future.
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