The full team at DCL is always incredibly helpful and never feels like you’re speaking to someone doing you a favour. Their outstanding customer service ensures they try their best to match any price... Voir plus
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I would just like to thank Jill & Kerry for all their kind help for putting up with me why renewing my insurance today, many thanks again Gary x
I spoke to Jill today when renewing my insurance. She was very friendly,polite and helpful while quoting me a very good price. Explained everything in detai,you really couldn’t ask for more.The best... Voir plus
I received a cheaper quote from another company arround £200 cheaper than DCL renewal offer. I spoke with lady Jill and after discussing with her Manager she reduced my quote to £250 pounds which was... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Coordonnées de contact
19 West Street , SM5 2PT, Carshalton, Royaume-Uni
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Best is the game
The full team at DCL is always incredibly helpful and never feels like you’re speaking to someone doing you a favour. Their outstanding customer service ensures they try their best to match any prices. Special thanks for Yohann and Carolyn for helping with my renewal.
Hi all
Hi all , fantastic experience with having Danielle dealing with my quote an absolute pleasure from first call in dealing with my insurance, wonderful experience and a great price for another year.
I spoke to Jill today when renewing my…
I spoke to Jill today when renewing my insurance. She was very friendly,polite and helpful while quoting me a very good price. Explained everything in detai,you really couldn’t ask for more.The best company I’ve ever dealt with for hire&reward
Many Thanks
Dave 🙃
I would just like to thank Jill & Kerry…
I would just like to thank Jill & Kerry for all their kind help for putting up with me why renewing my insurance today, many thanks again Gary x
Above and beyond !
This is my Third year With DCL Insurance and everyone who has dealt with me has been experienced, and Extremely Helpful and Guided me Through the process.
Thank you ADEL for your helpful…
Thank you ADEL for your helpful customer service and support I am really appreciate that you explain it all the necessary information, Thank you again
Annual renewal all done great service…
Annual renewal all done great service as always special thank you to Carolyn George for her helpful straightforward assistance ⭐️⭐️⭐️⭐️⭐️
I have been with company for many years…
I have been with company for many years and they have always beaten competeters. Staff especially Danielle Wakelin very professional and helpful.
Lucas and daniella are the best and…
Lucas and daniella are the best and very professional
Excellent renewal service
I just finished my insurance renewal with ACL Insurance, and I couldn't be happier with the service I received from Jill.
I was expecting the usual renewal stress, but Jill handled everything perfectly. Not only was she professional and friendly, but she also managed to secure a very competitive price for me. It’s a huge relief to get great coverage without breaking the bank, and Jill made the whole process quick and painless.
It’s refreshing to deal with someone so helpful and efficient. If you're looking for great service and a fair price, ask for Jill!
I had a great experience with Yohann…
I had a great experience with Yohann ashworth He was professional, reliable, and easy to communicate with throughout the entire process. He paid attention to detail and made sure everything was done to a high standard.
I highly recommend DCL insurance as i…
I highly recommend DCL insurance as i have been with them over 5yrs they have been very clear and easy to get the policy. Jill is absolutely brilliant.
I would like to express my sincere…
I would like to express my sincere appreciation for the excellent service provided by Daniella Rycroft during our recent phone call. She dealt with me in a very polite, respectful, and professional manner throughout the conversation.
Daniella demonstrated outstanding communication skills, patience, and a positive attitude, which made the entire interaction smooth and pleasant. Her helpful approach and clear guidance reflect a high standard of customer service.
I am pleased to rate her 10/10 for her exceptional support and professionalism.

Réponse : DCL Insurance
Very unprofessional
Very unprofessional, in 2022 I had a hit and run incident while I was on a lesson. When it coma to my insurance they never supported me and advised me to accept even though it wasn’t my fault and I had CCTV Footage confirming my innocence. I wasn’t told 50-50 will be classified as my fault so the following year my premium went high sky. In 2024 I had the same situation and they closed the case without my consent, again 50-50 which affected my premium AGAIN. I found them really rude and aggressive whenever I was make a complaint that I didn’t agree to 50-50. Even though I have been with them for 5+ years my loyalty wasn’t appreciated. I would never recommend them to any driving instructor

Réponse : DCL Insurance
The advisor Savhanna Skillern was very…
The advisor Savhanna Skillern was very polite, professional and helpful.
I truly appreciated their friendly attitude and clear guidance. Highly recommended!

Réponse : DCL Insurance
Best insurance company out there
Absolutely great service been with DCL for about 15 years now and they always try do there best for you price wise.

Réponse : DCL Insurance
Adelphi best of the best I wish all the…
Adelphi best of the best I wish all the stuff ho r working for DCL do half wat she dose coz believe you me she is Izzy going n helpful makes you to accept the offer without any hesitation or any other explanation or reason not to take it so Adel number 1,

Réponse : DCL Insurance
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