All the items I have purchased have been really great quality. I ordered leggings, the northwest hoodie, the essential tee and 2 rowing suits and all have been really comfortable and look great!
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great kit, good fabric and fit. More importantly responsive and kind team behind the brand. THANK YOU for your recent help - so much appreciated
L'entreprise a répondu
Bought a Hi-Viz Gilet last year. Exactly what I was looking for to use both in a boat and on the bike. Excellent quality, correct sizing, delivered on time. I also found the telephone advice when buyi... Voir plus
L'entreprise a répondu
Things arrived, but communication about delivery was confusing and sometimes sent after things had already been delivered. Kit looks fine, but some more info on leg length and rower height in size cha... Voir plus
À propos de l'entreprise
- Magasin de vêtements de sport (activewear)
- aussi dans
- Magasin de vêtements
- Magasin de vêtements de sport
Écrit par l'entreprise
Back in 2000 we began life as a kit shop and juice bar set up for local rowers in Putney. Today we're producing performance training and racing clothing for rowers, runners & general outdoor lovers across the world. Our company is founded on passion, determination and innovation. It’s derived from our heritage in rowing and it's at the heart of everything we do – in our attention to detail, our considered approach to product design and fabrics, and our genuine love of the outdoors. It’s what sparked the idea behind the brand and it’s what drives us forward – like every great athlete – to work hard and to be the best at what we do. Come take a look.
Coordonnées de contact
Crewroom HQ, Embankment Studios Putney, SW15 1LB, London, Royaume-Uni
- 020 8877 3888
- enquiries@crewroom.co.uk
- www.crewroom.co.uk
4,3
Excellent
226 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I bought what was described as Padded…
I bought what was described as Padded Ergo Shorts, however they are cycling shorts. The padding is in the completely wrong place for the Ergo, but perfect for cycling, in fact the positioning of the padding is exactly the same as my cycling shorts.
25 février 2026
Réponse de Crewroom
Thanks for your feedback which we will make sure is passed onto the design team.
We are sorry to learn your not happy with the ergo shorts which since launch have been really well received.
I can confirm we have received your return and refunded you, back to the card you used on payment.
Kind Regards
The Crewroom Team
Great help designing and buying visors
Great experience with Crewroom procuring and personalising visors for our boat club. The team were super efficient with designs, and the final products look really good.
16 février 2026
Avis spontané
Réponse de Crewroom
Thanks so much for the feedback , we really appreciate it
From the Crewroom Team
Quality is great
Quality is great. But I ordered a High Viz shirt and received a white one instead.
26 janvier 2026
Réponse de Crewroom
Update.10/02/26
Polina, the team in the shop have emailed last week to be able to resolve this error, would you be able to reply.
Thanks
Crewroom Team
Polina
Thanks for your feedback and sorry to learn that the wrong colour garment has been sent out to you.
The Shop Team will be in contact via email with you to resolve.
Once again apologies for the error.
Team Crewroom
Réponse de Crewroom
Thanks so much for taking the time to leave a review.
It means a lot to the whole team to get positive feedback especially during this exceptionally busy period where many parcels, despite speedy despatch, can get held up in various depots waiting for final delivery.
Thanks again
Crewroom Team
Great gear that I was unaware of
Great gear that I was unaware of. Striking and practical
24 novembre 2025
Réponse de Crewroom
Thanks so much for your feedback and we are thrilled you like our gear.
Do spread the word!
Thanks again for taking the time to feedback.
Crewroom Team
Réponse de Crewroom
Thanks so much for taking the team to feedback.
It means a lot to our small team to know they and our products are appreciated.
Thanks
Crewroom Team
All as promised
27 octobre 2025
Réponse de Crewroom
Malcolm
Thanks so much for taking the time to review Crewroom.
Its means a lot to the whole team to know we are delivering product and service "as promised"
Crewroom Team
Essential Igloo Jacket
I ordered an Essential Igloo Jacket, during the dry summer, and was looking forward to using it.
When the rain finally came, I put it on, the zip was difficult to do up but that didn’t bother me too much. After a little while being in the rain I found that water had seeped through the seams and it wasn’t particularly windproof.
I was told that the zip was why it was in the sale, which I’m willing to accept. What I’m not willing to accept is that it was advertised as wind and water proof and it actually isn’t.
I was told that I’d had it too long to return it when I’d finally had the chance to test it out. Crewroom weren’t willing to accept the item back to test what I have told them. This is a complete waste of £50 and has left a very bitter taste in my mouth.
