DFS Furniture - Grantham Avis 

We were welcomed when we arrived and shown to the area we needed. Once we decided on the suite we wanted the lady explained everything we needed to know about buying, looking after it, the warranty,guarantee and various options we could have with the purchase. After we had completed the purchase forms it was checked by another member of staff before finally paying. We were never rushed. Excellent and caring service.

The customer experience was very good and extremely quick and easy, Demi was great.

Excellent service not pushy at all,
across two days we were in store for approx 4 hours.

We had a good experience with Demi in Grantham. She was patient with us as we took a long time to decide on style and design, gave us all the information we needed to finally purchase our sofa.

The credit application was easy and the extra insurance was good value for momey. Chloe looked after us in grantham branch and mafe the whole process straightfotwards

We were left to look and try in store. The sales rep didn’t pressure or hover around which helped us feel relaxed enough to take our time to look

Wonderful experience. Asked if we needed help when we walked in and then left us to look around and checked every now and again not overly in your face

Great experience dealing with Chloe in your Grantham store, would give her 10/10 for our customer journey with her. There was no hassle, no feeling pressured, no feeling rushed, we spent ages trying out different products and were very impressed with our visit

Cherice and Sammy were very attentive and gave us advice as we were browsing and making our purchase. Excellent customer service. Highly recommend.

I was greeted by a young man asking me if i needed help and then he let me look for mysalf he was very polite and when i found the sofa for me he was very helpfull i think hes worth a pay rise

Very good service, staff very helpful. We dealt with Dan He explained everything well and well pleased with his service.

Chloe was lovely, made this easy👍

Great service while allowing plenty of time and space to make what is a big decision

Very helpful staff.
Lots of infomation.
Answered all our questions expertly.

The adviser was really helpful without being pushy or patronising.

Absolutely outstanding service from Chloe at Grantham DFS!
Friendly, knowledgeable and very helpful - she asked several times if we wanted tea or coffee and was on hand to answer any questions we had.
Clean - on the two visits we had to ensure we had picked the right corner suite, there was a very pleasant lady who was busy cleaning everywhere and she asked us if we needed help too.
Well organised, No pushy staff, and a good range of corner suites which we were looking for.
Excellent value for money.
Quality sofas.
Chloe is a good ambassador for the company - thank you for your excellent service today.

Nice lad to deal with explained everything properly and wasn’t a pushy sale man
Great experience and well done dfs for employing polite staff at the Grantham branch

Lovely sofas and was asked if need help as come in door and informed us of where items wanted was in shop and given time to look on our own before helping me with sale

Good experience and sammy was very helpful

Having been into the Grantham store last week I dealt with Chloe, who is an absolutely great example of someone that you would want to represent your company. Despite that fact that I’m a complete nuisance , her patience and customer service was outstanding. I returned today having made a decision ,and once again spent great deal of time to make sure I was completely happy. A great example of why we need retail sites and not faceless internet sales