Easy ordering and very speedy delivery, as I have only had the dehumidifier for a couple of weeks, I can’t really comment on reliability. So far it does what’s supposed to do ie remove the moisture fr... Voir plus
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Lisez les avis des autres
Put profit before customer service, won’t accept returns False Marketing claims: SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty" SAY: for modern interiors a... Voir plus
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very fast delivery was well packaged has the best instructions I have ever seen .I waited 3months to see how well product it was a dehumidifier and its the best I have ever bought it does not use to... Voir plus
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I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... Voir plus
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À propos de l'entreprise
À propos de Devola
Écrit par l'entreprise
Devola is your one-stop shop for all your home heating, cooling and ventilation needs.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Coordonnées de contact
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Royaume-Uni
- 0800 043 4243
- sales@devola.co.uk
- www.devola.co.uk
4,5
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Really pleased with the heater
Really pleased with the heater. Attractive and works well
29 janvier 2026
Réponse de Devola
Hi Michael,
Thank you for your kind words!
We’re really glad to hear the heater is working well for you and that you’re happy with the design too. It’s always nice when something looks good and does the job properly 🔥
Best wishes,
Elise
Speedy delivery and a solid product
Speedy delivery and a solid product at a fair price
30 janvier 2026
Réponse de Devola
Hi Matt,
We’re pleased to hear everything arrived quickly and that the product feels solid and good value. Thank you for taking the time to share your experience 📦
Best wishes,
Elise
Réponse de Devola
Hi Carole,
We’re glad it reached you quickly and that the delivery met expectations 🚚
Best wishes,
Elise
Réponse de Devola
Hi Mr. Richie,
Thank you for the kind words 😄
We’re glad you’re happy with the product and that delivery was impressively quick. Simple, reliable, and on time is exactly what we aim for 🎯
Best wishes,
Elise
Dehumidifier ordered & delivered on…
Dehumidifier ordered & delivered on time. Well packed. No complaints. Bought to help dry laundry as no room for a tumble dryer. Have used it once & although obviously much slower, it got the job done & certainly cheaper.
26 janvier 2026
Réponse de Devola
Hi Kay,
Thank you for the detailed feedback 😊
We’re glad the dehumidifier arrived on time and was well packed. It’s also great to hear it’s already proving useful for drying laundry — slower than a tumble dryer, but doing the job and keeping costs down is a real win 💨👕
Best wishes,
Elise
Really helping very good.
27 janvier 2026
Réponse de Devola
Hi Linnett,
Thank you for the kind words 🙂
We’re really glad it’s been helpful and that everything worked out well for you. Simple feedback like this means a lot to the team 👍
Best wishes,
Elise
very good customer support & quick to…
very good customer support & quick to respond to any issues for whatever reasons really helpful staff friendly overall I am very satisfied with the service given
29 janvier 2026
Réponse de Devola
Hi Mr. Donald,
Thank you for this thoughtful feedback :)
We’re really glad our support team was able to help quickly and make things feel easy for you. Friendly, responsive service is something we take pride in, so it’s great to hear that came across 💬
Best wishes,
Elise
Great dehumidifier with outstanding build quality
Great dehumidifier, exceeded expectations. Far more efficient and economical than the previous one i had.
2 février 2026
Avis spontané
Réponse de Devola
Hi Norman,
Thank you for sharing this 🙂
We’re really pleased the dehumidifier exceeded your expectations and that it’s proving more efficient and economical than your previous one. That kind of upgrade makes a real difference day to day 🌱
Best wishes,
Elise
Réponse de Devola
Hi Dave,
Thank you for the feedback.
We’re really glad you’re happy with the product, and that the free next day delivery made things even better. Keeping things quick and straightforward is exactly what we aim for 🚚⏱️
Best wishes,
Elise
Devola 2kW heater
Lovely looking heater, easy to install and gives off good heat… ideal for my 3m x 2m wooden workshop
26 janvier 2026
Réponse de Devola
Hi Michael,
We’re glad to hear the heater looks good, was easy to install, and gives off plenty of heat. It’s great to know it’s a good fit for your workshop space — that kind of practical feedback is really helpful 🔧🔥🏡
Best wishes,
Elise
A1 from ordering to delivery
A1 from ordering to delivery, very impressed. Good communication from Devola, dehumidifier does exactly the job i wanted it for. Would definitely recommend
23 janvier 2026
Réponse de Devola
Hello,
Thanks for taking the time to share this! Really glad to hear everything from ordering to delivery went smoothly and that you found the communication helpful 📬✨ Great to know the dehumidifier is doing exactly what you needed it to — that’s always lovely to hear.
Best wishes,
Elise
Réponse de Devola
Hello,
Thanks for your feedback.
I’m not entirely sure what questions you’re referring to, as we haven’t received any contact from you.
