Dermstore Avis 

54 306
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It is very easy to order from Dermstore and easy to redeem your reward points. I first went to the brands website to redeem a higher amount voucher, but when I went to redeem it, they said it was inv... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Prices are great when things are on sale. Bills can be confusing - it looked like I was paying more than I was supposed to in the end, and I had to write customer service to confirm that credit was ap... Voir plus

Noté 1 sur 5 étoiles

Received a Skincueticals product CE Ferulic that was clearly compromised. Missing wrapping Old. And product was way over oxidized for a new product. I suspect air and or an old product was... Voir plus

Noté 4 sur 5 étoiles

The site seemed easy to navigate with great products at good price. It was my first time on the site. It did take a few minutes to figure out how the free gifts work. The only real issue I had was... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Informations provenant de diverses sources externes

Dermstore launched in 1999 with the vision of creating a trusted dermatologist-backed online beauty store. Founded by a board-certified dermatologist, the company became a safe haven where customers could purchase with confidence. We have since grown to offer a wide range of skin care and cosmetic brands. Our collection includes: professional-strength formulas (otherwise only available at a doctor's office), exclusive spa care lines, salon-grade brands, as well as hard-to-find niche and specialty brands from around the world. In 2013, Dermstore became a wholly owned subsidiary of Target Corporation. We are headquartered in Southern California with a Spa location in Hermosa Beach.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

54 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(54 306)

6 061 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

As always shopping experience was great…

As always shopping experience was great and quick. Many good product selection.

12 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 5 sur 5 étoiles

Best price for great products

Best price for great products

12 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 5 sur 5 étoiles

Marketing is exceptional!

Marketing is exceptional; I receive reminders of sales almost daily.

Rewards is important and makes me go to you over other resources.

Free shipping too, important. Thank you!

12 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 5 sur 5 étoiles
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 5 sur 5 étoiles

They have great choices at discount…

They have great choices at discount prices

12 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 5 sur 5 étoiles

Easy to order

12 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 5 sur 5 étoiles

Easy to use the website

Easy to use the website, equally easy to order and pay for the product. I will very happily be back for more!

12 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 5 sur 5 étoiles

I like Dermstore’s site and ease of…

I like Dermstore’s site and ease of ordering.

11 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 4 sur 5 étoiles

I love shopping at Dermstore store

I love shopping at Dermstore store. I have been getting the beauty. Fix subscription for over a year now. I wanted to get the subscription for my daughter. But it didn't give me that option at checkout. I was very disappointed with that. My subscription was up for renewal, i was going to let my subscription go for a few months. And get a gift subscription for my daughter. i was happy to get the advent calendar
I would still like to know how to give a gift subscription so that my daughter can have that for christmas.

12 octobre 2026
Noté 5 sur 5 étoiles

Overall good

Overall good, there just wasn't an area to put that this is a gift

12 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 1 sur 5 étoiles

I redeemed $10.00 rewards

I redeemed $10.00 rewards, and it was not applied to my order. The rewards and discounts offered seem shady

12 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello Peggy,

Thank you for your feedback. We regret the issue with your missing reward points and are investigating our system.

A message has been sent to your account.

Kind regards,
Liam

Noté 5 sur 5 étoiles

Simple

Purchasing is very simple and they show all the discounted items upfront. This for me is very helpful.

11 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 5 sur 5 étoiles

I love the selection and the pricing at…

I love the selection and the pricing at Dermstore! They reward loyalty!

11 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 1 sur 5 étoiles

The slimiest and ad filled checkout…

The slimiest and ad filled checkout ever.
5 ads I had to decline to see my order number, after I paid for my purchase.

11 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello Patrick,

Thank you for your feedback. We are reviewing our post-payment process to reduce pop-ups and create a cleaner experience.

A message has been sent to your account.

Kind regards,
Liam

Noté 5 sur 5 étoiles

As always

As always! Great products and easy ordering! Happy Client!! M

11 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 5 sur 5 étoiles

love what I got was on sale

love what I got was on sale, quick and easy checkout.

11 octobre 2026
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

Noté 5 sur 5 étoiles
Logo de Dermstore

Réponse de Dermstore

Hello,
Thank you for leaving your review!
It's always a pleasure to receive feedback like this from our loyal customers.
Your feedback helps us maintain and improve our services, and our team is thrilled to hear your kind comments.
If you have any questions or need assistance, please don't hesitate to contact us. We'll be happy to help.
Take care, and have a wonderful day!
Best regards,
Natalia

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