D'Addario & Company, Inc. Avis 

344
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer service responded quickly to my question about using the Humidipak on an archtop guitar. Rather than trying to sell me something, they told me that archtop guitars do not require humidifying,... Voir plus

Noté 5 sur 5 étoiles

I had questions about the Humidipaks and Hailey answered all of my questions promptly. The paks are keeping my vintage Kay parlor guitar in prime condition. I have been using their products for many y... Voir plus

Noté 2 sur 5 étoiles

Most guitars are about 36 inches from ball end to tuning the D key so D'Addario at 37 inches are usually fine. However if you have a Bigsby fitted (as I have to three of my guitars) or you have a ful... Voir plus

Noté 5 sur 5 étoiles

I use D'Addario Evans drum heads and have always had high quality, excellent drum heads that perform and hold up great. Also, their customer service has been great. Recently, I ordered a custom bass... Voir plus

À propos de l'entreprise

  1. Fabricant

Écrit par l'entreprise

Every day, we are committed to sustainably providing musicians with the most innovative musical accessories in the world.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

344 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 73 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(344)

163 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Daddario has been my preferred strings…

Daddario has been my preferred strings since I started playing guitar when I was 11
Best strings and best service, great company!

13 mai 2026
Avis spontané
Logo de D'Addario & Company, Inc.

Réponse de D'Addario & Company, Inc.

Thank you for your feedback! We're glad to hear that you're enjoying the strings. Thank you as always for choosing D'Addario

Noté 5 sur 5 étoiles

Top Notch Products! Awesome Rewards

I've used both D'Addario strings and Evans drumheads for as long as I can remember. They've always been top quality, and their player's circle is an awesome program.

13 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback, and thank you for choosing EVANS/D'Addario!

Noté 5 sur 5 étoiles

Great Customer Service and Excellent guitar strings

I have been using their electric guitar strings for years. They have been consistently brighter and maintain good tension for longer periods of time compared to other similarly priced strings. In addition, I find that the majority of accessories are made with quality, and their customer service is quite good. Thanks a ton I appreciate yall.

12 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback, Philip! We're glad to hear that you're enjoying the strings! Thank you for choosing D'Addario

Noté 5 sur 5 étoiles

Happy customer

Had a small issue with my rewards points being converted to a wallet reward instead of staying as points. Reached out to customer support and Hailey sorted it out quickly and clearly. She cancelled the reward and restored my points balance without any hassle. Great to see a company that actually listens and fixes things properly. Happy customer!

12 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thank you for your feedback! We're always happy to help. Thank you for being a Players Circle member!

Noté 5 sur 5 étoiles

Great for drummers

Great for drummers, guitarists and anything around. Ive used the strings, sticks, drumheads for years, never failed me, and if i have any issue, customer support is always on top of it!

8 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Hey Kelvin,

Thanks so much for your feedback, and thank you as always for choosing D'Addario!

Noté 5 sur 5 étoiles

Highly recommended

Clear, easy-to-use website ... good member's points program ... quick, patient and helpful customer service ... and great products

8 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks so much for your feedback Luke - and thank you for choosing D'Addario!

Noté 1 sur 5 étoiles

WOW in response

WOW, thanks to Post Office I got my shipment due to their hard work. NOTE: D'Ad didn't reply here or personally since I have account with them. Thanks for nothing D'A

5 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Hi Anthony,

We're very sorry for any inconvenience, but as mentioned by our agents we are unable to update the shipping address on an order once it ships out as the package is no longer in our possession or our control at that point. We only ship orders to the shipping address entered upon checkout. For the future, we do recommend double checking auto fill to make sure that the proper street address is entered when placing your order. We are glad to hear that USPS was able to catch your package for you and update the shipping address!

Thanks for your understanding.

Noté 5 sur 5 étoiles

Players Circle

I recently bought an Evans Drumheads, and i got points with it, now i can get points to go into raffles to win more for free

6 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Hey Stefan, thanks for your feedback! We hope you are enjoying the Players Circle program!