If something isn’t quite right with your order or you need help with anything, please feel free to get in touch — we're more than happy to assist.
Best wishes,
Elise
I bought this little dehumidifier for…
I bought this little dehumidifier for drying my laundry upstairs. Liked it so much purchased a second one for my conservatory. Easy to use and economical to run. Very happy. The only thing I couldn't manage was to register them on the website for the extra year guarantee- I couldn't get passed the I am a human not a robot section.
So please, Devola register me so I can have my two year guarantee,
28 janvier 2026
Réponse de Devola
Hi Sian,
Thanks so much for your lovely review! Great to hear the dehumidifier has been helping with the laundry and that you liked it enough to pick up a second one for the conservatory 🌿💨
They’re definitely handy little units, and it’s brilliant you’re finding them easy to use and economical too.
Sorry to hear you had trouble with the “I’m not a robot” bit on the guarantee form — those can be frustrating. If you drop us a message with your order details and the serial number [SN] from the unit, we’ll get both units registered for the extended guarantee on our side so you’re fully covered.
Best wishes,
Elise
Réponse de Devola
Hi Roger,
Thanks for your review! Glad to hear the unit arrived so quickly and is working well for you 🚀😊
Best wishes,
Elise
DVSFH15BB Heater Review.
DVSFH15BB Heater Review.
This is an excellent heater for the price. Considering the compact design, the heat output is excellent. The heater feels like a quality product and has excellent functions, including oscillation and temperature cut-out.
2 février 2026
Avis spontané
Réponse de Devola
Hi Paul,
Thanks so much for taking the time to leave this review! Really glad to hear the heater has impressed you — especially with its compact size and strong heat output 🔥👌
It’s great to know the build quality and features like oscillation and the temperature cut‑out are working well for you.
Best wishes,
Elise
Refusing to pay for reinstallation after fault developed
Current state of play
- bought three Devola panel heaters
- paid for installation
- one went faulty
- asked for refund and to cover costs of reinstallation
- Devola cites not 'integral' installation when I cite relevant section consumer rights act
Unsure whether company are in keeping with consumer rights act. Definate penny pinching and lack of will to make good with a customer.
So suggest you cross your fingers and hope no fault develops if you use electrician to install product
2 février 2026
Avis spontané
Réponse de Devola
Hi Ben,
Thank you for taking the time to share your feedback — I’m really sorry to hear you’ve had a frustrating experience with your heater.
Just to clarify our position, the installation you mentioned was carried out independently with your chosen Tradesman. The heaters are designed to be easily wall‑mounted without specialist work, so any external installation costs are optional and not something we recommend or require. For that reason, we’re not able to cover third‑party installation charges, which is also clearly stated on our website.
We haven’t received the heater back yet. As soon as it’s returned to us, we’ll issue the refund for the product in full. We’re not able to process a refund before the item is back with our team, as this is standard practice for any faulty‑goods return. Everything we’ve advised so far is completely in line with the Consumer Rights Act.
Best wishes,
Elise
Good customer help and guidance
Good customer help and guidance. Excellent order and delivery time with polite delivery person. Product as advertised and easy to install.
27 janvier 2026
Réponse de Devola
Hi John,
Thanks so much for sharing this — I’m really glad you found the guidance helpful and that everything from ordering to delivery went smoothly 😊
It’s great to hear the product was exactly as advertised and easy to install. Really appreciate you taking the time to leave this feedback 🚚
Best wishes,
Elise
Quality radiator
Quality radiator, simple to install and easy to operate.
Delivery was delayed hence 4 stars.
27 janvier 2026
Réponse de Devola
Hello,
Thanks for taking the time to share this — really glad to hear the radiator’s quality and that installation and operation were straightforward 😊
I'm sorry the delivery didn’t arrive as quickly as expected, but I appreciate you still leaving such a fair and thoughtful review 🚚⭐
Best wishes,
Elise
Good customer service
I phoned up about a product
Phone was answered quickly and everything easily explained.
Ordered and delivered next day
Very pleased with my product and a good price
27 janvier 2026
Avis spontané
Réponse de Devola
Hi Patricia,
Thank you for sharing this — I’m really glad your call was answered quickly and that everything was explained clearly 😊
It’s great to hear your order arrived the next day and that you’re pleased with both the product and the price. Really appreciate you taking a moment to leave this feedback 📞
Best wishes,
Elise
Excellent service from start to finish
Excellent service from start to finish. Very very quick delivery and the electric radiators we ordered are excellent as as it said on the website. Cannot fault and glad we found the supplier.
25 janvier 2026
Réponse de Devola
Hi Nicola,
Thank you for such a thoughtful review — it’s great to hear everything went smoothly from start to finish and that the radiators matched exactly what you expected 😊
I’m really glad the delivery was so quick and that you’re happy you found us. It means a lot to hear you couldn’t fault the experience ⚡⭐
Best wishes,
Elise
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