This is the second one of these panel heaters I've bought. The first one lasted a good while, but the heating element eventually gave up, which isn't unusual after a few years of constant use. This on... Voir plus
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Easy ordering and very speedy delivery, as I have only had the dehumidifier for a couple of weeks, I can’t really comment on reliability. So far it does what’s supposed to do ie remove the moisture fr... Voir plus
L'entreprise a répondu
Put profit before customer service, won’t accept returns False Marketing claims: SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty" SAY: for modern interiors a... Voir plus
L'entreprise a répondu
I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... Voir plus
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À propos de l'entreprise
À propos de Devola
Écrit par l'entreprise
Devola is your one-stop shop for all your home heating, cooling and ventilation needs.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Coordonnées de contact
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Royaume-Uni
- 0800 043 4243
- sales@devola.co.uk
- www.devola.co.uk
4,5
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Easy and informative website.
Easy and informative website.
Good prices and quick delivery..
Great product and great service
12 janvier 2026
Réponse de Devola
Hi Edwina,
Thanks for the feedback — really glad you found the website easy to use, the prices fair, and the delivery nice and quick 🌟🙂
Great to hear you’re happy with the product and service too.
Best wishes,
Elise
Great customer support and great product
I received a DVPW1500G Glass Panel Heater that was faulty right out of the box, this can happen to any company.
I contacted Devola Customer Services and was put straight through to a real person, Jess, who explained the process for the return.
1 week after returning the heater at Devola's expense I received the replacement. I consider this a quick turn around for shipping, receiving, testing, confirming the fault and sending a replacement.
As for the heater itself. I have never had an easier smart product set up before. Turned the heater on and opened the SmartLife app, SmartLife found the heater straight away without prompting. Once SmartLife had setup the heater, Alexa found the heater straight away without prompting as well.
We have this heater in the kitchen dinner and set via Alexa routines for on and off times and temperature. It works like a charm. I will say that the heater will stay heating for a degree (or 2) past the set temp, but I just tweaked the target temp down a little.
Overall great customer service and great product.
15 janvier 2026
Réponse de Devola
Hi Dave,
Thanks for taking the time to write such a detailed review — and for being so understanding about the initial fault 🔧
I’m really glad Jess was able to jump in straight away and get the return and replacement sorted quickly for you. Faults do sometimes happen, but we always want the process of putting things right to be as smooth as possible, so it’s great to hear the turnaround felt reasonable on your side 🙂
It's brilliant to hear the replacement heater has been so easy to set up too!📱We really appreciate your kind words about both the customer service and the product.
Best wishes,
Elise
Unbelievably quick efficient service.
Unbelievably quick efficient service.
Ordered a replacement electric heater and it arrived the following day.
The heater is excellent value, a neat unobtrusive design and easy to wall mount.
It is keeping my living room warm and cosy though the January storms.
19 janvier 2026
Réponse de Devola
Hello,
Thanks for sharing this — really glad to hear the heater arrived so quickly and that it’s been such a good fit for your space 🔥
Nice to know the design worked well for wall mounting too, and great that it’s keeping your living room cosy through the January weather ☃️🌨️
Best wishes,
Elise
Quick delivery of unit thanks but the…
Quick delivery of unit thanks but the Filters were sent separately- which I wasn’t told about and delivered by another courier without even a card to say where they’d left it.
I only found out when I phoned to say I’d received the unit but not the filters.
19 janvier 2026
Réponse de Devola
Hi Diane,
Thanks for letting me know — and I’m really sorry about the confusion with the filters 📦
They do sometimes ship separately due to being pre-packaged from the supplier, however you should have been told that. I’ll feed this back so we can avoid similar mix-ups in future. I’m glad the main unit arrived quickly at least!
Best wishes,
Elise
The heater arrived well packed.
The heater arrived on time and well packed in stout boxes. The heater itself operates as I had hoped and , once I had mastered the control app, is easy to operate from my mobile.
16 janvier 2026
Réponse de Devola
Hi Paul,
Thanks for the review — really glad to hear the heater arrived on time and well protected 📦🙂
Good to know it’s working just the way you hoped, and once the app clicks into place it does make things a lot easier from your phone 📱
Best wishes,
Elise
I purchased this lovely panel heater…
I purchased this lovely panel heater for my massage studio soon to open. It is great, not only to look at but to be able to control it from my phone is so useful. I love the temp display.It doesn't bother me that it is fairly bright but the dysplasia can be turned off. It does take a wee while to reach temp but is fine for my needs.
16 janvier 2026
Réponse de Devola
Hi Lynne,
Thanks for sharing this — really glad to hear the panel heater fits your studio so well and that you’re enjoying the phone control 🔥🙂
The temp display is definitely handy, and it’s good to know the brightness doesn’t bother you (and that the option to turn it off helps) 🔆
They do take a little time to get up to temperature, but it sounds like it’s working nicely for what you need.
Best wishes,
Elise
Excellent Service
16 juin 2025
Réponse de Devola
Hello,
Thanks for the review — I really appreciate the kind words 😊
If you ever need anything, just let us know.
Best wishes,
Elise
Found the type of product I wanted…
Found the type of product I wanted online, and at a better price direct from devola than on other sites.
