Digital Converters Avis 1 489

Such an great service end to end…I will definitely use Digital Converters again and will recommend to everyone…

If you are converting anything (miniDVs in my case) , I very strongly recommend this company, especially for their quality, service, speed, among other things. At first I was a bit skeptical, considering how many 5 star reviews there are, but all the good publicity is well deserved. The service was great, and I loved that I was able to see each of my 10 cassettes go through every stage of the process. It took about a week and the transfers were all good quality, even the ones I thought were damaged from so many years (2007). I opted for the fast cloud service. They all arrived back in the same condition as they were originally. Great experience!

Where to begin? I made a few enquiries from other companies before choosing to go with Digital Converters and I am very pleased to have made this choice. I was pleased to learn that they return your videos once the conversion is completed- lots of their competitors merely retain your videos for a certain amount of time prior to destroying them claiming it is too expensive to return tapes to you.
I had the 3 VHS-c tapes, which were recorded by a friend, transferred to a pendrive. I was happy to wait however long it was going to take for the copy to be completed. I very carefully parcelled the tapes with bubble wrap and brown paper aswell as placing in an outer box having labelled each tape with my details aswell as the order number on each tape which we received from Digital Converters after I'd paid for the work to be completed.
Taking into account we were married in 1998 I was a little concerned as to whether the condition of the tapes was going to be good enough for making the transfer. I needn't have worried as Digital Converters let me know the tapes would be alright to transfer.
Throughout the whole process Digital Converters kept in touch via email - I let them know when the parcel had been posted using Royal Mail's Track and Trace service, I had an email to say the parcel had arrived, then I received a message to say work was going to commence on my tapes. 24 hours passed and I received an email to say the transfer was completed and the pendrive was on its way again via Royal Mail's Track and Trace. Next morning it arrived, the most precious thing ever had arrived! As much as I eagerly wanted to watch it instantly I decided to wait until the evening. From the moment I clicked on play I sobbed my heart out. 28 years have passed since our wedding and loads of our guests including my beloved Dad had died.
The condition of the transfer is absolutely phenomenal; it is absolutely awesome. My daughter will be 39 in July she was just a little girl when we were married and from the video it is so obvious how happy she was as were we of course.
This was the best decision I ever made; the best choice of company to do the work for us. Their attention to detail is second to none, nothing was too much trouble. The recording started outside the church on a fairly grey and windy day in May. Inside the church the colours of the flowers and ribbons are really clear and precise.
Filming us signing the register has perfect sound reproduction and perfect colours and images. Everything Digital Converters have done is beyond perfect and I cannot recommend them enough. The video of the afternoon reception with lovely coloured balloons, the meal, the cake and all the colours of the guests' dresses in particular have transferred exceptionally well.
The evening reception was in subdued lighting but all the film has transferred perfectly well; I can do nothing but exude praise for this company who I knew nothing about some 3 weeks ago and now I can do nothing but says how exceptional they really are.
The communication is exemplary, the timings for receiving the copies is amazing. The packaging for the return of the pendrive and videos was careful neat and tidy. For the service received the charges were very reasonable with an opportunity to return with further items to be transferred.
The whole transaction was absolutely perfect, the staff were just the most delightful, kind and helpful souls.
If you've read thus far I appreciate you taking the time to digest all I've had to say. There is so much more I'd like to write but hopefully reading my praise and gratitude is enough for you to take the decision to have your own transfers done by Digital Converters.

Excellent service really easy to use,was kept totally informed of progress of my items from start to finish,would highly recommend and will certainly use again.

Received my media a memory stick today. Absolutely speechless with the quality of the results. Having lost my dear wife recently I decided to have our cine fims from the early 80s digitised. Digital converters seemed a good bet so I sent them off. Watched the conversion today. Ever have I seen these films presented with such clarity. No flicker or jerkiness, just natural movement. Yes, my bad cinematography and camera work are still glaringly obvious. But to see my beautiful wife and children in their younger days just had me in tears. Don't go anywhere else. DC is the place.

Can't fault the service and the speed and the communication. I knew what was happening to my VHS tape, and before I knew it, I had a digital copy and it was back with me.