31 octobre 2025
Avis spontané
Réponse de Crewroom
Debbie,
Thanks for your feedback regarding one of the items you purchased in July. We appreciate all feedback and ensure this is collated and discussed with the design team and used when we are planning our next ranges.
As we mentioned the fabric used in the jacket is a fabric we have been using for many years across a range of our jackets and have never experienced any issues with its windproof or rainproof qualities.
We hope you were happy with the quality of your other garments you purchased and you may reconsider using the discount code provided for future purchases.
Regards
Crewroom Team
Great kit
Great kit - exactly as seen on website - arrived quickly - easy returns process - will buy again
29 septembre 2025
Réponse de Crewroom
Thanks so much for your feedback.
As a small team it means a lot to us all to get positive feedback on our kit and the service provided.
Stores Team
Crewroom
Réponse de Crewroom
Thanks so much for your feedback.
As a small team it means a lot to us all to get positive feedback on the service provided.
Stores Team
Crewroom
Great Kit, Awful Customer Service
Crewroom's kit is really good quality and a cut above the usual competitors. Nice fit and well made.
Unfortunately, their customer service is awful.
I ordered (#54109) a couple of items I needed quickly on their express 2-day delivery (£7.95). Over a week and a half later, they still haven't come. I've emailed several times, and left phone messages. I eventually managed to get hold of someone, who really didn't seem that bothered and to call back if it hadn't come in two weeks' time.
With service like that, we may as well order from JL or 776 in the US and take the hit on the delivery.
19 août 2025
Avis spontané
Réponse de Crewroom
Graham,
I am sorry that your parcel has not been delivered as it should, not our usual level of customer service. Our express service is via Royal Mail 24 and your parcel was sent correctly on the same day as you placed the order. Royal Mail are generally very good but on this occasion they have failed to update the tracking since despatch and have not responded to our repeated requests for an update.
I have asked the warehouse today to despatch a second parcel to you and will advise of the new tracking details once confirmed.
Many Thanks
Crewroom Team
Pleased
I’m very pleased with the seamless sports bra top. I have scars after an operation and this sits nicely.
28 juillet 2025
Réponse de Crewroom
Thanks so much for your feedback.
As a small team it means a lot to us all to hear good things about the design and quality of our products. The seamless bra is definitely one of our favourite garments.
Thanks
The Crewroom Team
Réponse de Crewroom
Thanks so much for your feedback.
As a small team working hard it means a lot to us all to hear good things about the design and quality of our products along with the great service offered.
Thanks
The Crewroom Team
Réponse de Crewroom
Thanks so much for your feedback.
As a small team it means a lot to us all to hear good things about the service we offer.
Thanks
The Crewroom Team
Great customer service
The article I wanted to buy was only available in 2 sizes, XS and M and while I was ordering somebody must have been a tick faster ordering the M size. I only noticed that I bought an XS size after hitting the "buy" botton. I contacted customer service, got a very quick answer and my order was cancelled and refunded straight away. I bought 2 leggings after this and are very happy with the product and of course the excellent customer service.
26 juin 2025
Réponse de Crewroom
Thanks so much for your feedback.
As a small team it means a lot to us all to hear good things about our customer service. Glad your enjoying the garments that you purchased .
Thanks
The Crewroom Team
Henley Women’s Regatta sweatshirt
Love my new Henley Women’s Regatta sweatshirt, amazing quality and fits perfectly:)
25 juin 2025
Avis spontané
Réponse de Crewroom
Thanks so much for your feedback.
As a small team it means a lot to us all to hear good things about the design and quality of our products.
Thanks
The Crewroom Team
Fast delivery
29 mai 2025
Réponse de Crewroom
Thanks for your feedback, its means a lot when customers take the time to pass on good feedback.
We are pleased your custom printed visors have arrived in plenty of time for your forthcoming race, good luck.
Thanks
The Crewroom Team
quick and effective.
27 mai 2025
Réponse de Crewroom
Thanks so much for your feedback.
As a small team it means a lot to us all to hear good things.
Thanks
The Crewroom Team
Great responsive service - Thank ypu
Thanks so much Crewroom for printing and sending our Visors out ready for the Pilot Gig World Championships in quick time - they looked fabulous. River Teign Rowing Club Ladies Supervets (now world champions) team.
5 mai 2025
Avis spontané
Réponse de Crewroom
Thanks so much for your feedback and congratulations on your World Championship win.
As a small team it means a lot to us all to hear good things about great product quality and customer service.
Thanks
The Crewroom Team
Réponse de Crewroom
Thanks so much for your feedback.
As a small team it means a lot to us all to hear good things about great product quality and customer service.
Thanks
The Crewroom Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.