DFS Furniture - Grantham Avis 

2 242
TrustScore 5 sur 5

4,9

Gonerby Road, NG31 8AU Grantham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The gentleman was friendly not pushy but new the colours available and the products he had and how many he had one the show room and exactly where they where

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We couldn’t recommend DFS enough! Dan was so helpful in store - really listened to what we wanted and advised us thoroughly. Can’t wait until our new sofa arrives :)

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 242)

101 641 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First class service from Chloe…

First class service from Chloe explained everything with ease

18 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Feedback

The ladie who served us was really helpful&informative. Very approachable and easy to speak with. Very professional and made our shopping experience enjoyable!!

21 juin 2026
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Réponse de DFS Furniture - Grantham

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

My order was expertly handled by Chloe

My order was expertly handled by Chloe. She was knowledgeable, helpful and guided me through the process with ease and some humour!
Thank you, Chloe.

19 juin 2026
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Réponse de DFS Furniture - Grantham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very knowledgeable staff

Sammi was really helpful. Very precise in giving us the information. Very friendly and knowledgeable.

17 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Paige at DFS grantham was very polite…

Paige at DFS grantham was very polite and helpful to myself my husband she help us too choose the right suite she went above and beyond in measuring the sofa chair and pouffe for us and went through all the measurements to help us decide on the right suite we was ask if we would like a drink on arrival very pleasant young lady Thank you Paige

17 juin 2026
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Réponse de DFS Furniture - Grantham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Really good service

Really good service, the lady that served us was so helpful and polite. Great experience 😁

17 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

We have previously purchased furniture…

We have previously purchased furniture from DFS and had a good experience. Today was no different. Good range of furniture and we quickly identified the chairs that we wanted. There were 2 members of Staff on the shop floor and both asked if we needed any assistance. We declined and were left alone to browse. Once we had decided to make a purchase, we spoke with Demi. She informed us of everything we needed to know and was polite, helpful and knowledgeable. Many thanks.

16 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Demi.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

5 star transaction

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and running through the options available. This was the smoothest purchase I’ve ever made and Demi made the whole transaction super easy. I particularly loved that both she and another colleague double checked everything was correct before submitting my order. Thanks again Demi, and I can’t wait to take delivery of my beautiful new sofa!

15 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Demi.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Very professional sales person

Very professional sales person

15 juin 2026
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Réponse de DFS Furniture - Grantham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Spoken to by Page as soon as we got in…

Spoken to by Page as soon as we got in shop then left alone to browse and approached again by her after a reasonable amount of time had passed and had looked at every sofa she didn’t make us feel any pressure to buy a sofa which is why we brought from her

15 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Left us to look round was very helpful…

Left us to look round was very helpful and polite we had lady called sammy she was lovely

13 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Very good experience

Very good experience from the staff at DFS Grantham

13 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

Andrew made our visit very easy and…

Andrew made our visit very easy and enjoyable experience. He had great knowledge and was very polite and professional. Thank you

13 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

12 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

Great staff helpful respectful

Great staff helpful respectful

3 juin 2026
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Réponse de DFS Furniture - Grantham

Good Afternoon,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

We were welcomed when we arrived and…

We were welcomed when we arrived and shown to the area we needed. Once we decided on the suite we wanted the lady explained everything we needed to know about buying, looking after it, the warranty,guarantee and various options we could have with the purchase. After we had completed the purchase forms it was checked by another member of staff before finally paying. We were never rushed. Excellent and caring service.

9 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Hello Andrew,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

The customer experience was very good…

The customer experience was very good and extremely quick and easy, Demi was great.

9 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service not pushy at all,

Excellent service not pushy at all,
across two days we were in store for approx 4 hours.

7 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

We had a good experience with Demi in…

We had a good experience with Demi in Grantham. She was patient with us as we took a long time to decide on style and design, gave us all the information we needed to finally purchase our sofa.

2 juin 2026
Logo de DFS Furniture - Grantham

Réponse de DFS Furniture - Grantham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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