Noté 5 sur 5 étoiles

It's a very good company where…

It's a very good company where everything works well. When a problem arises, which is rare, they are immediately ready to help.
The strings are very good as well as the tuners. Just keep going like this.

6 mai 2026
Avis spontané
Logo de D'Addario & Company, Inc.

Réponse de D'Addario & Company, Inc.

Thanks for your feedback, and thank you as always for choosing D'Addario!

Noté 5 sur 5 étoiles

I was having trouble redeeming my points.

I was having trouble redeeming my points on a recent purchase. I contacted Hailey from D’Addario and she promptly resolved the problem. D’Addario, has good woodwind products and I like the fact that points are given with each purchase, which contributes to future purchases and/or lower prices on future purchases.

5 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks so much for your feedback David! We are glad to hear that our team was able to assist you. Thank you as always for choosing D'Addario!

Noté 5 sur 5 étoiles

Great products and customer service

I have been using Evans heads almost exclusively for more than 20 years, both for myself (drumset, orchestral percussion & hand drums) and for the numerous school groups I've directed (all of the above + drumline). The heads are not only great quality but extremely consistent. On the two occasions I've had to deal with customer service - about 15 years ago, product related & just this week, Players Circle related - communication was great, and the problem was resolved quickly (including immediately shipping replacement product).
I also use D'Addario strings on my guitars and basses and have always been happy with them as well. Great family-owned company

6 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Hey BJ, thank you for your feedback! We are so glad to hear that you're enjoying the products and the Players Circle program. Thank you as always for choosing D'Addario/EVANS!

Noté 5 sur 5 étoiles

I've been a user of D'Addario products for years

I've been a user of D'Addario products for years, particularly EJ45 strings and other classical guitar accessories. Their products are reliable, designed to last, and built with musicians in mind. Proud to support them.

P.S. Their rewards system is the best too! Players Circle is a great way to give back to their customers. It gives us more reason to continuously support them.

1 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Hey Reychelle - thank you for your feedback, and we're so glad to hear that you're enjoying the strings/Players Circle! Thank you for choosing D'Addario!

Noté 5 sur 5 étoiles

Objectively superior strings.

I have used daddario strings since the 2000s they use a better core than the other manufacturers so the stability and tonal quality are noticeable above the rest.

6 mai 2026
Avis spontané
Logo de D'Addario & Company, Inc.

Réponse de D'Addario & Company, Inc.

Thanks for your feedback, and thank you as always for choosing D'Addario!

Noté 5 sur 5 étoiles

The best strings I ever used (also the…

The best strings I ever used (also the price-quality ratio). Additionally, the website is quite ergonomic and convenient.

6 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback Eugene! We're so glad to hear that you're enjoying the strings and the site!

Noté 5 sur 5 étoiles

I’ve been a long time user of Evans…

I’ve been a long time user of Evans drumheads. Just recently started taking advantage of the Player’s Points program. Nice program, good benefits. I have had a couple of issues with points not loading, and no code on qualifying products, but the D’Addario Player’s Points support team has been very prompt to respond and very helpful each time.

5 mai 2026
Avis spontané
Logo de D'Addario & Company, Inc.

Réponse de D'Addario & Company, Inc.

Thank you for your feedback Dan, and thank you for being a Players Circle member! We sincerely appreciate it!

Noté 5 sur 5 étoiles

Question about power cable use with power box

Had a question about using the power cable with the power box. I had an answer within 24-hours. Super fast turn around. Their strings and accessories are industry standards. If they didn't invent it, they definitely perfected it.

4 mai 2026
Avis spontané
Logo de D'Addario & Company, Inc.

Réponse de D'Addario & Company, Inc.

Thanks Alvin! We're so glad to hear that you're enjoying the products, and thanks as always for choosing D'Addario!

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