Digital Converters Avis 

While having a bit of a tidy up in the attic, I came across half a dozen video cassettes of my 90s rallying days. Having not possessed a VHS player for over 20 years, I was considering throwing them away but luckily I decided to investigate the possibility of having them digitally converted. After doing a bit of research, I popped the tapes in a box and sent them off to Digital Converters. I couldn't have been more satisfied with the service received. From postage through to delivery back of the digital media, I was kept informed of the process every step of the way. Turn around time was fantastic, just 7 days from start to finish, and I was delighted with the quality of the final product.
Cost to convert was very reasonable and would definitely recommend Digital Converters.

I was looking to get ~70 Cine films I received from my father-in-law digitised. I estimated +100 hours of content to digitalise and then enhancing on top of that. I am not a Cine film enthusiast, and I did not have time so I searched for a company to do it. There were a couple with similar base line prices. However Digital Converters were the ONLY ones who gave a "one price, we do it all" quote and having excellent on-line reviews I decided to give them my films. Having had a couple of questions along the way and now received the results I completely get why they have a 5.0 rating, the results are GREAT, the people organised and friendly too. Another 5* rating just added.

What is there not to like. Unbelievably swift turn around times. Incredibly helpful customer service - no matter how many inane questions you might ask. Head and shoulders above other companies.

Excellent & speedy service. Kept informed with the process and delighted with the end result of my 33 year old video transfer! Highly recommended!

I can’t say enough good things about this company! They went over and above to convert some very old and precious cine reels for me and the results are exceptional. Special mention to Hannah initially and the Sean who was tireless in dealing with all my questions! First class service and company to deal with - would definitely use again.

Fabulous! Easy from start to finish.

Really efficient and the quality back is great.

Will definitely be sending more in to convert.

Thank you.
Laura :)

It was simply great. Thanks a lot

Very reluctant to send the vhs tape in the post as it’s an original, no master copy from 1995, and I haven’t watched it in over 20 years and sadly my husband died 9 years ago so I was very hesitant as I sent off my wedding vhs tape to be converted into a pen drive. Sent on Tuesday morning, emailed on the Wednesday to say it had arrived. Emailed again on Thursday to say it had been converted with no issues and another email to say it had been dispatched on Friday. Arrived back well packaged on the Saturday. Absolutely amazing service. I haven’t watched it yet, but I know it’s great as my daughter checked it. Honestly delighted with the service and will watch it one day 💕💔

I have now used Digital Converters multiple times for some incredibly important family memories, including childhood photographs, DVDs, VHS-related media and cloud backups, and every single experience I’ve had with them has been excellent from start to finish.

The quality of the finished products has genuinely amazed me. Old photographs that were fading or ageing came back looking almost brand new after scanning, and the digital copies were incredibly clear and professionally done. The DVDs, USBs and cloud backups all worked perfectly across my devices, including my iPhone, TV and laptop.

What really stands out though is the customer service. Every member of staff I spoke with was patient, kind, understanding and helpful. They always replied quickly to my emails, answered every question I had, kept me updated throughout the process and handled everything with real care and professionalism. I never once felt rushed or ignored.

A lot of the memories I trusted them with were deeply personal family memories connected to adoption, reconnecting with siblings and preserving moments that cannot ever be replaced. Because of that, trusting a company with the originals was a huge thing for me, but they handled everything safely and respectfully every time. All my original media and photographs were returned safely and in excellent condition.

I also really appreciated how flexible and accommodating they were when I needed to amend orders, add extra photographs, use gift voucher balances, arrange additional copies and ask questions about postage and tracking. Nothing ever seemed too much trouble for them.

The whole process from ordering, tracking, sending media, cloud access and delivery was smooth and very well organised. Their communication throughout is honestly one of the best I’ve experienced from any company.

I would absolutely recommend Digital Converters to anyone wanting to preserve important memories digitally. The service, quality, communication and care they provide are genuinely outstanding.

Thank you again to everyone at Digital Converters for helping preserve memories that mean the world to me and my family.

Just a quick review to say how very pleased we were with your service and quality of the goods. It was great to see our wedding video again on the USB, it brought back some wonderful memories. Pass on our thanks to all concerned and we will highly recommend you .

Thanks again

Damien and Nicola McParland

Amazing! Fabulous communication. I would strongly recommend this company they transferred my hubby's old mouldy VHS tapes, great quality, service & speed. It took about a week and the transfers were all good quality. Everything arrived back in the same condition as they were originally sent.