I definitely recommend using this company. Their customer service is exceptional and the end result was fabulous too. They are communicating all the way through the process and the turn around is very quick.

Just wanted to say how much I enjoyed seeing my dad’s old cine films again. Lots of memories. Lovely to have them on my laptop whenever I want to see them again. Cost a fair bit, but priceless really. Ann

These are really 5 star. Customer care and delivery. Family were able to watch some memorable family stuff with my elderly mom the weekend. Thought my videos were lost forever.

Thank you so much.

Second review from me about this great company.

Sent my mini dv tapes to be converted on Saturday 28th March, arrived at the company on Monday 30th, completed order returned to me by Thursday 2nd April.

Each tape had been converted onto its own dvd,(other formats were available), and were enclosed in a Hama fabric case.

Some of my tapes were 20 years old, but the quality of the conversions are excellent, and it is wonderful to see memories of my family again.

I can highly recommend using this firm, from initial contact to return, I could follow the progress of my order on a dashboard, and the customer support were prompt to answer my queries.

Absolutely fantastic service, kept me upto date on every inch of the process. Turn around was exceptionally brisk. Good to see 35 year old home Video's. Highly recommended.

I've now placed three separate orders with Digital Converters involving several DV camcorder tapes, CDs and c. 4,500 photos. I've been exceptionally pleased with all of them. The website is helpful, the photo scanning first class, the tape & CD conversions excellent, turnaround times prompt, the pricing competitive and the customer service outstanding. I've subsequently recommended the company to two other people who have also placed orders and been equally impressed. Its rare for a company to receive so many 5 star reviews as this one but you can see why. If only other companies could learn from this one.

Wow I had abice and beyond first class service from Digital Converters.. need 4 rolls of film from 1937 in digital version by 18th March they arrived a few days ago .. amazing service snd the quality was incredible., thanks so much ..

I have been thinking about converting camcorder tapes to digital for ages, but didn't get round to it. I wish I had done it years ago.
Everything was so straightforward, communication was good, turnaround quick, quality great.
I should have done it years ago but didn't know where to send them. So if you are thinking about it, do it now and send them to Digital Converters.

We sent you a very old reel to reel tape from my father in laws days at the BBC big band, 50+ years ago !
Not valuable but irreplaceable, so we were nervous
We were kept informed at every stage, and the process was very smooth and efficient.
The recording was transferred to cd and data stick.
We received the recording back and my father in law really enjoyed the trip down memory lane. The quality was excellent.
We will definitely be using you again
thanks

If I could rate higher I would. Incredible service from beginning to end. I was apprehensive about sending my precious VHS tapes but from the first interaction with customer service right through the whole process I was given great guidance. I have now got 14 vhs tapes digitised in under 2 weeks. Amazing value for money, faultless service in every aspect - highly recommend and will use again. Thank you !

Amazing customer service from start to finish! Everything was explained in a simple informative format. I wanted a VHS cassette recording transferred to a memory stick and the quality of the result is excellent. All my memories retrieved within a week at an exceptional price.
This company is truly remarkable and I would recommend them to everyone.

Thank you digital converters for saving some amazing film of family. The video tape was over 30 + years old, it looked like it had mildew on the tape! I took a chance on digital converters. I didn't expect much if anything. I can't believe what came back. The new dvd shows the lost parts as fuzzy with lines but the good parts are truly excellent. I'm so glad to have this back. I would recommend Digital Converters because they are reliable and fast. A good price too for such important memories. Don't hesitate because you will not be disappointed by their service.

Making memories come back to life. Had numerous camcorder tapes which I had not seen for many years. Opted for this services and was very happy . They guided me through from start to finish kept me updated on the order and the results. Recommend them to all my friends and family that have the camcorder’s tapes stored away .

I reached out beforehand by email and they were incredibly clear and helpful. They helped me restore my mother's wedding video after she recently passed away and I'm so grateful and thankful for what digital converters managed to do. I tried myself and the video was corrupted but I sent it off and it came back in perfect condition and now I can relive those memories forever. I'm so grateful for what they have done, at a reasonable price, would absolutely recommend again and to friends.