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Lisez les avis des autres

Noté 5 sur 5 étoiles

All the items I have purchased have been really great quality. I ordered leggings, the northwest hoodie, the essential tee and 2 rowing suits and all have been really comfortable and look great!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great kit, good fabric and fit. More importantly responsive and kind team behind the brand. THANK YOU for your recent help - so much appreciated

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a Hi-Viz Gilet last year. Exactly what I was looking for to use both in a boat and on the bike. Excellent quality, correct sizing, delivered on time. I also found the telephone advice when buyi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Things arrived, but communication about delivery was confusing and sometimes sent after things had already been delivered. Kit looks fine, but some more info on leg length and rower height in size cha... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport (activewear)
  2. aussi dans
  3. Magasin de vêtements
  4. Magasin de vêtements de sport

Écrit par l'entreprise

Back in 2000 we began life as a kit shop and juice bar set up for local rowers in Putney. Today we're producing performance training and racing clothing for rowers, runners & general outdoor lovers across the world. Our company is founded on passion, determination and innovation. It’s derived from our heritage in rowing and it's at the heart of everything we do – in our attention to detail, our considered approach to product design and fabrics, and our genuine love of the outdoors. It’s what sparked the idea behind the brand and it’s what drives us forward – like every great athlete – to work hard and to be the best at what we do. Come take a look.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

226 avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(226)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

High quality kit in club colours

High quality kit in club colours! When it's a club kit order, things do take a little longer, but the level of service is excellent, as are the products. It's always good to see what offers there are too.

25 avril 2025
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback.

As a small team it means a lot to us all to hear good things about great product quality and customer service.

Thanks
The Crewroom Team

Noté 5 sur 5 étoiles

Customer service was so so helpful

Customer service was so so helpful, amazing team, can’t wait for my top to get here

12 mars 2025
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback, we do appreciate it.

It means a lot to the whole team to hear good things about the service they provide.

Thanks

Crewroom

Noté 5 sur 5 étoiles

Speedy delivery and great quality…

Speedy delivery and great quality products.

24 février 2025
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback, we do appreciate it.

It means a lot to the whole team to hear good things about product quality and the service the team provide.


Crewroom Team

Noté 1 sur 5 étoiles

2 weeks ago I placed the order and…

2 weeks ago I placed the order and still no delivery

27 janvier 2025
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Réponse de Crewroom

Thanks for your review regarding your order placed on 27th January.

I have just checked the tracking of your order and its showing as delivered at 11.35am on 29th January . I will email across the screen shot of the tracking details, please do respond to the email if you cannot locate your parcel from the photograph supplied.

I hope when you are united with your garment you will consider reviewing the one star rating given.

Noté 4 sur 5 étoiles

Hi Viz Gilet

Hi Viz Gilet. Nearly perfect, basics great but needs more reflective stuff on it for rowing in dark/ low light conditions and big mesh pocket on the back to hold water bottle/ seat pad etc

25 janvier 2025
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Réponse de Crewroom

Thanks so much for your feedback, and glad your enjoying your Hi Viz Gilet.

I have passed your comments onto our designer to review when she looks at the next round of design modifications/upgrades.

Happy Training.

The Crewroom Team

Noté 5 sur 5 étoiles

Superb quality and service

25 décembre 2024
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback.

As a small team it means a lot to us all to hear good things about great product quality and customer service.

Thanks
The Crewroom Team

Noté 5 sur 5 étoiles

Fantastic variety of rowing clothing…

Fantastic variety of rowing clothing and goodies. The lightweight splashproof jackets are a gem, as are the all-in ones. Very good quality lycra - lasts very well.

3 janvier 2025
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback, as a small team we really do appreciate it.

It means a lot to the whole team to hear good things about product quality. Happy Training


The Crewroom Team

Noté 5 sur 5 étoiles

Great Quality

The quality of their rowing kit is very good, I recently got the new ergo rowing suit and a base lost, both are extremely comfortable and would highly recommend!

6 janvier 2025
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback, and glad your loving the new ergo suit.

It means a lot to the whole team to hear good things about product quality. Happy training.


The Crewroom Team

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery
1st class products and quality

30 décembre 2024
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback, we do appreciate it.

It means a lot to the whole team to hear good things about product quality the service the team provide.


Crewroom Team

Noté 5 sur 5 étoiles

Cloth quality is always good

Cloth quality is always good, especially the all-in-ones and trousers. Flexible and durable

28 décembre 2024
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback, we do appreciate it. It means a lot to the whole team to hear good things about product quality.


