Designer Glasses Boutique Avis 

698
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great selection of glasses including the presice pair i was looking for. Item information was complete down to sizing and kept informed at every point of delivery through the 24 hour tracking. 5 work... Voir plus

Noté 5 sur 5 étoiles

Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... Voir plus

Noté 5 sur 5 étoiles

Excellent service, highly recommended. Lucy and Ally couldn’t have been more helpful exchanging my sunglasses, great price and swift delivery. Many thanks! Jess

Noté 5 sur 5 étoiles

Superb service, and a fantastic selection of designer glasses and sunglasses. We bought 3 pairs of sunglasses (2 Gucci and 1 Ray-Ban) all for less than £500. Will definitely shop there again and woul... Voir plus

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Magasin de lunettes de soleil

À propos de Designer Glasses Boutique

Écrit par l'entreprise

• Official stockists for all our brands This means all of our stock comes directly from the manufacturer and therefore comes with the correct instructions, packaging and valid guarantee.

• UK based Here at Designer Glasses Boutique we are a UK based and have a high street shop. This allows us to have complete control of all the glasses that we glaze. Before all our glasses are sent out all the glasses and lenses are checked by a qualified dispensing Optician. Being in the UK you are able to pick up the phone and ask us any questions that you may have.

• 100% genuine glasses and sunglasses Every item sold by Designer Glasses Boutique is a 100% genuine item supplied to us directly from the manufacturer. We do not sell second hand or replica glasses.

• We care We would love to hear from you, we pride ourselves on listening to our customers so if you have any questions or feedback please get in touch! We listen to all our feedback carefully to make our service the best you’ve ever had!

• 100% secure online ordering The Designer Glasses Boutique has a 100% secure online checkout. We use secure online credit card processing; the Designer Glasses Boutique employs Opayo as their secure e-payments gateway. The Designer Glasses Boutique does not, and will not, collect or store credit card information or any other sensitive information over the course of a transaction.

• Free Delivery within the UK on orders over £200 We offer free delivery to all our UK customers on orders over £200, the free delivery is a 48 recorded signed for service, so you can be sure your new glasses are delivered to your door securely.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

698 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(698)

60 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service

Was unsure whether to purchase online as price was much cheaper than the shops I had visited . Following a phone call to a very friendly lady . I ordered some sunglasses . They arrived via Royal Mail in a matter of days and were exactly as described . A very happy customer. Highly recommend.

9 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Speedy delivery

Speedy delivery, constant updates on progress of my order, and product exactly as expected. V happy. Glad I didn’t buy my glasses in store considering the great price from Designer Glasses Boutique

28 septembre 2023
Noté 5 sur 5 étoiles

The choice of frames is excellent and…

The choice of frames is excellent and good value. I chose to visit the shop and it’s best to check with them first as not all frames are at the shop.

I was able to select the frames I liked and was given great help to select the appropriate Varifocals lenses.

Because I was at the shop I was assured of proper readings for the PD which is so difficult to get from any other optician and I was not confident doing that myself.

They said the lenses would take 5-7 working days and it was just under the 5 days which was fab.

Love the frames and the lenses are excellent. I may have to return to the shop just to get them slightly adjusted as they are slipping down my nose but you only know that after wearing them.

I used the online chat and that was fabulous and the staff at the shop were lovely. Allowing me to look at all the frames I wanted and suggesting what I might like.

Highly recommended

4 septembre 2023
Noté 5 sur 5 étoiles

Great service

Great service - delighted with my new frames. Had to contact the business, and spoke with Lucy, reassured me that my order was on the way and should be with me the next day, and it arrived as scheduled, well packaged unlike others.

Good business to deal with, and will be a returning customer.

Thanks again to Lucy & the team.

25 août 2023
Avis spontané
Noté 5 sur 5 étoiles

20/20 experience

Thanks - really prompt
service, secure delivery, significantly cheaper than
elsewhere too. I can see again! (Last pair lost at sea last week 😫)

29 août 2023
Noté 1 sur 5 étoiles

Incorrect prescription, unwearable glasses and no refund.

They made my prescription as + instead of - (my prescription is 2.75 and 3.0 so obviously I can't use them) and are refusing to refund. Be very careful if you choose this place. I'll update this if they do refund me, so if this is still visible, they haven't refunded!

1 septembre 2023
Avis spontané
Logo de Designer Glasses Boutique

Réponse de Designer Glasses Boutique

Hi S.W
I am sorry to hear that you are having issues with your order. I can see that our customer service team have emailed you to find a solution. Unfortunately the prescription details that you entered on the website did not match your prescription from your Optician. We have offered to swap the lenses to your correct prescription at no extra charge.
We look forward to hearing from you.
Kind regards,
Fiona

Noté 5 sur 5 étoiles

Great service, highly recommend!

Excellent service by both phone and email. Really competitive pricing and the best I could find online. Great communication on orders and Royal Mail tracking provided on dispatched items. I would highly recommend this company and will definitely use again in the future.

16 août 2023
Noté 5 sur 5 étoiles

Excellent & friendly customer service, delivery and price

Spoke to Lisa on the phone to confirm that the glasses I wanted were in stock. They were and dispatched the same day they arrived first thing, packaged extremely well, the following morning.

Excellent experience and would definitely buy from them again.

Price and customer service was first class.

25 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience of buying sunglasses

I ordered the sunglasses on a Friday and they were delivered on Monday. The price was the cheapest I could find anywhere so overall I am delighted with my buying experience with designerglassesdirect and I highly recommend using them.

17 août 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus