Easy ordering and very speedy delivery, as I have only had the dehumidifier for a couple of weeks, I can’t really comment on reliability. So far it does what’s supposed to do ie remove the moisture fr... Voir plus
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Put profit before customer service, won’t accept returns False Marketing claims: SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty" SAY: for modern interiors a... Voir plus
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very fast delivery was well packaged has the best instructions I have ever seen .I waited 3months to see how well product it was a dehumidifier and its the best I have ever bought it does not use to... Voir plus
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I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... Voir plus
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À propos de l'entreprise
À propos de Devola
Écrit par l'entreprise
Devola is your one-stop shop for all your home heating, cooling and ventilation needs.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Coordonnées de contact
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Royaume-Uni
- 0800 043 4243
- sales@devola.co.uk
- www.devola.co.uk
4,5
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very clear buying dehumidifier and easy to understand on…
Very clear and easy to understand on line advert.
Delivery as advertised (next day).
Very happy with product as described.
Thank you.
11 février 2026
Réponse de Devola
Hi Barry,
Thank you for taking the time to share this. Really glad to hear the advert was easy to follow and that delivery arrived exactly when expected 🗓️✨ Even better that the product is just as described.
Best wishes,
Elise
Réponse de Devola
Hi Navdeep,
Thanks for the feedback — really glad to hear it’s working well for you 👍✨
Best wishes,
Elise
Worth going for.
I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going to be cheap to run, but these make the house feel so much more comfortable with similar running costs to my old system. They’re smaller, cheaper to buy and look good too. Highly recommended.
10 février 2026
Réponse de Devola
Hi Lindsay,
Thank you for sharing such a detailed review. It’s great to hear how much quicker your rooms are heating up now and that the SmartLife and Alexa setup is running smoothly 🔗🔥 Electric heating can definitely add up, so it’s good to know these are giving you better comfort without increasing your running costs.
Best wishes,
Elise
Réponse de Devola
Hi Julie,
Thanks for the review — really glad your order arrived promptly 🚚✨
Best wishes,
Elise
Disappointed Bought a small dehumidifier as reviews…
Bought a small dehumidifier as reviews were good but very disappointed as water tank is horribly fiddly to put back in. Considering returning as this is such a problem. How can they design something this bad? I have another dehumidifier which is perfectly easy to use.
2 février 2026
Réponse de Devola
Hi Caroline,
I’m really sorry to hear you’re finding the water tank difficult to use — I understand how frustrating that can be.
If you’re considering returning the item, please contact us directly by tomorrow, as we have a 14‑day return period and we’ll need to hear from you within that timeframe to process it.
Just let us know what you’d like to do and we’ll get it sorted for you.
Best wishes,
Elise
Dehumidifier
Fast delivery ,purchased the 12l dehumidifier used straight away no problems,
9 février 2026
Réponse de Devola
Hi Mr. Nicholls,
Thanks for the review — really glad your order arrived quickly and that the 12L dehumidifier was up and running straight away with no issues 💨👌
Best wishes,
Elise
Great price and next day delivery
Great price and next day delivery.
The dehumidifier works perfectly in my large bedroom and is solid and heavy but easy to carry with the decreet handles and it has wheels to move around.
6 février 2026
Réponse de Devola
Hi Shaun,
Thanks for the great review — really glad you found a good price and that next‑day delivery came through for you 📦⚡
Brilliant to hear the dehumidifier is working perfectly in your large bedroom, and it’s good to know the handles and wheels make it easy to move around despite the solid build 🙂
Best wishes,
Elise
Réponse de Devola
Hello,
Thanks for the review — really glad to hear you’re happy with the product and that dispatch was nice and prompt 📦✨
Best wishes,
Elise
Quick Customer Service Response
The dehumidifier arrived quickly. I had trouble with the instructions so emailed the company and had a rapid response. I finally managed to work out the problem and so all was well.
8 février 2026
Réponse de Devola
Hi Linda,
Thanks for sharing your experience — really glad the dehumidifier arrived quickly 🚚
Sorry to hear the instructions caused some confusion, but it’s great that you reached out and received a rapid response from the team. Happy you were able to work everything out in the end and get it up and running 😊
Best wishes,
Elise
Radiant heater cracked window
I bought an indoor/outdoor radiant heater in November and installed it, according to the instructions. There was no mention of keeping a given distance away from glazing, only a minimum of 20cms from ceiling. I left double that distance from a Velux skylight with the heater facing away from it.
The inner pane of glass is now cracked full width. The company have acknowledged that there is no warning to avoid this in the instructions but say it can happen. The company won’t accept me returning it because 3 months have passed but the heater is not fit for purpose and I’ve now got glazing to replace. Consequently do not recommend their products or service
6 février 2026
Avis spontané
Réponse de Devola
Hello,
We’re very sorry to hear about your experience and the damage to your skylight.
You are correct that the installation instructions specify minimum clearances from ceilings but do not currently include specific guidance regarding proximity to glazing. While radiant heaters emit directional heat that can, in some circumstances, cause thermal stress to glass surfaces, we appreciate that this may not have been clear from the documentation provided, however it is quite standard practice.
That said, radiant heaters operate by directly heating surfaces within their path, and glass — particularly roof glazing — can be susceptible to thermal stress if exposed to concentrated heat over time. For this reason, we always advise positioning heaters so that their output is not directed toward glazing or other temperature-sensitive materials.