Crewroom Team

Noté 1 sur 5 étoiles

new design unwearable


delivery and service were fine, but the redesigned rowing leggings are hopeless. incredibly tight on the waist and unwearable. suggest you look again at the design

27 décembre 2024
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Réponse de Crewroom

Thanks for your order placed on the 27th December and delivered next day.

I am sorry you are not happy with the new rowing leggings, we will let our designer know your feedback. Do return them to us and we can process a refund.

We do have some stock of the old style rowing legging if you would like to exchange them and we also have stock of the HOCR legging, same style as the old rowing legging and the HOCR leggings are currently in the sale.

https://www.crewroom.co.uk/products/the-hocr-rowing-legging-womens

Thanks again for the feedback.

Noté 5 sur 5 étoiles

Quick turn around of the order and…

Quick turn around of the order and decent product, would recommend.

25 novembre 2024
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Réponse de Crewroom

Thanks so much for your feedback, it means a lot to the team to hear good things about product quality and service.
Team Crewroom

Noté 3 sur 5 étoiles
Logo de Crewroom

Réponse de Crewroom

Hello

We are sorry to learn that you have not received your order that was despatched on the 25th November. We will follow this up with our courier to understand the issue and resolve for you. In the meantime if you have any further queries do please email the team on stores@crewroom.co.uk

Thanks

The Team at Crewroom

Noté 5 sur 5 étoiles

Have just bought the HOCR rowing suit…

Have just bought the HOCR rowing suit and leggings and they are absolutely brill! Incredible comfy, look amazing especially in the rowing suits case, and you can really feel the difference on an erg especially for a longer ut2!

Are great for use both indoors and outdoors and think they are absolutely fab! Highly reccomend!!!

26 novembre 2024
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks so much for the feedback, as a team we take a lot of care in designing and producing quality kit and love receiving positive feedback on what we are doing.

Happy training.

Team Crewroom

Noté 5 sur 5 étoiles

First may I say the rowing clothes I…

First may I say the rowing clothes I have bought are great. They really meet the needs of any rower. The long sleeve tech shirts fit really good. I have been so happy with all my clothing. I will also share that the staff at the regattas are just wonderful. They took the took the time to go over what size I needed and just spent the time getting to know me. Great customer service. I would recommend buying their clothing =. Well worth it!!

18 octobre 2024
Avis spontané
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Réponse de Crewroom

Thanks so much for taking the time to feedback on our fabulous team and great quality kit .

It means a lot.

Team Crewroom

Noté 1 sur 5 étoiles

Con artists - avoid!

Con artists - avoid!
Sub standard over-priced gear which can surely be bought for a lot less elsewhere.
Also, advertising “deals” which do not exist!
Will be looking to contact Trading Standards accordingly.

19 novembre 2024
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Hello Russ,

I’m concerned that you think of us as con artists, could you possible explain why you are contacting trading standards?

Do you have the correct company?

Noté 1 sur 5 étoiles

I never received my purchased product

I never received my purchased product. I was visited the UK and ordered it in the 3 day timeframe. It never arrived in time and I was back in Australia. When I let the crew room know they refunded the difference in postage.

28 octobre 2024
Logo de Crewroom

Réponse de Crewroom

Thanks for your feedback.

We have checked the tracking of your delivery and it’s looks like it has been delivered to the address on the order so we do hope you have managed to be reunited with your parcel .

Do please email on stores@crewroom if this is not the case .

Thanks Team Crewroom

Noté 1 sur 5 étoiles

Kit wasn’t delivered on time had to go…

Kit wasn’t delivered on time had to go and collect it before I was about to race even though they said it would be delivered the week before. My cap didn’t get delivered till a week after the competition. Had quite a few problems but the kit is good quality

26 septembre 2024
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Réponse de Crewroom

Glad to hear the kit is of good quality and hope you had a great weekend of racing .

The race kit was all delivered direct to the team manager 2 weeks before the event .

For the additional item's purchased by members of the team we were able to provide these earlier than expected and it was so kind of you to offer to collect from the store so the team members could have the majority of the extra kit ordered for race weekend .

Team Crewroom


Noté 5 sur 5 étoiles

Great products

Great products, quick delivery.

25 septembre 2024
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback, it means a lot to the team to hear good things about product quality and quick service

Team Crewroom

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