Brilliant service with a very quick turnaround. Kept me updated on the process and great to see the footage again.

Such an great service end to end…I will definitely use Digital Converters again and will recommend to everyone…

If you are converting anything (miniDVs in my case) , I very strongly recommend this company, especially for their quality, service, speed, among other things. At first I was a bit skeptical, considering how many 5 star reviews there are, but all the good publicity is well deserved. The service was great, and I loved that I was able to see each of my 10 cassettes go through every stage of the process. It took about a week and the transfers were all good quality, even the ones I thought were damaged from so many years (2007). I opted for the fast cloud service. They all arrived back in the same condition as they were originally. Great experience!

Where to begin? I made a few enquiries from other companies before choosing to go with Digital Converters and I am very pleased to have made this choice. I was pleased to learn that they return your videos once the conversion is completed- lots of their competitors merely retain your videos for a certain amount of time prior to destroying them claiming it is too expensive to return tapes to you.
I had the 3 VHS-c tapes, which were recorded by a friend, transferred to a pendrive. I was happy to wait however long it was going to take for the copy to be completed. I very carefully parcelled the tapes with bubble wrap and brown paper aswell as placing in an outer box having labelled each tape with my details aswell as the order number on each tape which we received from Digital Converters after I'd paid for the work to be completed.
Taking into account we were married in 1998 I was a little concerned as to whether the condition of the tapes was going to be good enough for making the transfer. I needn't have worried as Digital Converters let me know the tapes would be alright to transfer.
Throughout the whole process Digital Converters kept in touch via email - I let them know when the parcel had been posted using Royal Mail's Track and Trace service, I had an email to say the parcel had arrived, then I received a message to say work was going to commence on my tapes. 24 hours passed and I received an email to say the transfer was completed and the pendrive was on its way again via Royal Mail's Track and Trace. Next morning it arrived, the most precious thing ever had arrived! As much as I eagerly wanted to watch it instantly I decided to wait until the evening. From the moment I clicked on play I sobbed my heart out. 28 years have passed since our wedding and loads of our guests including my beloved Dad had died.
The condition of the transfer is absolutely phenomenal; it is absolutely awesome. My daughter will be 39 in July she was just a little girl when we were married and from the video it is so obvious how happy she was as were we of course.
This was the best decision I ever made; the best choice of company to do the work for us. Their attention to detail is second to none, nothing was too much trouble. The recording started outside the church on a fairly grey and windy day in May. Inside the church the colours of the flowers and ribbons are really clear and precise.
Filming us signing the register has perfect sound reproduction and perfect colours and images. Everything Digital Converters have done is beyond perfect and I cannot recommend them enough. The video of the afternoon reception with lovely coloured balloons, the meal, the cake and all the colours of the guests' dresses in particular have transferred exceptionally well.
The evening reception was in subdued lighting but all the film has transferred perfectly well; I can do nothing but exude praise for this company who I knew nothing about some 3 weeks ago and now I can do nothing but says how exceptional they really are.
The communication is exemplary, the timings for receiving the copies is amazing. The packaging for the return of the pendrive and videos was careful neat and tidy. For the service received the charges were very reasonable with an opportunity to return with further items to be transferred.
The whole transaction was absolutely perfect, the staff were just the most delightful, kind and helpful souls.
If you've read thus far I appreciate you taking the time to digest all I've had to say. There is so much more I'd like to write but hopefully reading my praise and gratitude is enough for you to take the decision to have your own transfers done by Digital Converters.

Excellent service really easy to use,was kept totally informed of progress of my items from start to finish,would highly recommend and will certainly use again.

Received my media a memory stick today. Absolutely speechless with the quality of the results. Having lost my dear wife recently I decided to have our cine fims from the early 80s digitised. Digital converters seemed a good bet so I sent them off. Watched the conversion today. Ever have I seen these films presented with such clarity. No flicker or jerkiness, just natural movement. Yes, my bad cinematography and camera work are still glaringly obvious. But to see my beautiful wife and children in their younger days just had me in tears. Don't go anywhere else. DC is the place.

Can't fault the service and the speed and the communication. I knew what was happening to my VHS tape, and before I knew it, I had a digital copy and it was back with me.

I definitely recommend using this company. Their customer service is exceptional and the end result was fabulous too. They are communicating all the way through the process and the turn around is very quick.

Just wanted to say how much I enjoyed seeing my dad’s old cine films again. Lots of memories. Lovely to have them on my laptop whenever I want to see them again. Cost a fair bit, but priceless really. Ann