Regarding the return request, our standard returns policy applies to unused items within the specified timeframe. As the heater was installed and used for several months, it falls outside of that policy. However, we are reviewing our installation guidance to ensure clearer information is provided going forward.
We regret the inconvenience caused and appreciate your feedback.
Best wishes,
Elise
Exactly what I needed
Super quick delivery, finally I can use my Devola Air Purifier with this HEPA and Activated Carbon Filter 👍
8 février 2026
Réponse de Devola
Hello,
Thanks for the review — great to hear your delivery arrived super quickly, and brilliant that you can finally get your Devola Air Purifier running with the new HEPA and activated carbon filter 🌬️🧼
Best wishes,
Elise
Website was easy to follow
Website was easy to follow. Wording made easy and received to goods promptly the next day.
Good value for money
5 février 2026
Réponse de Devola
Hi Terry,
Thanks for the review — really glad to hear the website was easy to follow and that everything was clearly worded for you 🖥️👌
Great to know your order arrived promptly the next day and that you felt it offered good value for money ✨
Best wishes,
Elise
Réponse de Devola
Hi Amanda,
Thanks for the review — really glad to hear ordering was easy and your delivery arrived nice and fast 📦⚡
Best wishes,
Elise
Great value, Very efficient panel heaters
I now have 4 panel heaters, 2 for caravan and 2 for home. They are very efficient, easily controlled and the mobile option is very easy to set up and use so I can select temperature and running mode from anywhere - a great boon. Excellent value for money and I would recommend looking at these heaters for their truly excellent value.
3 février 2026
Réponse de Devola
Hi Gillian,
Thanks for sharing this — having four panel heaters split between your caravan and home really shows how handy they’ve become for you 🏕️
It's great to hear they’re running efficiently and that the controls feel easy and intuitive. The mobile feature is such a game‑changer too — being able to adjust the temperature or mode from anywhere is a real comfort boost 📱🔥
Best wishes,
Elise
Fabulous experience all round
So after a recommendation from a friend I ordered 3 of the smart heaters. They were with me the very next day all in working order and after working through the instructions I cannot stress enough how happy I am with my purchase. Great product fabulous look to the finish and really have made a difference to my electricity bills and how I can control immediately the heat in a room.
4 février 2026
Réponse de Devola
Hi Adele,
Thanks so much for sharing this — sounds like your friend gave a solid recommendation because ordering three smart heaters in one go is a big leap, and I’m really glad they arrived the next day in perfect condition 📦It's great to hear the setup was straightforward and that you’re genuinely happy with how they look and perform — a nice finish really does make a difference when something sits out in the open at home 🏡 And the fact they’re helping you manage room heat quickly and bringing down your electricity bills is a huge win 🔥💡
Best wishes,
Elise
Happy With product and service
Easy website to use and very quick delivery! The item is just as described and it works a treat. Thank you for providing good value products which are also more stylish to others.
4 février 2026
Réponse de Devola
Good Morning,
Thanks so much for your lovely review — great to hear the website was easy to use and that your order arrived so quickly 🛍️💨
I’m really glad the item matched your expectations and is working exactly as you hoped!
And it means a lot that you appreciate the combination of good value and a more stylish design — little details like that really do make a difference at home 🎨🏡
Best wishes,
Elise
This unit is really smart looking and efficient.
This unit is really smart looking, seems really efficient, quiet enough on sleep setting to be no bother at night. Definitely recommend.
4 février 2026
Réponse de Devola
Hi Mandee,
Thank you for taking the time to share your thoughts. Really glad to hear the unit is fitting in well with your space and that the efficiency and sleep setting are working smoothly for you 🌙 Appreciate the recommendation — it means a lot.
Best wishes,
Elise
Great product, good price.
The product spec is exactly as described, Quiet, Easy to install and efficient.
10 février 2026
Avis spontané
Réponse de Devola
Hi Imad,
Thank you for your feedback. It's great to hear the product matches the spec and that the quiet performance, easy setup, and efficiency are working well for you ⚙️
If there’s ever anything else you need, just let me know.
Best wishes,
Elise
Réponse de Devola
Hi Doug,
Love this review — thank you! Really glad the product, price and service all hit the spot 😄 It means a lot that you took the time to share it.
Best wishes,
Elise
Puts profit before customer service
Put profit before customer service, won’t accept returns
False Marketing claims:
SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty"
SAY: for modern interiors and office spaces BUT "only for domestic use"
SAY Slimline but brackets increase depth by 25% = bulky
Additionally using their brackets leave the bottom of the radiator loose and not secured (can be pulled away from wall / knocked by kids etc)
Very Poor
4 février 2026
Réponse de Devola
Hi Steve,
Thank you for taking the time to share your feedback. I’m sorry to hear you feel this way, and I’d like to clarify a few points as some of the concerns you’ve raised seem to come from misunderstandings rather than issues with the product itself.
The heaters can absolutely be used in modern interiors, home offices, and workspaces. The only restriction is that they are not suitable for industrial or heavy‑duty commercial environments, which require different safety certifications. Normal domestic and office use is completely fine.
The units are compatible with Alexa and Google Home. The guidance about not leaving heaters “unattended for extended periods” is standard safety advice across the industry. Customers use smart functions at their own discretion, but we still provide safety information as required.
The brackets were tested during manufacturing to ensure they are safe and stable when installed correctly.
We're more than happy to accept unsuitable returns while in the 14 days return period, if you require any further information, please do not hesitate to reach out.
Best wishes,
Elise
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