Speedy delivery thankyou.
19 janvier 2026
Réponse de Devola
Hi Annabel,
Thanks for sharing this — great to hear you found exactly what you were looking for, and that going direct gave you the best price 🪙
Really glad the delivery was nice and quick too 🛣️🚛
Best wishes,
Elise
Good heater works well and looks smart
Good heater works well and looks smart. Negative, the lead is so very short and you are advised not to use an extension lead so limits where you can place it.
6 janvier 2026
Réponse de Devola
Hi Mrs. Marshall,
Thanks for taking the time to share your thoughts 🙂 Glad to hear the heater’s working well and that you like the look of it.
I get what you mean about the short lead — it’s definitely something that can be limiting, especially with the guidance around extension cords. I’ll feed this back so we can look at improving it in future versions 👍
Best wishes,
Elise
Very good experience!
Very good experience dealing with Devola.
Devola processed the order very quickly and dispatched it that day. I received the item by lunchtime the following day 😊
18 janvier 2026
Réponse de Devola
Hi Paul,
Thanks so much for sharing your experience 😊 Really glad to hear everything went smoothly and that your order reached you so quickly.
Best wishes,
Elise
Excellent product so far used there…
Excellent product so far used there products for a few years now.the heater is great and easy to set up.
21 janvier 2026
Avis spontané
Réponse de Devola
Hi Pam,
We really appreciate you sticking with our products over the years — that truly means a lot 🔥
It's great to hear the heater’s been easy to set up and is working well for you so far.
Best wishes,
Elise
Réponse de Devola
Hi Emily,
Thanks so much for the feedback — really glad you’re happy with both the product and the service 🤩
We really appreciate you taking the time to leave a review.
Best wishes,
Elise
I was very satisfied with the delivery…
I was very satisfied with the delivery of heater
13 janvier 2026
Réponse de Devola
Hi Brian,
We really appreciate the feedback.
Pleased to hear the delivery went well 🔥
Best wishes,
Elise
Réponse de Devola
Hi Charlie,
It's good to hear you were happy with the service. Thank you for the great review ✨
Best wishes,
Elise
Very high quality and fulfilled my…
Very high quality and fulfilled my expectations
21 janvier 2026
Avis spontané
Réponse de Devola
Hello,
Thanks for letting us know — We're leased it lived up to expectations 🔧
Best wishes,
Elise
Ordered was easy
Order was easy. Goods never arrived. Chased then told it was lost in despatch. Im waiting for credit to my card. Hopefully that will arrive soon.
13 janvier 2026
Réponse de Devola
Hi Leonie,
Thank you for your feedback. I’m sorry for the inconvenience caused by the delivery issue. I can confirm that once the parcel was confirmed as lost in transit, a full refund was issued to your card on 16th. Depending on your card provider, it may take a few working days for the funds to show on your statement.
If you have any questions or need further assistance, please don’t hesitate to get in touch.
Best wishes,
Elise
Réponse de Devola
Hi Leopoldina,
It's great to hear you were happy with the timing. Thanks for the trust 🤝
Best wishes,
Elise
I love my new dehumidifier
I love my new dehumidifier! Loves the fact that also purifies the air in the house! Very competitive price! I would definitely recommend buying from Devola!
12 janvier 2026
Réponse de Devola
Hi Carlos,
Thanks for the lovely review — it's great to hear you’re enjoying the dehumidifier and making use of the air‑purifying feature, and that the price felt right too 🌿
Best wishes,
Elise
Very fast delivery
Order was dispatched immediately and arrived next day. Product is exactly as described and I'm very happy with it
13 janvier 2026
Réponse de Devola
Hi Lena,
Thanks for the review — I'm pleased to hear it arrived quickly and that the product matched the description and expectations 🙂
Best wishes,
Elise
First experience of a smart heater
I bought a 2000w glass panel heater which was delivered the next day. Having always had gas central heating I moved to a flat and could not get on at all with the slow, ineffective heaters in situ.
The new one is small, compact and stylish though I would say light grey rather than platinum white as described. It heats up very quickly and is effective in a medium sized bedroom. I had thought that the description of timer meant it could have scheduled on and off times set with the remote control but the timer is just 1 to 24 hour duration. It is of course a smart heater and operating times are set eg on the Alexa app. I had to enlist help from a more IT competent person to connect it up. The signal only seemed intermittent for the first few days which was worrying but it now seems to be constant and settled. It is possible to remove the light pad when heating is in operation but not when on standby so at night the on and the WiFi buttons do illuminate the room. It is far more effective than the previous heater and I will now get it wall mounted and have the cable put into a wall socket. I will see how it functions for a few months and then consider replacements for other rooms too. At this stage seems a good buy and I am enjoying a warm room.
12 janvier 2026
Avis spontané
Réponse de Devola
Hi Julie,
Thanks very much for such a thoughtful and detailed review — it’s really helpful to hear how the heater compares to what you’d been using before and how it’s working in a real‑world setting. We appreciate you flagging the colour tone, timer expectations, and setup experience, as well as the positives around heat output and design. I'm lad to hear things have settled and that you’re now enjoying a much warmer room 🔥
Best wishes,
Elise
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