Cook Taylor Woodhouse Solicitors LTD Avis 

2 384
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This company deserve six stars not five! The customer service we recieved was above excellent. Amanique Ghag whom was our solictor was so very professional, kind, patient and friendly. We are in o... Voir plus

Noté 5 sur 5 étoiles

Sometimes words alone cannot convey the heart's intent. Thank you to the team and thank you especially to Kabinaya who deserves so much appreciation for her support throughout this process. Thank agai... Voir plus

Noté 5 sur 5 étoiles

Purchasing a new-build home in just 6 weeks needs all of the stars to align and a reactive and professional solicitor to get things done which is exactly what Jess Murphy of CookTaylorWoodhouse achiev... Voir plus

Noté 5 sur 5 étoiles

We couldn’t recommend Dhruvit highly enough. From start to finish, the service was highly professional, responsive and supportive throughout our house-buying journey. Dhruvit kept us informed, g... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Avocat spécialisé dans le domaine du transfert des propriétés

Informations provenant de diverses sources externes

Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

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A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(2 384)

577 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional and thorough

Amanique Ghag was very professional and really good at her job. She was supportive and she reassured me, as well as patient with me when I had questions and concerns. I am pleased that it is all completed. I would use the firm again in the future.

10 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Emilie. We're happy to see Amanique being excellent for her clients as usual.
Thanks, CTW

Noté 5 sur 5 étoiles

Anila was so professional and patient…

Anila was so professional and patient with the selling of two of our properties. She had a hard task with the other party and kept her cool. We would highly recommend her to our colleagues. Thank you

22 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see Anila continue to provide excellent service for her clients.
Thanks, CTW

Noté 5 sur 5 étoiles

Mesbah at the Maidstone Office

Mesbah at the Maidstone Office. Without him this would have been horrible experience. But his professionalism and commitment helped us through this emotional experience. We would both lie to thank him.

Mr & Mrs Palmer

28 août 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Steve. Excellent to see that Mesbah providing exceptional service for her clients as usual.
Thanks, CTW

Noté 5 sur 5 étoiles

Alex at Cook Taylor Woodhouse

Happy to say that Alex at Cook Taylor Woodhouse, provided a fantastic service in dealing with my legal matters. I was kept informed at all stages and the process was made relatively simple. Recommended.

21 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Jon. Happy to see that Alex is continuing to provide fantastic service for her clients as always.
Thanks, CTW

Noté 5 sur 5 étoiles

Fantastic service from Alex. Thank you!

Throughout our buying and selling process Alexandra Spillett was absolutely fantastic. She was very professional, helpful and always kept us up to date considering we had a very tricky sale process.
Would definitely recommend the company. Thank you all, especially Alex.

25 août 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Emma. It's great to see Alex being fantastic for her clients as always.
Thanks, CTW

Noté 3 sur 5 étoiles

If you want to wait, great

I wouldn’t normally do reviews but was asked to as ‘every 5-star review helps me significantly’.

I am purely basing this review on my experience with the firm when selling my property and cannot go on what other firms offer; I do feel however that the experience was definitely sub par. I understand that law firms are not necessarily there for great customer service, but a fairly non existent service is worrying.

We accepted an offer on our flat in March however only completed at the end of August. Whilst I can’t speak for what goes on in the background, from what I was hearing from the buyer (who constantly had her solicitors chasing her for CTW’s responses) and the estate agents (who actually recommended CTW), there wasn’t too much happening.

I chased several times but on numerous occasions, was unsuccessful in getting a response that day.

We are pleased that we decided to move to another area of the country, renting, for a short period to ensure we like it and, now that we do, we are imminently looking to buy. CTW will not be the law firm that we will be using purely on this experience.

26 mars 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

We are sorry to hear of the delays associated with your sale and concerns about poor service. As a firm we pride ourselves on providing a polite, professional and proficient service and we always seek to address failings in client care. In general terms, Leasehold sales can be more complex and time consuming than those transactions involving a Freehold property. Leasehold properties typically have a Landlord and managing agent. The involvement of these third parties, who can be slow to respond to correspondence, frequently leads transactions to take longer than a client might originally have anticipated. I would like to express regret if any of these factors, combined with the matters outlined in your review, to adversely affect your experience of selling your property.

Noté 5 sur 5 étoiles

Fantastic service

We used Cook Taylor Woodhouse for the conveyancing of our house sale, and the service was excellent throughout. We received quick responses to all our questions, and the communication was consistently clear and professional.

A special thank you to Chloe, who was absolutely amazing. She fully understood our objective of achieving a fast sale and worked tirelessly to keep everything moving smoothly. Her support, efficiency, and proactive approach made the entire process much less stressful.

I would highly recommend Cook Taylor Woodhouse to anyone looking for a reliable and professional conveyancing service.

17 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you fo the review Paola. Excellent to see that Chloe is being amazing for her clients as always.
Thanks, CTW

Noté 5 sur 5 étoiles

I want to put on record the exceptional…

I want to put on record the exceptional service i got from Alexandra in my Lincoln house equity transfer . She was exceptionally detailed and made the whole process less stressful than i thought. CTW kudos , first used your firm 15 years ago and coming back to you was fantastic.

7 août 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Kingsley. Happy to see that Alex is continuing to be exceptional for her clients.
Thanks, CTW

Noté 5 sur 5 étoiles

First class service from Paaris Khan…

First class service from Paaris Khan who was always available and answered queries promptly.
We are elderly retired and appreciate the patience that was shown

18 septembre 2026
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Percy. Excellent to see that Paaris is continuing to provide first class service for his clients.
Thanks, CTW

Noté 5 sur 5 étoiles

Thank you to Dhruvit Patel who dealt…

Thank you to Dhruvit Patel who dealt with the sale of our house. We would highly recommend Dhruvit and the other members of CTW solicitors who provided an excellent service.Dhruvit was polite, experienced and always available when needed. He was very professional and always quick to respond. We felt in safe hands. Thank you again.

18 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Will. Great to see Dhruvit providing excellent service for all his clients.
Thanks, CTW

Noté 5 sur 5 étoiles

CTW have been great to work with

CTW have been great to work with. My sale was particularly complex, but throughout the process they have been consistently efficient, responsive and agile in navigating the challenges.

I worked directly with Niveer as my main point of contact, and I’d particularly highlight her excellent communication throughout. She has kept me informed, been proactive and made what could have been a stressful process feel much more manageable.

Meera managed the deed of variation process which was seamlessly handled.

Really pleased with the service and would happily recommend CTW.

18 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Jas. We're happy to see both Nirveer and Meera continuing to provide excellent communication for their clients.
Thanks, CTW

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service from start to finish with their handling of our house move. Always available and very quick to answer any questions we had.
A very professional service we could fault them. Dhruvit was brilliant for us and would highly recommend.

24 août 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Steve. Great to see that Dhruvit is being brilliant for his clients as always.
Thanks, CTW

Noté 5 sur 5 étoiles

Helen & the exceptional Anila

Helen & the exceptional Anila
Dear reader > Life is sometimes hard and selling a home is always stressful
But not when I used
Ctwsolicitors.co.uk
Outstanding service , helpful , charming professional with all the above my issues and concerns about selling my home was taken away from me and my family
We felt looked after we felt important and we got a Stella service
I own them so much for there support...

17 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to see that both Helen and Anila are continuing to provide outstanding service for their clients.
Thanks, CTW

Noté 5 sur 5 étoiles

Outstanding

Constant updates and communication and nothing was too much trouble. Paarish Khan was delightful to have as my solicitor. Totally recommend .

16 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Janine. It's great to see the delighful Paaris is continuing to be excellent for his clients.
Thanks, CTW

Noté 5 sur 5 étoiles

Timely and clear communications

Timely and clear communications. Ocea replied promptly to any queries we had. All went smoothly

16 septembre 2026
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see that Ocea is continuing to provide amazing service for her clients with her clear and timely communcation.
Thanks, CTW

Noté 5 sur 5 étoiles

Was kept informed throughout

Was kept informed throughout. Clear about what was needed to make everything run smoothly.
Up front price of work carried out.
Sent a colleague to home address for my blind mum to sign contracts and explained to her what she was signing which was very helpful.

15 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Maxine. Happy to see that our team here at CTW is continuing to provide excellent service for all our clients.
Thanks, CTW

Noté 5 sur 5 étoiles

House selling made simple!

I sold a house with CTW. What can be an incredibly stressful time in life, was made straightforward and simple.
I worked with Jess who did a great job in moving the process along. From offer to completion was just over 9 weeks. Remarkable. I am so thankful this process was dealt with so efficiently and effectively.
Thank you Jess!

26 août 2026
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Louise. Happy to see Jess being remarkable for her clients.
Thanks, CTW

Noté 5 sur 5 étoiles

Prompt communication and fast completion by Mesbah

Mesbah provided a first-class service, and I highly recommend him. He is the best solicitor I have ever worked with. He was extremely communicative, always kept me informed, and responded to my messages within minutes. I’m very glad to have had Mesbah as my solicitor and would highly recommend his services to anyone looking for a professional, reliable, and dedicated solicitor.

3 septembre 2026
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Hassan. Great to see Mesbah providing a first-class service as always for his clients.
Thanks. CTW

Noté 5 sur 5 étoiles

Highly recommend

Laura was incredibly thorough and provided us with great service throughout our buying process from beginning to end, we’d definitely recommend her for anyone looking to buy!

11 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Ruby. We're happy to see Laura continuing to provide excellent service for her clients.
Thanks, CTW

Noté 5 sur 5 étoiles

I would highly recommend Lavinia…

I would highly recommend Lavinia Thompson at Cook Taylor Woodhouse Solicitors. From the very beginning of our property transaction, she was incredibly kind, professional, approachable and helpful.
She was extremely knowledgeable and clearly knew exactly what she was doing. Throughout the process, she explained everything clearly, kept us informed and was always willing to answer our questions, no matter how small. Buying a property can be quite stressful and complicated, but having someone so experienced and reassuring made a huge difference.
What impressed us most was her attention to detail and the way she handled everything so efficiently. She was thorough, organised and always made sure that everything was properly checked and dealt with. We always felt that our interests were being looked after and that we were in very safe hands.
She was also very pleasant and patient throughout, and her communication was excellent. Whenever we needed clarification or reassurance, she was there to help and made the whole process much easier for us.
We are extremely grateful for all her hard work, professionalism and support. We would have no hesitation whatsoever in recommending her to anyone looking for a reliable, knowledgeable and genuinely caring solicitor.
Thank you so much for all your help and for making what could have been a very stressful process so much smoother. We really appreciate everything you have done for us. We wish you all the very best in your career and continued success for the future.

9 septembre 2026
Avis spontané
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Réponse de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. It's excellent to hear that Lavinia is continuing to be hard working and caring for her clients.
Thanks, CTW

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